6/4/22, 2:59 AM
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Persuasive Argument Paper
Course: PSYC 338 6380 Psychology of Gender (2225)
Content
Exceeds
Exceptional Expectation
5 points
s
4 points
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
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Criterion
Score
1/11
6/4/22, 2:59 AM
Content
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
Central
idea is
Central
idea and
Central
idea is
Central
idea is
Central
idea and
is
exhibited
througho
evident
througho
ut the
too
broad;
some
too
broad;
little or
incomplet
ely
expressed
Exceeds
Exceptional Expectation
5 points
s
4 points
All topics Central
idea is
were
discusse well
d in clear developed
and
detail
clarity of
purpose
is
exhibited
througho
ut the
paper;
abundant
evidence
of critical,
careful
thought a
nd
analysis
and/or
insight;
evidence
and
examples
are vivid
and
specific
while
focus
remains
developed
and
clarity of
purpose
ut the
paper;
strong
evidence
of critical
thought a
nd
analysis
present;
evidence
and
examples
are
relevant
clarity of
purpose
are
generally
paper;
evidence
of critical
thought
and analy
sis
present;
evidence
and
examples
are
presented
and
generally
support
topics
discussed
expressed
though it
may be
vague or
sense of
purpose
noted;
some
evidence
of critical
thought
and
analysis
presented
; there are
some
examples
and
evidence,
though
general
expressed
though it
may be
vague or
Criterion
Score
/5
clarity of
purpose
are
absent or
no
and
evidence maintaine
of critical, d
careful
thought
or
analysis;
there are
too few
examples
or
evidence,
or they
are
mostly
irrelevant
tight
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2/11
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Content
Accuracy:
Assertion
s
supporte
d
correctly
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Exceeds
Exceptional Expectation
5 points
s
4 points
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
Defensibl
e and
complex
assertions
provide
Defensibl
e
assertions
support
the
Defensibl
e
assertions
provide
support
Some
assertions
support
thesis;
sequence
Effort to
build
assertions
and
logically
/5
Effort to
build
assertions
and
logically
assertions
is
intentiona
l and
logically
advances
argument
and
advances
argument
s;
assertions
are
clarified
l
but may
not
effectively
advance
the
argument;
are
clarified
in
scope
few
and/or
have
minimal
impact
made.
distinct
support
for the
thesis of
the
paper; se
quence of
thesis;
sequence
of
assertions
is logicall
y
organized
s; assertio when
ns are
necessary
clarified
when
necessary
for the
thesis;
sequence
of
assertions
is
intentiona
of
assertions
may
be arbitra
ry;
some
assertions
sequence
them is
limited;
attempts
to provide
clarificati
on are
Criterion
Score
sequence
them is
absent;
attempts
to provide
clarificati
on are not
attempts
to clarify
assertions
is made
when
necessary
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3/11
6/4/22, 2:59 AM
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Content
Exceeds
Exceptional Expectation
5 points
s
4 points
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Depth:
Overall,
Overall,
Ideas
were
Overall,
y and
logically
Ideas/con Some
ideas/con ideas/con ideas/con tent are
tent are
tent
tent are
joined
interrelat interrelate are interr
d
elated
ed
coherentl coherentl coherentl
y and
logically,
revealing
insightful
y and
logically,
revealing
reveal
and
strong de
sophistica pth of
ted depth
ding
and
analysis
interrelate through
d
plausible
joined
through
d and/or
joined
that demo logic, yet
nstrates
fail to
y; depth
of
logic
revealing
reveal a
rudimenta demonstr
ry
ate
y and
logically,
foundatio
nal
understan
ding and
analysis
Ideas
Criterion
Score
/5
ideas/con were not
tent are
interrelate
coherentl
understan level of
of
ding and
understan analysis
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
plausible
coherentl
understan
ding and
understan basic inte analysis
ding
rpretation not
/understa demonstr
nding of
key
ated
concepts/
relationsh
ips
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4/11
6/4/22, 2:59 AM
Content
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Exceeds
Exceptional Expectation
5 points
s
4 points
Creativity Extends a Creates a
novel or
: Author novel or
creatively unique
enhances idea, or
question,
topic
that
creates
insightful
unique
idea, or
question,
that
makes
relevant
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
Experime
Reformula Reformula / 5
nts with
ns
OR
OR
Insightfull Incorporat
y
es
nts, but is tes a
tes a
, with
available
creating a ideas in a
available
ideas in a
creating a not
collection
novel or
successful of
unique
idea, or
question,
that
connectio connectio makes
ns
Experime
novel or
unique
idea, or
some
question,
connectio that
ns
OR
integrates alternate, Includes
alternate, divergent, (recogniz
straight
forward
manner.
