Flowchart Improvement Process

User Generated

504obv31

Business Finance

Description

Purpose of Assignment

The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results.

Assignment Steps

Resources: Microsoft® PowerPoint® (or other software such as Vizio, Word, etc.)

Select a complex process from your personal life or work.

Use Microsoft® PowerPoint® or other software including Vizio, Word, etc. to create a flowchart of the as-is process.

Define metrics and measure the current process.

Use process improvement techniques to improve the process.

Use Microsoft® PowerPoint® or other software such as Vizio, Word, etc. to create an improved process flowchart.

Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics.

Develop a 525-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).

Note: Students and faculty are reminded both Six Sigma readings and Lean Principles introduced in Week 2 are spread throughout the entire course. Students will apply the knowledge from the readings in their Learning Teams throughout the course.

Format your assignment consistent with APA guidelines.

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Week One Rubric: Flowchart Improvement Process Content Approximately 80 Percent • • • • • • Points Earned Points Available 2 Points Earned Total Available Total Earned Used Microsoft® PowerPoint® or other software including Vizio, Word, etc. Created a flowchart of the as-is process. o Defined metrics and measure the current process. o Used process improvement techniques to improve the process. o Used Microsoft® PowerPoint® or other software such as Vizio, Word, etc. and created an improved process flowchart. o Used judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics. Developed a 525-word Microsoft® PowerPoint® presentation executive summary in which you describe in the speaker notes the process improvement project (including the as-is process flowchart AND the improved process flowchart). Mechanics Approximately 20 Percent • Points Available 8 The Microsoft® PowerPoint® presentation is laid out with effective use of headings, font styles, and white space. Speaker notes are used for the executive summary narrative Rules of grammar, usage, and punctuation are followed, and spelling is correct APA formatting is followed for intellectual property content. Spelling is correct. Comments: 10
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Explanation & Answer

Attached.

Flowchart Improvement Process

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Introduction
• The As-Is process flow is the way in which a business processes are
completed in the company.
• Essentially an As-Is Process Flow is usually accomplished to capture
processes as well as the flow of data from step to step for easy
procession.
• Then this information is used to help in recognizing are that need to be
improved in the process.

Metrics and Measure of the Current Process
• In this process, there lacks a particular measure that should be
considered when dispatching apart from the one-hour mark that call
needs be attended to.
• The dispatcher need to figure out how they will make this possible.
• Thus, he or she is required to know the status of each driver, so that
he can assign them next task of towing

As-In Process Flow Diagram
Next
Assighnment

Answer phones

Driver
acknowledge (104)

Were is pick up

Assighn to driver

follow Driver
to pick up
vehicle(GPS)

Driver reports
vehicle dropped
10-8

Drive to ...


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