New England College Effective Communication Paper

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enfuvgn

Business Finance

New England College

Question Description

I'm working on a management discussion question and need an explanation and answer to help me learn.

Effective communication has been described as a two-way street that includes the clear sharing of a thought, active listening, and an exchange of information. Where do you feel the most frequent breakdown in communication lies? What is the best way to address this breakdown? How can HRM ensure overall effectiveness of communication within your organization? Be specific and include at least two different examples.


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Explanation & Answer

View attached explanation and answer. Let me know if you have any questions.

Where do you feel the most frequent breakdown in communication lies?
When one side finds communication difficult or impossible to understand, a
communication breakdown occurs. According to Psychology Today (Sisgold, 2013),
communication breakdown occurs when a couple disputes and subsequently refuses to
communicate to each other. Refusing to communicate, sometimes known as "the
silent treatment," is one of the most common forms of communication failure. It
frequently happens when two people disagree or when someone says something nasty
or disrespectful. Another incident of miscommunication occurred during an email
conversation with a customer about order information. The consumer wanted to make
adjustments after the transaction was finished and emailed many employees with
various demands. Unfortunately, because there was a misunderstanding about what
the buyer requested, the order was sent out without the adjustments. The customer
voiced her dissatisfaction to when it arrived.

What is the best way to address this breakdown?
T...

VzNattr (746)
Carnegie Mellon University

Anonymous
Very useful material for studying!

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