Health Information Management
User Generated
Ybirzrgbqnl
Business Finance
Description
Identify a health care facility in your area (Orlando, FL). What type of disaster plan should this organization have in place? What are three specific events that an HIM professional should prepare to prevent? Think of the geographic location of your organization along with other geographic statistics that would impact the disaster plan’s design.
with reference(s)
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.
This question has not been answered.
Create a free account to get help with this and any other question!
24/7 Homework Help
Stuck on a homework question? Our verified tutors can answer all questions, from basic math to advanced rocket science!
Most Popular Content
MGT 498 College America Phoenix Strategic Management Research Presentation
Assignment ContentReview the Strategic Management Project Background and your strategic management research journal entrie ...
MGT 498 College America Phoenix Strategic Management Research Presentation
Assignment ContentReview the Strategic Management Project Background and your strategic management research journal entries from Weeks 1–4.Create a 10-slide presentation for Caterpillar Inc. leadership in which you summarize your key findings, propose recommendations, and provide rationale for your recommendations. Respond to the following prompts: Summarize your evaluation of the alignment between what Caterpillar Inc. is currently doing and their mission, vision, or values statement. Would you propose any changes to Caterpillar Inc.'s mission, vision or values statements? Why or why not? (Refer to Wk 1, Bullet #4.)Summarize your assessment of whether Caterpillar Inc. is leveraging the appropriate value and cost drivers for their business strategy. Would you propose any changes? Why or why not? (Refer to Wk 2, Bullet #3.)Summarize your analysis of the strengths and weaknesses of Caterpillar Inc’s competitive advantages. Based on your analysis would you propose any changes? Why or why not? (Refer to Wk 2, Bullet #4.)Summarize your assessment of whether Caterpillar Inc. is using the appropriate measures to verify its strategic effectiveness. Based on your analysis would you propose any changes? Why or why not? (Refer to Wk 3, Bullet #1.)Summarize your evaluation of Caterpillar Inc.’s competitive position and how they have responded to shifts in the external and internal environments. Would you propose any changes in how Caterpillar Inc. responds to shifts in the external and internal environments? Why or why not? (Refer to Wk 3, Bullet #5.)Summarize your evaluation of how mergers and acquisitions in the past 5 years have contributed to Caterpillar Inc.’s performance. Would you propose that Caterpillar Inc. pursue mergers and acquisitions in the future? Why or why not? (Wk 4, Bullet #2.)Summarize your assessment of Caterpillar Inc.’s global strategy. Based on your assessment would you propose any changes? Why or why not? (Refer to Wk 4, Bullet #3.)
Waldorf University Foot Locker Inc Marketing Plan
Must be full 2 pages single-spaced (minimum 1200 words)This is an individual project where you will develop a comprehensiv ...
Waldorf University Foot Locker Inc Marketing Plan
Must be full 2 pages single-spaced (minimum 1200 words)This is an individual project where you will develop a comprehensive marketing plan for a ‘business to consumer’, tangible product for an existing Fortune 500 company. Pick a company that produces a very specific category of product – much like a shoe company. Avoid companies that are conglomerates like GE or Disney. Again, a business-to-consumer company – keep it simple and select a company you should study in business school. Your marketing plan can certainly be a signature piece of your academic portfolio when you are on the job market. Consider the marketing plan your final exam in the course. We will use Appendix 2A in our textbook as our guide for your Marketing Plan.Stage One ❑ Each student will provide a two-page, single-spaced, business block format proposal for the company and product/service you will use for your Plan. In the proposal include: a company profile including a brief five-year financial overview and its current marketing situation. Helpful sources for this assignment include: Datamonitor, Hoovers, Mergent, IBIS World – from our library databases.
Customer Service MKT 121 Unit 3 Exam, Marketing Homework Help
1. The author argues that feedback can be seen as a form of ______________.
a. complaining
b. argument
c. unwanted inpu ...
Customer Service MKT 121 Unit 3 Exam, Marketing Homework Help
1. The author argues that feedback can be seen as a form of ______________.
a. complaining
b. argument
c. unwanted input
d. coaching
2. Open communication occurs best when:
a. people feel their opinions are valued.
b. people feel they will be rewarded, or at least not punished, for their opinions.
c. both a and b
d. neither a nor b
3. Feedback is a form of:
a. advertising.
b. complaining.
c. resolving concerns.
d. coaching.
4. A business that is “reluctant compliant” will:
a. comply with the rules of customer service.
b. make a half-hearted effort at customer service.
c. be reluctant to assist customers.
d. require reluctant employees to comply with customer satisfaction measures.
