slides with speaker notes, 500–1,250 words with recommendations
Applying the operations strategy framework as a guide,
develop a presentation that outlines Smith’s current business profile.
In the presentation, include the following:
•Address each major
area of the framework (business direction, offerings, resources,
discriminators, competitive analysis, performance, customer needs, and
•Provide recommendations as to the kinds of things Smith
needs to consider to improve his overall business profile in each of the key
areas of the framework.
•In the areas that lack detail or are unknown, provide him
with some options as to how he might improve or better align those areas.
operations str scenario.docx