Criterion
Score
collection
of
random
manner.
makes
connectio
ns
OR
divergent, or contra
or contra dictory
es the
value of)
Acknowle
dges
es
or
passing)
dictory
perspectiv alternate, (mentions
perspectiv es in an
divergent, in
explorato
ry way
contradict alternate,
ory
divergent,
perspectiv or
es or
contradict
ideas in a ory
small way perspectiv
es or
ideas that
may or
may not
be
applicable
.
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5/11
6/4/22, 2:59 AM
Organiza
tion
An
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Exceeds
Exceptional Expectation
5 points
s
4 points
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Introducti Introducti Introducti There is
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
Organizat There is
introducti on is
masterfull
on
previews y
organized
main
on is
logically
on has a
clear
some
level of
reflection followed;
effective,
followed;
effective,
smooth,
structure
digressio
and
logical
ns,
ambiguiti
es, and
es are
to follow;
irrelevanc pervasive; no
es; easily
occasiona ineffective points of
the main
points of
to follow; suggestiv
ineffective e of the
points of
; easily
smooth,
and
ion
lacking;
no
apparent
ambiguiti
introducti
organized organizati organizati digressio
; easily
onal
on though ns,
with some ns,
digressio ambiguiti
es,
on;
irrelevanc difficult
difficult
to follow;
main
points of
; rambling the paper
format is
the paper
points of
the paper
followed
lly
preview of difficult
the paper
/5
organizati
on to the
compellin preview of es or
es are
g preview the main irrelevanc many;
of the
Criterion
Score
preview of
the main
preview of main
the main points of
points of the paper
the paper
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6/11
6/4/22, 2:59 AM
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Exceeds
Exceptional Expectation
5 points
s
4 points
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
Paper is
Paper is
Paper has
There is
Organizat There is
and
elaborate ; easily
followed;
s main
effective,
ideas
smooth,
followed;
effective,
smooth,
with
structure
with some
digressio
ns,
on though ns,
digressio ambiguiti
ns,
es,
ambiguiti irrelevanc
es; easily
followed;
basic
transition
many;
occasiona
lly
difficult
Organiza
tion
Body of
paper
develops
masterfull logically
a clear
some
ion
y
organized organizati level of
lacking;
organized ; easily
onal
organizati digressio
with
logical
compellin transition
g, logical s
transition
s
Criterion
Score
/5
no
apparent
organizati
on to the
paper;
difficult
to follow;
ambiguiti es, and
es are
no or
es or
irrelevanc pervasive; poor
irrelevanc es are
difficult
transition
s
to follow; s
ineffective
transition
s;
to follow; rambling
ineffective format
transition
s
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Organiza
tion
A
conclusio
n
summari
zes main
points
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Exceeds
Exceptional Expectation
5 points
s
4 points
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
Conclusio Conclusio Conclusio There is
n is
n is
n has a
some
Organizat A
ion
conclusio
followed;
effective,
smooth,
with some ns,
digressio ambiguiti
ns,
es, and
es,
irrelevanc
es are
followed; lly
touches
difficult
on several to follow;
rambling
format
does not
masterfull
y
organized
; easily
logically
organized
; easily
followed;
clear
organizati
onal
structure
level of
lacking;
organizati digressio
on though ns,
digressio ambiguiti
with
compellin
g, logical
summary
logical
summary
of main
points
ambiguiti
es or
irrelevanc
es; easily
irrelevanc
es are
many;
occasiona
main
points
ineffective address
and/or
paper's
missing
main
discussio points
of main
points
effective,
smooth,
with
Criterion
Score
/5
n was not
included
in the
paper.
