Case Study 1: Using Technology as Experience Framework
Download the case study titled, “Using the ‘Technology as Experience’ Framework,” from http://www.id-book.com/casestudy_5-1.php.
user experience framework can help designers constrain and scope the
user experience of a given system. The user experience framework also
informs about the relationship between a conceptual model and a user’s
understanding of it for past, current, and future systems. The case
study actually consists of two studies. For this evaluation, consider
the first one by Heather Collins on an online fundraising Website. She
used primarily the sensory and compositional threads of the framework,
leading to insights on how fundraising organizations can maximize their
Websites to tell a compelling story to a potential donor that is
balanced in content and emotion. Collins’ design combines elements of
storytelling, appropriate emotional triggers, and a welcoming atmosphere
to encourage potential donors to act by making a donation, volunteering
their time, telling their friends, or attending a related event.
Through this process, the donor can create a meaningful connection to a
cause or problem directly impacting their community. The personal
connection makes the online donation experience pleasurable for the
Write a two to three (2-3) page paper in which you:
- Explain how the Web user interfaces help donors to make decisions.
the emotional thread demonstrated in the case study to the emotional
design model as discussed in Chapter 5 of the textbook.
- Explain how the compositional thread is used in the case study.
- Use the user experience framework to create five (5) product evaluation criteria using sensory and compositional threads.
Your assignment must follow these formatting requirements:
typed, double-spaced, using Times New Roman font (size 12), with
one-inch margins on all sides; citations and references must follow APA
or school-specific format. Check with your professor for any additional
- Include a cover page containing the title of the
assignment, the student’s name, the professor’s name, the course title,
and the date. The cover page and the reference page are not included in
the required assignment page length.
The specific course learning outcomes associated with this assignment are:
- Explain the characteristics of human-centered design methods.
- Create a product evaluation through a formal framework.
- Use technology and information resources to research issues in human-computer interaction.
clearly and concisely about human-computer interaction topics using
proper writing mechanics and technical style conventions.