The Promotion of Great Customer Service

Mar 25th, 2015
Business Finance
Price: $10 USD

Question description

  1. Create a list of all the advantages and disadvantages of web-based customer support for selling books locally and on the Internet.
  2. Create a list of advantages and disadvantages for providing telephone customer support.
  3. Merge the two lists and make suggestions for which aspects of their business they should continue to service via telephone and which should become Internet services.

Tutor Answer

(Top Tutor) Joshua S
School: University of Maryland

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