pervasive;
difficult
to follow;
ineffective
n of
paper's
main
points
Writing
Exceeds
Meets
Mechanic Exceptional Expectation Expectation
5 points
s
s
s and
Style
4 points
3 points
Meets
Some
Expectation
s
2 points
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
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Criterion
Score
8/11
6/4/22, 2:59 AM
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Writing
Exceeds
Mechanic Exceptional Expectation
5 points
s
s and
4 points
Style
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Flawless, Minor
Paper
virtually
errors
free of
mechanic error-free
Several,
or
al errors
(e.g.,
misspelli
ngs,
typos,
etc.)
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
Level of
Level of
Pervasive
errors are errors are mechanic
Criterion
Score
/5
consistent occasiona consistent al errors
, small
lly
ly
result in
errors;
distractin distractin unproduct
g;
g and/or ive
and/or pe consistent document
riodically i ly
mpeded / impeded
interrupt /
flow of
interrupt
communic flow of
ation.
communic
ation.
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Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Writing
Mechanic Exceptional
5 points
s and
Style
Exceeds
Expectation
s
4 points
Flawless, Minor
errors
grammati virtually
error-free
cally
Uses
sound
Uses
straightfo
(proper
graceful
rward
sentence
language language
structure)
that
that
skillfully
generally
communic conveys
Paper
ates
meaning
with
clarity
and
fluency
meaning
Meets
Meets
Some
Expectation
Expectation
s
s
3 points
2 points
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
Several,
Level of
Level of
Pervasive
or
errors are errors are mechanic
consistent occasiona consistent al errors
, small
lly
errors;
distractin
flow of
g;
communic and/or pe
ation
remains
in tact
Uses
language
that
generally
conveys
meaning
but lacks
clarity
ly
distractin
g and/or
consistent
riodically i ly
mpeded / impeded
interrupt /
Criterion
Score
/5
result in
unproduct
ive
document
Pervasive
flow of
interrupt language
and usage
communic flow of
ation.
communic errors
prevent a
ation.
Uses
meaningf
language Uses
ul
that
language understan
sometime
s impedes
meaning
because
of errors
in usage
that
impedes
meaning
because
ding of
writing
of
significan
t errors in
usage
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10/11
6/4/22, 2:59 AM
Argument Paper - PSYC 338 6380 Psychology of Gender (2225) - UMGC Learning Management System
Writing
Exceeds
Meets
Mechanic Exceptional Expectation Expectation
5 points
s
s
s and
Meets
Some
Expectation
s
2 points
Meets
Minimal
Not Done
Expectation
0 points
s
1 point
APA Style Flawless
use of
APA style
(title
Pervasive
Missing
Style
4 points
3 points
Minor
Utilizes
errors in
APA style
(title
basic APA errors in
style but
APA style
includes
(title
key
compone
nts of an
page,
page,
consistent
structure, structure, errors
headings, headings, (title
subheadin subheadin page,
page,
APA style
structure, paper
headings, (title
subheadin page,
gs,
reference
s, etc.)
gs,
reference
s, etc.)
gs,
reference
s, etc.)
gs,
reference
s, etc.)
structure, gs,
headings, reference
subheadin s, etc.)
Fails to
Criterion
Score
/5
utilize
APA style
structure,
headings,
subheadin
Total
/ 50
Overall Score
Exceptio
nal
Exceeds
Expectations
minimum
minimum
50 points
40 points
Meets
Expectation
s
Meets Some
Expectations
20 points minimum
Meets Minimal
Expectations
10 points minimum
30 points
Not
Done
0 points
minimum
minimum
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11/11
International Journal of Evidence Based Coaching and Mentoring
Vol. 6, No.1, February 2008
Page 32
The Influence Of Character: Does Personality Impact Coaching
Success?
