ECOM 201 SEU Virtual Team in A Saudi Company Paper & Presentation

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ECOM 201

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Saudi Electronic University College of Administrative and Financial Sciences E-commerce Department Group Project Student Name: Student ID: Course Title: Introduction to EManagement Course Code: ECOM 201 Academic Year/ Semester: 2021/2022Summer Term Instructor Name: CRN: Student Grade: out of 20 Grade Level: Low/ Mid/ High ECOM 201 Project Overview Suppose your group works as a virtual team in a Saudi company that deals with local and global clients. The company main purpose is to provide digital marketing services and solutions. A task has been given to you by the CEO. The task includes building a connection with a South African brand that wants to open an office in AL Khobar, Eastern Province. The task is considered completed when you propose a strategy to the international company representative and receive their feedback. Requirements The group needs to be divided as follows: one team manager, one representative from the international brand, one technical support expert, and one or two general members. Write a reflection on your group work process in creating the team, choosing the tools, working on the tasks and reporting the strategy to the client. Reflection (due by Week 6) [20 marks] The reflection should be written after you establish a successful virtual team. The reflection should describe the process of 4 main components of virtual management: team building, tools, procedures, and task management. Please use these guidelines on how to do so: 1. Virtual Team: (5 marks) In this section, you need to describe the workings of your virtual team. • Name your team. • Who are your team members, and what are their roles? • What are the personal objectives for each member? • What is the collective goal for your team? • Refer to the four different stages of team building? Have you experienced these stages (discuss) 2. Virtual Tool (5 marks) In this section, you describe the process of choosing a tool for your virtual team. • What virtual tool did you use to manage the tasks? (provide pictures) • Describe the features this tool has (provide pictures). • Why did you choose these tools? What are the other options? • Suppose your budget was SAR 10k; how did you use that budget to get the best possible tool? • How frequently does the team meet? How long is each meeting? (provide photos of the team meetings at different times) • What are the meeting minutes? How have they been used effectively? (provide an example of your team meeting minutes). 3. Virtual work dynamics (5 marks) • How did you create a virtual office? • What are the challenges that you faced in your work? (discuss from different roles’ perspectives). • How did you utilize vacation time, holiday times? • How did you divide the workload? • What are the challenges that your team faced in communication? (discuss from different roles’ perspectives). 4. Reports and presentations (5 marks) • Provide an example of a proposed strategy that your team worked on to make the marketing campaign successful for the international company. • The report should be 300 words that describe the best practices of doing virtual marketing in Saudi Arabia. o The report should have an introduction, brief strategy, and conclusion. • Include graphs and statistics to support your report. • The international company representative in your team should provide his/her feedback on the report (one or two comments) • The rest of the team should address those comments. • Conclude your reflection. Useful links: • http://www.nottingham.ac.uk/studentservices/documents/planning-and-preparingto-write-assignments.pdf • APA reference system https://student.unsw.edu.au/apa • About plagiarism http://wts.indiana.edu/pamphlets/plagiarism.shtml • About plagiarism https://en.wikipedia.org/wiki/Plagiarism Guidelines for the assignment: • This is a group project (4-5 students in each group), which is part of your course score. It requires effort, collaboration and critical thinking. • Use the given template below. One mark will be deducted if there is this template is not used. • Your assignment must be supported by evidence and resources. Otherwise, your answer will not be valid. • Use at least 3 different references from the SDL. • Use font Times New Roman, Calibri or Arial. • Use 1.5 or double line spacing with left Justify all paragraphs. • Use the footer function to insert page number. • Ensure that you follow the APA style in your project. • Your project report length should be between 1500 to 2000 words. Up to 20% of the total grade will be deducted for providing a poor structure of assignment. Structure includes these elements paper style, free of spelling and grammar mistakes, referencing and format. Answer:
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Saudi Electronic University
College of Administrative and Financial Sciences
E-commerce Department
Group Project

Student Name:

Student ID:

Course Title: Introduction to EManagement

Course Code: ECOM 201

Academic Year/ Semester: 2021/2022Summer Term
Instructor Name:

CRN:

Student Grade: out of 20

Grade Level: Low/ Mid/ High

ECOM 201 Project

Overview
Suppose your group works as a virtual team in a Saudi company that deals with local and global
clients. The company main purpose is to provide digital marketing services and solutions. A task
has been given to you by the CEO. The task includes building a connection with a South African
brand that wants to open an office in AL Khobar, Eastern Province. The task is considered
completed when you propose a strategy to the international company representative and
receive their feedback.

Requirements
The group needs to be divided as follows: one team manager, one representative from the
international brand, one technical support expert, and one or two general members.
Write a reflection on your group work process in creating the team, choosing the tools, working
on the tasks and reporting the strategy to the client.

Reflection (due by Week 6)

[20 marks]

The reflection should be written after you establish a successful virtual team. The reflection
should describe the process of 4 main components of virtual management: team building,
tools, procedures, and task management. Please use these guidelines on how to do so:

1. Virtual Team: (5 marks)
In this section, you need to describe the workings of your virtual team.


Name your team.



