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Running Header: Reformation of Small Firms
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Running Header: Reformation of Small Firms
Davidson firm is a retailer that has branches all over the country specializing in retailing; the firm
is known for selling high quality and upscale goods for home via its 478 stores and a number of
direct-to-consumer channels. The retail visions of the firm helped the firm to raise about $2,362
million regarding revenue dollars. The firm employs about 6,000 people across the country and
has its headquarters in San Francisco. The company has a rating of 10 in relation to job satisfaction
as it pays proper as well as providing health benefits that are excellent, but the opportunities for
advancement are limited locally due to employee loyalty as well as long tenures.
The firm has a 12 point ranking arising from the good work of teams within it and the continued
commitment to servicing of consumers. It has a percentage of 98 in relation to the provision of
customer satisfaction arising from its system of delivering goods directly to the consumer doorstep.
The employee loyalty of the firm is rated 11 as far as its culture is taken into consideration. Its
workers are totally dedicated and partly loyal because of its family and friends referral program
where employees are encouraged to refer their families and friends for the work during the peak
shipping periods. Distribution between centers usually takes a minimum of 6 to 10 years. Lastly,
the firm has a rating of 12 arising from top customer service and timely delivery.
Examine crucial aspects of programs meant to better the performance of the particular small
business for which you are accessing.
Training and development are perceived to be crucial for businesses and specifically for small
firms. In this regard, skilled and experienced personnel contribute to both the productivity and
profitability of any given organization. The remaining competitiveness of a business is dependent
on measures to ensure that the employees are trained and update their skills and knowledge given
the dynamic needs, especially within the modern global economy. In addition, the need is to make

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employees up to date; lack of funds or desires by the smaller firms make it hard for them to carry
out training of their employees and to retain them in their jobs (Blanchard & Thacker, 2013).
The employees must be trained for them to be ready to work on the goals of the firm. Training
costs accrue not only from the actual cost of offering an on- or off-the-job training, but also from
the loss of productivity when employees are away in training. Additionally, it is important to
provide this training; otherwise, companies find out how easy it is to drop both in terms of
competence and catering for consumer’ wants.
Another element to reluctance, however, is that. Most companies fear that if their employees are
too well qualified, they may move to another employer or company that pays more or provides
other forms of opportunities. As a step to avoid this, some firms will train a worker so that he or
she may be promoted to the next level in the company and will need to remain with it (Butteriss,
1999).
Suggest possible challeges that managers or owners of the business could encounter when
addressing organizational output
The first challenge which companies and consumers are facing is attracting and maintaining
reliable individuals. A survey within US Conference Board in the year 2010 found out that the
average number of employees is looking for employment elsewhere. We all know that human
beings are vital for the success of any business and in most cases as leaders focus on the individuals
present and they offer them plenty of energy as well as time instead need to help all individuals to
a significant level.

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The second issue that most organizations are currently faced with is synchronizing the
technological knowledge and skills among teams. Firms have to consider integrating new
technologies within their businesses and looking for a strategy as well as a timeline alongside a
plan for project implementation with the aim of making the...