Lorna J Stewart, Department of Psychology, City University, London, UK
Stephen Palmer, Coaching Psychology Unit, City University, London, UK
Helen Wilkin, Department of Psychology, City University, London, UK
Maire Kerrin, Work Psychology Partnership, Nottingham, UK
Contact email: LJStewart@mail.com
Abstract
Using the Five Factor Model of personality and the construct general self efficacy this study
explores the relationship between coaching clients’ personality and a self-report measure of
the transfer of learning from coaching to the workplace. Positive correlations are found
between the application of coaching development and conscientiousness, openness to
experience, emotional stability and general self-efficacy. Conscientiousness is also found to
be associated with generalisation and maintenance of outcomes. Personality measures may
have value as a means for identifying coaching clients who require support in order to make
manifest the changes experienced in coaching.
Keywords
Executive coaching, selection, support, personality, coaching success
Introduction
Coaching has become increasingly accepted as a learning and development strategy that is
capable of enhancing the job performance of the majority of individuals (CIPD, 2005). The
outcome of this is that organisations are witnessing a sizeable volume of employees both
requesting and being recommended for coaching. Irrespective of whether coaching is
delivered by internal or external providers it is expensive. This raises two key concerns for
organisations seeking to maximise their expenditure on coaching: selection of coaching
candidates, and support for the implementation of their coaching development plans.
First, organisations may be forced to select amongst coaching candidates. Hence, it may be
prudent for them to select those employees whose coaching related development will
facilitate the greatest organisational gains. Whilst any conceptualisation of gains will have a
content component aligned with the organisation’s strategic aims, it will also have a process
component associated with the coaching client’s capacity to develop via coaching and to
translate their development into work performance. Secondly, if organisations are to
maximise their coaching investment they may benefit from providing support interventions
for coaching clients who are less likely to translate their development into work performance.
Attending to the issues surrounding selection and support relies upon understanding the
client’s role in coaching success. There is currently no agreement regarding what constitutes
a successful coaching outcome. Extrapolating from Schmitt et al’s (2003) model of employee
performance, coaching success can be viewed as enhanced individual and organisational
(distal) outcomes (e.g. productivity) resulting from enhanced individual performance
behaviours (e.g. enhanced self-management) associated with the positive transfer of coaching
International Journal of Evidence Based Coaching and Mentoring
Vol. 6, No.1, February 2008
Page 33
development (e.g. enhanced confidence) by the coaching client to their workplace. Wherein
coaching transfer can be defined as the sustained application of coaching development,
specifically the knowledge, skills, attitudes and other qualities acquired during coaching, by
the client to their workplace (Stewart, 2006). The current study focused on coaching transfer.
Within occupational psychology, personality factors are deemed to be predictors of learning
and work performance (Herold et al, 2002; Kanfer & Ackerman, 1989). Coaching involves
learning; the transfer of which can be viewed as a work performance task of the coaching
client. This suggests that it is likely personality factors affect coaching transfer. Electronic
searches of the behavioural sciences databases PsycINFO and Dissertation Abstracts
International, and of coaching websites and discussion forums, yielded little research
exploring the client’s personality and coaching. Recently Scoular & Linley (2006) found that
differences between clients’ and coaches’ scores on the MBTI dimension temperament were
associated with higher coaching outcome scores. Bywater, Hurst, & Berrisford (2007) found
personality influenced the client’s intention to build a development plan following a
development centre, the extent to which they found the programme motivating, and their
satisfaction with the programme. No research was found that specifically explored the role of
the client’s personality in coaching success. The current paper sought to contribute to
coaching research, and also to provide practical guidance to organisations, by exploring the
relationships between client personality characteristics and the positive transfer of coaching
development to the workplace.
Coaching
Coaching within organisations falls within two main categories: coaching as a day-to-day
management activity predominantly conducted by line managers, and executive coaching
(Peltier, 2001). This study was concerned with executive coaching. Executive coaching was
recognised as “a form of tailored work-related development for senior and professional
managers which spans business, functional and personal skills” (Carter, 2001, p x), and as a
development activity for less senior high-potential managers (Judge & Cowell, 1997). The
term client was adopted to represent individuals participating in coaching.