Who are your team members, and what are their roles?



What are the personal objectives for each member?



What is the collective goal for your team?



Refer to the four different stages of team building? Have you experienced these stages
(discuss)

2. Virtual Tool (5 marks)
In this section, you describe the process of choosing a tool for your virtual team.


What virtual tool did you use to manage the tasks? (provide pictures)



Describe the features this tool has (provide pictures).



Why did you choose these tools? What are the other options?



Suppose your budget was SAR 10k; how did you use that budget to get the best possible
tool?



How frequently does the team meet? How long is each meeting? (provide photos of the
team meetings at different times)



What are the meeting minutes? How have they been used effectively? (provide an
example of your team meeting minutes).

3. Virtual work dynamics (5 marks)


How did you create a virtual office?



What are the challenges that you faced in your work? (discuss from different roles'
perspectives).



How did you utilize vacation time, holiday times?



How did you divide the workload?



What are the challenges that your team faced in communication? (discuss from
different roles' perspectives).

4. Reports and presentations (5 marks)


Provide an example of a proposed strategy that your team worked on to make the
marketing campaign successful for the international company.



The report should be 300 words that describe the best practices of doing virtual
marketing in Saudi Arabia.
o The report should have an introduction, brief strategy, and conclusion.



Include graphs and statistics to support your report.



The international company representative in your team should provide his/her feedback
on the report (one or two comments)



The rest of the team should address those comments.



Conclude your reflection.

Useful links:


http://www.nottingham.ac.uk/studentservices/documents/planning-and-preparingto-write-assignments.pdf



APA reference system https://student.unsw.edu.au/apa



About plagiarism http://wts.indiana.edu/pamphlets/plagiarism.shtml



About plagiarism https://en.wikipedia.org/wiki/Plagiarism

Guidelines for the assignment:


This is a group project (4-5 students in each group), which is part of your course score.
It requires effort, collaboration and critical thinking.



Use the given template below. One mark will be deducted if there is this template is
not used.



Your assignment must be supported by evidence and resources. Otherwise, your
answer will not be valid.



Use at least 3 different references from the SDL.



Use font Times New Roman, Calibri or Arial.



Use 1.5 or double line spacing with left Justify all paragraphs.



Use the footer function to insert page number.



Ensure that you follow the APA style in your project.



Your project report length should be between 1500 to 2000 words.

Up to 20% of the total grade will be deducted for providing a poor structure of assignment.
Structure includes these elements paper style, free of spelling and grammar mistakes,
referencing and format.

Answer:

1. Virtual Team
Team
My team is MatTek Solutions.
Team Members
It consists of a team of four people, two men and two women on it. Each team member
has a particular goal, and the ultimate goal is to bring together all of our individual goals into a
single collective good. It's easier for everyone in the team to learn from one another's unique
perspectives and ways of solving problems. Members of a team may learn from one another's
experiences. An increased feeling of community and a readiness to work together might be the
result of this.
Team members roles
1. Team manager
The team manager is in charge of determining the team's goals and making plans for the
future. Performing employee performance appraisals fall within his purview as well. His other
duties include overseeing the training and development of his personnel. Keep an eye on their
performance to make sure the objectives are reached.
2. Representative from the international brand
Professionals that represent our team's operations are known as brand representatives. We
rely on him as a social media spokesman to spread the word about our team.
3. Technical support expert
Install and configuring computer systems and applications for our team, answering other
team members' inquiries, and aiding in diagnosing and resolving difficulties are all duties of the
technical expert.

4. General Member
Assisting in the development of new ideas by attending meetings and voicing concerns.
Initiating and resolving conflict with customers or colleagues. Handling a wide range of office
tasks. Behave in a businesslike manner when representing the group.
Stages of team building
Our team has utilized the following processes to build a strong foundation, deal with
challenges more efficiently, communicate information effectively, and achieve outstanding
results before evaluating the results to keep searching for ways to improve.
Forming: This was the first time the team members came together. For our team leaders, it was
essential to organize introductions and demonstrate each person's credentials and expertise
(Fapohunda, 2013). There was also an opportunity for team members to arrange their work and
learn more about the project.
Storming stage: There are several opportunities to stand out and be acknowledged at the
storming stage of a team's work. In order to keep projects on track, team leaders helped their
teams devise a strategy for controlling intra-team rivalry, enhancing communication, and
ensuring that projects were completed on time (Cresswell-Yeager, 2021).
Norming: By this stage, the team had figured out how to work together. Roles and duties were
clearly defined, and there was no longer any rivalry inside the organization (Cresswell-Yeager,
2021). Everybody's productivity went up because they were better at working together as a team
and sharing their opinions, and listening to others' ideas.
Performing: The team performed well because they had a high degree of trust and togetherness.
More freedom from team leaders allowed teams to perform at their peak efficiency (Cresswell-

Yeager, 2021). The team was able to deal with any issues that developed without endangering
the proje...


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