5. What percent of customers whose complaints are dealt with report a willingness to do business
with a company again?
a. 35%
b. 80%
c. 70%
d. 90%
6. The real issue when working with customer solutions is:
a. not whether the customer is right.
b. making sure the customer feels justified and helped.
c. both a and b
d. neither a nor b
7. The three-step process for acting on complaints does NOT include:
a. restating the problem.
b. feeling empathy.
c. resolving the problem.
d. offering something more to exceed expectations.
8. The average company loses ______ or more of its customers every year.
a. 7%
b. 20%
c. 75%
d. None of the above.
9. Customer recovery is best defined as:
a. getting back customers who have defected to another business.
b. the effort to satisfy unhappy customers to prevent their leaving.
c. both a and b
d. neither a nor b
10. Deciding that the customer is always right is:
a. less effective than deciding to always solve the problem.
b. the best way to keep customers loyal.
c. difficult to do, but important.
d. All of the above.
11. Positive language conveys more of what than negative language?
a. Productive attitude
b. Helpfulness
c. Information
d. All of the above.
12. A good strategy with an angry customer is to:
a. let them blow off steam until they calm down.
b. remember that they are no longer rational.
c. be supportive once they start listening.
d. All of the above.
13. The letter “E” in the LIFE acronym stands for:
a. excellence (in service).
b. exceptional value.
c. essence of value.
d. expectations.
14. Which of the following examples is NOT an example of something a company can do to
enhance extrinsic value?
a. Multiple varieties
b. Packaging
c. Guarantees
d. Add-ons
15. Customers will perceive long-term warranties as:
a. an unnecessary expense.
b. a method used by the company to gouge the customer.
c. extremely valuable.
d. of higher value than short-term warranties.
16. To enhance value through goodness of product fit:
a. make sure you have responded to customer comments and altered your product or
service accordingly.
b. think of customers as individuals, not demographic groups.
c. back up your product with a clear warranty so your customer will feel comfortable being
able to fix a poor fit.
d. think of ways to allow customers to customize your product or service.
17. Industrial intimacy:
a. means allowing customers to select from menus of product characteristics.
b. comes from better understanding of the specific needs and wants of customers.
c. comes from focusing on what is important to the customer.
d. All of the above.
18. Customers of online stores have come to expect e-tailers to send immediate email
acknowledgments showing:
a. status of the order.
b. shipping dates.
c. costs.
d. All of the above.
19. Communication efficiency is a ratio of the costs of:
a. communicating relative to the number of people reached by the message.
b. a communication medium relative to the credibility of that medium with the target
audience.
c. both a and b
d. neither a nor b
20. Communication effectiveness is NOT best achieved when the message is:
a. received by the intended people.
b. efficient.
c. remembered.
d. used.
21. The best companies to work for:
a. typically use multi-faceted employee training.
b. allow employees to train themselves using on-the-job training.
c. treat employees as hired hands.
d. None of the above.
22. Clear business communication doesn’t mean:
a. avoiding jargon.
b. being abrupt.
c. avoid using stock numbers or abbreviations.
d. All of the above.
23. Which of the following failings is NOT a hindrance to clear communication?
a. failure to express appreciation
b. failure to offer an alternative solution
c. failure to provide a reasonable explanation
d. failure to get to the point
24. The concept of bringing customers together to share or disseminate information is:
a. old fashioned.
b. inconvenient for customers.
c. a user group.
d. an unwelcome intrusion from a customer’s point of view.M
25. Critical actions in e-commerce include:
a. making customer support easily accessible.
b. honoring the customer feedback loop.
c. neither a nor b
d. both a and b
Inferential Statistics and Analytics
InstructionsScenario A major client of your company is interested in the salary distributions of jobs in the state of Mi ...
Inferential Statistics and Analytics
InstructionsScenario A major client of your company is interested in the salary distributions of jobs in the state of Minnesota that range from $30,000 to $200,000 per year. As a Business Analyst, your boss asks you to research and analyze the salary distributions. You are given a spreadsheet that contains the following information:
A listing of the jobs by title
The salary (in dollars) for each job
The client needs the preliminary findings by the end of the day, and your boss asks you to first compute some basic statistics.Background information on the DataThe data set in the spreadsheet consists of 364 records that you will be analyzing from the Bureau of Labor Statistics. The data set contains a listing of several jobs titles with yearly salaries ranging from approximately $30,000 to $200,000 for the state of Minnesota.What to SubmitYour boss wants you to submit the spreadsheet with the completed calculations. Your research and analysis should be present within the answers provided on the worksheet.
