8. Compared to results reached through litigation, mediated settlements a. are o

Apr 18th, 2015
Steve1995
Category:
Communications
Price: $5 USD

Question description

1.  Ethnic, cultural, racial, or other social diversity among disputants and their advocates canstall conflict resolution by

a.  leading to misunderstandings in communication

b.  leading to divergent attitudes toward the open expression of conflict and appropriate methods of managing conflict

c.  neither a nor b

d.  both a and b

2.  Compared to results reached through litigation, mediated settlements

a.  are often more creative

b.  are more likely to resolve underlying conflicts of the disputants

c.  can often better anticipate and address future conflicts

d.  all of the above

3.  Of the five forms of mediation, the one designed to remove a dispute from the court system and focus on a short term solution is

a.  Therapeutic

b.  Bargain Based

c.  Triage

d.  Pure

4.  During the _________ stage of mediation, the mediator will inform the person of the nature of the services, answer relevant questions, and avoid discussing the details.

a.  Issues clarification

b.  Introduction

c.  Initial client contact

d.  Productive stage


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