Personality and Performance
The use of personality assessments to predict workplace performance has a controversial
history. Prior to the 1990s findings, such as those of Guion and Gottier (1965) and Schmitt,
Gooding, Noe, and Kirsch (1984), suggested that compared with other types of performance
tests the predictive validities of personality assessments were too low to be useful (Hough &
Oswald, 2005). The low validity of the pre-1990s assessments has since been suggested to be
attributable to the lack of a common framework around which to organise the predictor traits
thus obscuring the predictive validity of personality (Barrick & Mount, 1991).
In the 1990s confidence in the five-factor model (FFM) of personality grew (Barrick &
Mount, 1991) and personality researchers increasingly adopted FFM measures (e.g. Costa &
McCrae’s (1992) NEO-FFI) in selection research. Their widespread use of the FFM helped
overcome the lack of a common framework for organising predictor traits. The findings
suggested the FFM had selection utility (Barrick & Mount, 1991); nonetheless, the criterionrelated validities were still relatively low (Hough & Oswald, 2005). Recently researchers
have hypothesised these low validities may be due, in part, to the overlooking of situational
considerations in performance assessments (Tett & Burnett, 2003). Consequently, research is
now oriented towards a more thorough understanding of the nature of the relationship
between personality and different aspects or types of performance (Hattrup & Jackson, 1996;
Schmitt, 2004). Coaching transfer represents a specific type of performance indicator.
International Journal of Evidence Based Coaching and Mentoring
Vol. 6, No.1, February 2008
Page 34
Performance
Performance can be thought of as the interaction of cognitive ability and motivation
(Hollenbeck et al, 1988). Whilst cognitive ability is seen as a relatively unified, stable
construct, motivation is regarded as the direction and quantity of attentional effort directed
towards a task and the extent to which this effort is maintained over time (Kanfer &
Ackerman, 1989). These direction, level and persistence components of motivation have
been found to be influenced by the personality traits (as typically defined by FFMs)
conscientiousness, openness to experience, and emotional stability (Judge & Ilies, 2002).
Conscientiousness refers to an individual’s propensity for planning, organising, carrying out
tasks, and for being reliable, purposeful, strong-willed and determined (Costa & McRae,
2006). Meta-analyses suggest conscientiousness is a consistent predictor of job performance.
For example, Barrick & Mount’s (1991) meta-analysis found that conscientiousness predicted
job and training proficiency across numerous occupational groups, including professionals
and managers. Conscientiousness has also been found to be associated with learning. For
example, Colquitt & Simmering (1998) found that conscientiousness was positively related to
both pre-training motivation and motivation during the training process. Together these work
and training related results suggest that conscientiousness is likely to be positively related to
coaching transfer.
Openness refers to an individual’s curiosity about their inner and outer worlds, their
willingness to entertain novel ideas and unconventional values, and the intensity with which
they experience their emotions (Costa & McRae, 2006). Barrick & Mount (1991) found that
openness was positively related to performance for managers and negatively related to
performance for professionals (e.g. lawyers and accountants), in which performance
represented a composite of job and training proficiency and personnel data (e.g. salary level).
However, when they pooled their analysis across occupational groups (i.e. professional,
police, managers, sales, and semi-skilled) openness exhibited a positive relationship with
training and a negative relationship with job proficiency.
Le Pine et al (2000) found that individuals who perform well in a changing task context have
higher levels of openness and conscientiousness. Since one of the purposes of executive
coaching is to support managers to cope with ever-increasing demands to adapt to change
(Judge & Cowell, 1997), it is likely that openness will facilitate their development within
coaching. Furthermore, as open individuals are more curious about their inner worlds, more
willing to engage in self-monitoring (Blicke, 1996), and more receptive to change (Costa &
McCrae, 1992), they are likely to be more willing to explore within coaching, and
consequently adopt within their managerial repertoire, new approaches and strategies that
emerge via coaching.
Emotional stability refers to an individual’s tendency towards being calm, even-tempered and
relaxed, and their ability to face stressful situations without upset (Costa & McRae, 2006).