7 pages
Portfolio Case Study Exercise Genentech.edited.edited
What were the strategic drivers of the portfolio prioritization effort? (5 points) Portfolio prioritization is a crucial p ...
Portfolio Case Study Exercise Genentech.edited.edited
What were the strategic drivers of the portfolio prioritization effort? (5 points) Portfolio prioritization is a crucial part of project success. It ...
Troy University Building Prorducts for Recreational Vehicles Research Paper
the organization is Patrick Industries Inc.country is IndiaSection Four; Setting Up Shop:Setting Up Shop:Assume your organ ...
Troy University Building Prorducts for Recreational Vehicles Research Paper
the organization is Patrick Industries Inc.country is IndiaSection Four; Setting Up Shop:Setting Up Shop:Assume your organization is going forward with entering into the country you discussed in your country study. They are now in the process of determining the more specific details of setting up business in that country. They have asked you to write a report on your recommendations as to how they should enter the country, staff the operation, the type of international strategy they should use, and the marketing and distribution strategy.You are to use at least three additional sources to complete this assignment. PLEASE remember to cite all your sources; proper citation of your sources is a requirement for this course. This assignment is to be a minimum of 2 - 4 pages typed, font 12, double-spaced.Please support all recommendations with sound reasoning and research. You report must cover but not limited the following areas: Mode of EntryPick the most appropriate mode of entryDiscuss the pros and consSupport your decision with researchHuman ResourcesStaffing NeedsManagementLower-Level employeesStaffing ApproachEthnocentric, Polycentric, or GeocentricPay and Compensation Training and DevelopmentUnion ConcernsMarketing Target Market & Market SegmentationPricingAdvertisingCultural Concerns & Barriers How will you address themCompetitor Marketing AnalysisDistributionDistribution StrategySuppliersUse local, home country or a mix?Production facilities (if needed)Will you use outsourcing
Similar Content
Building Teams Worksheet
Use the Worksheet to answer as directed.I need this done asap. Please let me know if you can help. Thanks!...
Training and Development Reflection Activity Worksheet
Training and Development Reflection Activity Worksheet
In Unit 2 you learned about the difference between training and
dev...
Case study 2
I will attach the question please go through it. * in turnitin must be les then 5%.* if would like any things please infor...
MGT 404 Saudi Electronic University Increasingly Competitive Market Case Study
Read carefully the Mini case N. 33 ATTACHED (entitled: Whole Foods Market (2010): How to grow in an increasingly competiti...
SEU Managing Innovations Strategically Question
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية ا...
Need business and finance help with a Government Acquisition: Components of a SOW
•Examine the components of a SOW for the purpose of open
competition without restrictive provisions. Select a field t...
Asset management class lectures_93912949-Old-Mutual-US-Asset-Management-Investment-Capabilities
uploads/services/161584/Asset management class lectures_93912949-Old-Mutual-US-Asset-Management-Investment-Capabilities.pd...
What Is Economic Order Quantity.edited
The Economic Order Quantity can be defined as the quantity of material requested, which minimizes the overall holding as w...
Distribution class lectures_103129679-Auction-Lectures-Part-1
uploads/services/161584/Distribution class lectures_103129679-Auction-Lectures-Part-1.pdf...
Related Tags
Book Guides
Get 24/7
Homework help
Our tutors provide high quality explanations & answers.
Post question
Most Popular Content
MGT 498 College America Phoenix Strategic Management Research Presentation
Assignment ContentReview the Strategic Management Project Background and your strategic management research journal entrie ...
MGT 498 College America Phoenix Strategic Management Research Presentation
Assignment ContentReview the Strategic Management Project Background and your strategic management research journal entries from Weeks 1–4.Create a 10-slide presentation for Caterpillar Inc. leadership in which you summarize your key findings, propose recommendations, and provide rationale for your recommendations. Respond to the following prompts: Summarize your evaluation of the alignment between what Caterpillar Inc. is currently doing and their mission, vision, or values statement. Would you propose any changes to Caterpillar Inc.'s mission, vision or values statements? Why or why not? (Refer to Wk 1, Bullet #4.)Summarize your assessment of whether Caterpillar Inc. is leveraging the appropriate value and cost drivers for their business strategy. Would you propose any changes? Why or why not? (Refer to Wk 2, Bullet #3.)Summarize your analysis of the strengths and weaknesses of Caterpillar Inc’s competitive advantages. Based on your analysis would you propose any changes? Why or why not? (Refer to Wk 2, Bullet #4.)Summarize your assessment of whether Caterpillar Inc. is using the appropriate measures to verify its strategic effectiveness. Based on your analysis would you propose any changes? Why or why not? (Refer to Wk 3, Bullet #1.)Summarize your evaluation of Caterpillar Inc.’s competitive position and how they have responded to shifts in the external and internal environments. Would you propose any changes in how Caterpillar Inc. responds to shifts in the external and internal environments? Why or why not? (Refer to Wk 3, Bullet #5.)Summarize your evaluation of how mergers and acquisitions in the past 5 years have contributed to Caterpillar Inc.’s performance. Would you propose that Caterpillar Inc. pursue mergers and acquisitions in the future? Why or why not? (Wk 4, Bullet #2.)Summarize your assessment of Caterpillar Inc.’s global strategy. Based on your assessment would you propose any changes? Why or why not? (Refer to Wk 4, Bullet #3.)
