In this Assignment, you will be assessed based on the following outcome: MT475-1: Examine the impact of quality methodologies on organizations. One of the main skills of quality management is to consider information from multiple sources and apply criteria and standards to this material appropriately. Carefully consider at least three appropriate double-blind peer reviewed journal articles by searching the EBSCOhost database within the Library. Then consider the questions, as follows: Issues What issues of design and management, related to restaurant operations, would you focus on, as you advise a business owner? Describe each issue in detail and include if this is an aspect of design, management, or both areas of focus. Constraints What constraints would you advise a business owner to consider? How do these constraints interact with efforts to ensure quality and performance excellence as a potential business owner’s selected strategy? Quality Goals What quality goals would you recommend to a business owner? Ensure you list each goal in a summary list, and then explain each goal in normal paragraph narrative format, following the list, to further explain your recommendation. Ensure each topic is covered to appropriate breadth and depth demonstrating knowledge of the course concept. SCM Standard Requirements ● This Assignment should be a separate MS Word document, preferably in the most current .docx file format. ● In addition to the APA 6th edition style title page and reference page; ensure your paper covers the assigned topics, with a focus on quality. The following items provide additional guidance as to writing expectations. ● Respond to the questions in a thorough manner, providing specific examples of concepts, topics, definitions, and other elements asked for in the questions. Your paper should be highly organized, logical, and focused. ● It must be written in Standard English; demonstrating exceptional content, organization, style, grammar, and mechanics. ● Your paper should provide a clearly established sustained viewpoint and purpose. Unit 2 [MT475] Page 2 of 3 ● Your writing should be well ordered, logical, and unified; as well as original and insightful. ● Ensure your paper uses APA 6th edition format for content, with properly indented paragraphs, and a minimum of 3-full pages covering the assigned topics to appropriate depth. ● A separate page at the end of your research paper should contain a list of references, in APA 6th edition format. Use your textbook, the Library, and the internet for credible research. ● Ensure you have at a minimum three quality references supporting your work: defining words, or using dictionaries, wikis, or encyclopedias, does not count as a quality reference, or meet university standards for credible online research. ● Be sure to cite both in-text and reference list citations were appropriate and reference all sources. Your sources and content should follow proper APA citation style. Review the APA 6th edition formatting and citation style found at the Writing Resources accessed through the Academic Success Center within the Academic Tools area of the course. (It should include a cover sheet, paper is double-spaced, in Times New Roman 12 - point font, correct citations, Standard English with no spelling or punctuation errors, and correct references at the bottom of the last page.) *Please note: Professors do have academic freedom to modify Assignments and requirements to mitigate against cheating and plagiarism, and help with student learning. Directions for Submitting Your Assignment: Compose your Assignment in a MS Word document and save it as Username-MT475-AssignmentUnit#.doc (Example: TAllen-MT475-Assignment-Unit2.doc). Submit your file by selecting the Unit 2: Assignment Dropbox by the end of Unit 2. MT475 Unit 2 Assignment: Quality Methodologies and Organizations Content (50%) 30 pts. (3-full pages of content) Points Possible Points Earned Issues are covered to appropriate breadth and depth demonstrating knowledge of the outcome. 10 Constraints is covered to appropriate breadth and depth demonstrating knowledge of the outcome. 10 Quality Goals is covered to appropriate breadth and depth demonstrating knowledge of the outcome. 10 Analysis (30%) 18 pts. Work demonstrates synthesis of concepts, research, and experience. 6 Work demonstrates the student’s ability to tie relevant information to real life applications. 6 Analysis exceeds basic comprehension to demonstrate higher order thinking. 6 Unit 2 [MT475] Page 3 of 3 MT475 Unit 2 Assignment: Quality Methodologies and Organizations Writing (20%) 12 pts. Correct use of APA 6th edition format, all sources used to support the paper are referenced, and three references minimum (no wikis, dictionaries, or encyclopedias). 4 Sentences are clear, concise, and direct; tone is appropriate. 4 Spelling, grammar, and punctuation are correct. 4 Total 60

Chapter 1 provides a brief history of the U.S. healthcare delivery system and trends in healthcare delivery. It also focuses on the challenges of competitive marketing and defines healthcare marketing. As you read this chapter, consider the following questions:How has the healthcare delivery system in the U.S. evolved?In what ways does healthcare marketing impact the way in which products and services are marketed?What is the role of healthcare marketing in today’s healthcare industry?Chapter 2 focuses on the growth of marketing efforts in healthcare. You will learn about the history of marketing in healthcare and how it meets the needs of patients, physicians, the public, and payers. With the high cost of healthcare, there is a need and incentive for patients to shop around, and with the inception of the internet and social media, patients have more options for their healthcare products and services. Within this chapter you will be introduced to the concept of “healthscape” and how patients are seeking (and expecting) high-quality healthcare and services. As you read this chapter, consider the following:How have consumers’ expectations and attitudes about healthcare been influenced by changes in healthcare policy, and how has this influenced healthcare marketing?What are some situations in which patients, physicians, the public, and payers are healthcare consumers?How have healthcare marketers become more valuable to healthcare organizations?

Overview Companies choose their costing method based on their business activities and processes, as well as the products and services they offer. A company can be a manufacturing, merchandising, or service organization; this also impacts which costing method will be most useful for its purposes. As a part of costing, the company also needs to decide how to classify overhead costs using either traditional or activity-based costing (ABC). In this written assignment, you will choose a company, consider its business and costing requirements, and recommend a costing system that will work best for the business. Prompt Think about a company you know. This could be a current or past employer or a company you admire. Consider its business activities and the type of products and services offered. Based on what you have learned so far, write a short paper that reflects on the different costing methods and speculates on how they might apply to your selected company. Specifically, you must address the following rubric criteria: Company Overview: Identify the company you selected and provide a brief overview of its business. Is it a manufacturing, merchandising, or service organization? Costing Methods: Compare the job order and process costing methods, and explain how each of these can be applied to the company. How could the costs differ if one method is chosen over the other? Factory Overhead: Outline possible indirect or overhead costs the company may need to account for, and identify the type of costing the company might use for these costs. If the company decides to use activity-based costing (ABC), what are some activity bases (cost drivers) it might use to allocate these costs? Recommendation: Based on your analysis, recommend a costing method for the company, and explain why you think this method will work best for the business.