Martocchio (1994) found “trainees’ acquisition of declarative knowledge was influenced by
their levels of anxiety” (p 824), with higher levels of anxiety related to lower levels of
knowledge acquisition. Colquitt et al’s (2000) meta-analysis found anxiety was negatively
related to motivation to learn, post-training self-efficacy, and declarative knowledge and skill
acquisition. Kanfer & Ackerman (1989) suggest that anxiety diverts attentional resources
away from learning. The acquisition of declarative knowledge may not be commonly the
focus of executive coaching; nonetheless, the above studies suggest that low emotional
stability likely affects coaching transfer via undermining both an individual’s motivation
during coaching and their self-efficacy to transfer coaching’s developmental gains.
International Journal of Evidence Based Coaching and Mentoring
Vol. 6, No.1, February 2008
Page 35
Performance has also been found to be associated with self-efficacy (Bandura, 1997). Three
levels of self-efficacy are thought to exist: task-specific, domain, and general self-efficacy
(GSE) (Woodruff & Cashman, 1993). General self efficacy, which is said to arise from the
accumulation of an individual’s past experiences with success and failure (Sherer et al, 1982),
is conceived of as a relatively stable, individual differences construct (Schwoerer et al, 2005).
It is said to influence individuals’ expectations of mastery in new situations (Sherer et al,
1982). Since expectations of mastery are likely to influence if coaching clients use the
knowledge, skills, attitudes and other qualities that they acquire in coaching within the
workplace, it is anticipated that higher levels of GSE will be related to coaching transfer.
Summary
To date research has overlooked the role of the client’s personality in coaching success.
Links between performance and personality in the work performance and training transfer
literature suggest that personality likely influences coaching transfer. The study hypothesised
that:
1.
2.
3.
4.
Conscientiousness will be positively related to positive coaching transfer.
Openness will be positively related to positive coaching transfer.
Emotional stability will be positively related to positive coaching transfer.
General self-efficacy will be positively related to positive coaching transfer.
Method
Participants
A convenience sample of 110 participants (60 male and 40 female) was recruited via an email
sent to coaches, coaching organisations and web-based coaching interest groups. Each
participant had attended an average of seven coaching sessions from a variety of coaching
programmes. The average length of coaching engagement was eight months, the minimum of
three months, and the maximum of 18 months. The participants included three junior
managers, 25 managers, 42 senior managers, 32 partner/directors, and three CEOs. The
reasons they had attended coaching were to accelerate their career development (no identified
performance concern) (41%), to gain career direction clarity (21.8%), to address personally
identified performance concerns (19.1%), on the advice of someone senior (7.3%), and to
prepare for an upcoming challenge (5.4%). The majority had volunteered for coaching
(63.6%). The modal age category was 36 to 40 years (30.9%), followed by 46 to 55 years
(28.2%).
Measures
Three measures were employed: one related to coaching transfer and two related to
personality. All scales were self-report and were administered online.
Coaching success was measured by the Coaching Transfer Questionnaire (CTQ) (Stewart,
2006). The CTQ is a self-report measure that explores clients’ perceptions of the extent to
which they believe that they have implemented the development that they acquired via
coaching to the workplace. The CTQ was developed from semi-structured interviews with
clients, coaches and organisational that sought their views of (a) what constitutes a SCO and
(b) evidence required to indicate that positive coaching transfer has occurred. The results of
the client (N=25), coach (N=9) and stakeholder (N=5) content analyses were very similar.
The resulting constructs were combined and used to develop an initial pool of 72 items related
to successful coaching transfer. Refinement analyses based on a pilot study of 24 participants
International Journal of Evidence Based Coaching and Mentoring
Vol. 6, No.1, February 2008
Page 36
resulted in a CTQ consisting of 27 items. Participants indicated their agreement with these
items against a five-point scale ranging from 1 (strongly agree) to 5 (strongly disagree). The
data collected from the current 110 participant sample was further analysed by principle
components analysis (PCA). PCA revealed a two factor solution that comprised a) items
related to the application (CTApp); and b) items associated with generalisation and
maintenance of coaching development (CTG&M). PCA also showed that three items did not
load on either factor. These items were removed and all subsequent analyses were conducted
on data from the resulting 24 item CTQ. Cronbach’s alpha reliabilities were CTApp .924 and
CTG&M .856 (N=110).