Waldorf University Foot Locker Inc Marketing Plan
Must be full 2 pages single-spaced (minimum 1200 words)This is an individual project where you will develop a comprehensiv ...
Waldorf University Foot Locker Inc Marketing Plan
Must be full 2 pages single-spaced (minimum 1200 words)This is an individual project where you will develop a comprehensive marketing plan for a ‘business to consumer’, tangible product for an existing Fortune 500 company. Pick a company that produces a very specific category of product – much like a shoe company. Avoid companies that are conglomerates like GE or Disney. Again, a business-to-consumer company – keep it simple and select a company you should study in business school. Your marketing plan can certainly be a signature piece of your academic portfolio when you are on the job market. Consider the marketing plan your final exam in the course. We will use Appendix 2A in our textbook as our guide for your Marketing Plan.Stage One ❑ Each student will provide a two-page, single-spaced, business block format proposal for the company and product/service you will use for your Plan. In the proposal include: a company profile including a brief five-year financial overview and its current marketing situation. Helpful sources for this assignment include: Datamonitor, Hoovers, Mergent, IBIS World – from our library databases.
Customer Service MKT 121 Unit 3 Exam, Marketing Homework Help
1. The author argues that feedback can be seen as a form of ______________.
a. complaining
b. argument
c. unwanted inpu ...
Customer Service MKT 121 Unit 3 Exam, Marketing Homework Help
1. The author argues that feedback can be seen as a form of ______________.
a. complaining
b. argument
c. unwanted input
d. coaching
2. Open communication occurs best when:
a. people feel their opinions are valued.
b. people feel they will be rewarded, or at least not punished, for their opinions.
c. both a and b
d. neither a nor b
3. Feedback is a form of:
a. advertising.
b. complaining.
c. resolving concerns.
d. coaching.
4. A business that is “reluctant compliant” will:
a. comply with the rules of customer service.
b. make a half-hearted effort at customer service.
c. be reluctant to assist customers.
d. require reluctant employees to comply with customer satisfaction measures.
5. What percent of customers whose complaints are dealt with report a willingness to do business
with a company again?
a. 35%
b. 80%
c. 70%
d. 90%
6. The real issue when working with customer solutions is:
a. not whether the customer is right.
b. making sure the customer feels justified and helped.
c. both a and b
d. neither a nor b
7. The three-step process for acting on complaints does NOT include:
a. restating the problem.
b. feeling empathy.
c. resolving the problem.
d. offering something more to exceed expectations.
8. The average company loses ______ or more of its customers every year.
a. 7%
b. 20%
c. 75%
d. None of the above.
9. Customer recovery is best defined as:
a. getting back customers who have defected to another business.
b. the effort to satisfy unhappy customers to prevent their leaving.
c. both a and b
d. neither a nor b
10. Deciding that the customer is always right is:
a. less effective than deciding to always solve the problem.
b. the best way to keep customers loyal.
c. difficult to do, but important.
d. All of the above.
11. Positive language conveys more of what than negative language?
a. Productive attitude
b. Helpfulness
c. Information
d. All of the above.
12. A good strategy with an angry customer is to:
a. let them blow off steam until they calm down.
b. remember that they are no longer rational.
c. be supportive once they start listening.
d. All of the above.
13. The letter “E” in the LIFE acronym stands for:
a. excellence (in service).
b. exceptional value.
c. essence of value.
d. expectations.
14. Which of the following examples is NOT an example of something a company can do to
enhance extrinsic value?
a. Multiple varieties
b. Packaging
c. Guarantees
d. Add-ons
15. Customers will perceive long-term warranties as:
a. an unnecessary expense.
b. a method used by the company to gouge the customer.
c. extremely valuable.
d. of higher value than short-term warranties.
