Introduction to Operations Management (MGT311)

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Business Finance

MGT 311

Saudi Eectronic University

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Submission date: 29-Sep-2022 12:48AM (UTC-0700)
Submission ID: 1911956125
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Introduction to Production Management

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Q1. What are the dimensions of product quality?
Although numerous factors affect product quality, performance, features, longevity, and
aesthetics are some of the most crucial ones (Suchánek et al., 2015). Performance is the measure
of how well a thing fulfills its intended purpose. For instance, a car with strong handling and
high-speed capability would be considered good performance. Features are the specific qualities
of a product that distinguish it from others or make it appealing. For instance, an automobile with
heated seats and a sunroof would have desirable featu...


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