The final CTQ consisted of 24 items and comprised two sub-scales: a) 18-item Coaching
Transfer Application (CTApp); and b) 6-item Coaching Transfer Generalisation &
Maintenance (CTG&M) scale. The CTApp scale sought clients’ perceptions of the extent to
which they had applied their coaching related development. For example:
I am better at collaborating with others to achieve departmental objectives
(CTApp question 6)
I am better at adapting my management style to fit the situation
(CTApp question 11)
The CTG&M scale sought clients’ perceptions of the extent to which their coaching related
development was sustained over time and generalised beyond the work area associated with
the initial coaching objective. For example:
I use (amount) of the development that I gained in coaching in my job?
(amount: significant proportion, quite a bit, some, not much, none)
(CTG&M question 1)
Conscientiousness, openness to experience and emotional stability were each assessed by a
10-item subscale of the International Personality Item Pool (IPIP) (Goldberg, 1999). The
IPIP scales measure personality based on the FFM. Participants are presented with statements
and are asked to indicate how accurately each one describes them on a 5-point Likert scale
from 1 (very inaccurate) to 5 (very accurate). The current study used the IPIP scales
conscientiousness (IPIP-C, N=10), openness to experience (IPIP-O, N=10), and neuroticism
(i.e. emotional stability) (IPIP-N, N=10). Internal reliabilities of the subscales have been
found to be IPIP-C .81, IPIP-O .82, and IPIP-N .86 (IPIP, 1999). For this sample, Cronbach’s
alpha reliabilities were IPIP-C .81, IPIP-O .77, and IPIP-N .88.
General self-efficacy was explored using the General Perceived Self-Efficacy scale
(Schwarzer & Jerusalem, 1993). To enable items to be interspersed within the 10 item
questionnaire a five-point response format ranging from 1 (strongly agree) to 5 (strongly
disagree) was used instead of the scale’s usual four-point response scale. Cronbach’s alpha
for the scale was .862.
International Journal of Evidence Based Coaching and Mentoring
Vol. 6, No.1, February 2008
Page 37
Procedure
Coaches and coaching organisations were sent an email requesting participation in coaching
research and were asked to forward the email to their coaching clients and associates who had
participated in executive coaching. The email contained a link to the online questionnaire.
The first page of the questionnaire assured participants that their involvement was voluntary,
that they could withdraw from the study at any time, and that their answers were confidential
and anonymous.
The questionnaire sought demographic information (age, gender,
management grade, reason for attending coaching, and the mechanism by which clients came
to coaching) and contained the scales: CTQ (CTApp relating to application and CTG&M
relating to generalisation and maintenance); IPIP-C (conscientiousness); IPIP-O (openness to
experience); IPIP-N (emotional stability); and GSE (general perceived self-efficacy). Of the
179 questionnaires that were started 110 were fully completed.
Results
Table 1 (below) presents the means and standard deviations for each scale.
Scale
CTApp
CTG&M
IPIP-C
IPIP-O
IPIP-N
GSE
N=110
Min
29.00
14.00
19.00
23.00
10.00
22.00
Max
88.00
30.00
50.00
48.00
43.00
49.00
Mean
66.93
23.07
35.99
37.64
22.71
39.66
SD
10.03
3.58
5.70
5.21
6.41
4.66
Table 1. Means and standard deviations
The relationship between personality variables and coaching transfer
The relationships between the two coaching success variables (CTApp and CTG&M) and the
four personality variables (IPIP-C, IPIP-O, IPIP-N, and GSE) were investigated using
Pearson product-moment co-efficient. Preliminary analyses were performed to ensure no
violations of the assumptions of normality, linearity, and homoscedasticity. The correlations
are presented in Table 2 and Table 3.
IPIP-C
IPIP-O
IPIP-N
GSE
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