16. To enhance value through goodness of product fit:
a. make sure you have responded to customer comments and altered your product or
service accordingly.
b. think of customers as individuals, not demographic groups.
c. back up your product with a clear warranty so your customer will feel comfortable being
able to fix a poor fit.
d. think of ways to allow customers to customize your product or service.
17. Industrial intimacy:
a. means allowing customers to select from menus of product characteristics.
b. comes from better understanding of the specific needs and wants of customers.
c. comes from focusing on what is important to the customer.
d. All of the above.
18. Customers of online stores have come to expect e-tailers to send immediate email
acknowledgments showing:
a. status of the order.
b. shipping dates.
c. costs.
d. All of the above.
19. Communication efficiency is a ratio of the costs of:
a. communicating relative to the number of people reached by the message.
b. a communication medium relative to the credibility of that medium with the target
audience.
c. both a and b
d. neither a nor b
20. Communication effectiveness is NOT best achieved when the message is:
a. received by the intended people.
b. efficient.
c. remembered.
d. used.
21. The best companies to work for:
a. typically use multi-faceted employee training.
b. allow employees to train themselves using on-the-job training.
c. treat employees as hired hands.
d. None of the above.
22. Clear business communication doesn’t mean:
a. avoiding jargon.
b. being abrupt.
c. avoid using stock numbers or abbreviations.
d. All of the above.
23. Which of the following failings is NOT a hindrance to clear communication?
a. failure to express appreciation
b. failure to offer an alternative solution
c. failure to provide a reasonable explanation
d. failure to get to the point
24. The concept of bringing customers together to share or disseminate information is:
a. old fashioned.
b. inconvenient for customers.
c. a user group.
d. an unwelcome intrusion from a customer’s point of view.M
25. Critical actions in e-commerce include:
a. making customer support easily accessible.
b. honoring the customer feedback loop.
c. neither a nor b
d. both a and b
Inferential Statistics and Analytics
InstructionsScenario A major client of your company is interested in the salary distributions of jobs in the state of Mi ...
Inferential Statistics and Analytics
InstructionsScenario A major client of your company is interested in the salary distributions of jobs in the state of Minnesota that range from $30,000 to $200,000 per year. As a Business Analyst, your boss asks you to research and analyze the salary distributions. You are given a spreadsheet that contains the following information:
A listing of the jobs by title
The salary (in dollars) for each job
The client needs the preliminary findings by the end of the day, and your boss asks you to first compute some basic statistics.Background information on the DataThe data set in the spreadsheet consists of 364 records that you will be analyzing from the Bureau of Labor Statistics. The data set contains a listing of several jobs titles with yearly salaries ranging from approximately $30,000 to $200,000 for the state of Minnesota.What to SubmitYour boss wants you to submit the spreadsheet with the completed calculations. Your research and analysis should be present within the answers provided on the worksheet.
7 pages
Portfolio Case Study Exercise Genentech.edited.edited
What were the strategic drivers of the portfolio prioritization effort? (5 points) Portfolio prioritization is a crucial p ...
Portfolio Case Study Exercise Genentech.edited.edited
What were the strategic drivers of the portfolio prioritization effort? (5 points) Portfolio prioritization is a crucial part of project success. It ...
Troy University Building Prorducts for Recreational Vehicles Research Paper
the organization is Patrick Industries Inc.country is IndiaSection Four; Setting Up Shop:Setting Up Shop:Assume your organ ...
Troy University Building Prorducts for Recreational Vehicles Research Paper
the organization is Patrick Industries Inc.country is IndiaSection Four; Setting Up Shop:Setting Up Shop:Assume your organization is going forward with entering into the country you discussed in your country study. They are now in the process of determining the more specific details of setting up business in that country. They have asked you to write a report on your recommendations as to how they should enter the country, staff the operation, the type of international strategy they should use, and the marketing and distribution strategy.You are to use at least three additional sources to complete this assignment. PLEASE remember to cite all your sources; proper citation of your sources is a requirement for this course. This assignment is to be a minimum of 2 - 4 pages typed, font 12, double-spaced.Please support all recommendations with sound reasoning and research. You report must cover but not limited the following areas: Mode of EntryPick the most appropriate mode of entryDiscuss the pros and consSupport your decision with researchHuman ResourcesStaffing NeedsManagementLower-Level employeesStaffing ApproachEthnocentric, Polycentric, or GeocentricPay and Compensation Training and DevelopmentUnion ConcernsMarketing Target Market & Market SegmentationPricingAdvertisingCultural Concerns & Barriers How will you address themCompetitor Marketing AnalysisDistributionDistribution StrategySuppliersUse local, home country or a mix?Production facilities (if needed)Will you use outsourcing
Earn money selling
your Study Documents