Programmers need to consider more than writing software. Once the system
is released into production, the maintenance programmers will need the
event planning document to solve problems.Describe other documents the support team will need
Release and deployment management aims to build, test and deliver services to the customers specified by service
The scope of release and deployment management
The scope of release and deployment management includes the processes, ystems and functions to package, build,
test and deploy a release into operation.
Releases should be uniquely identified according to a scheme defined in the release policy.
Release design options and considerations
Service design will define the approach to transitioning from the current service to the new or changed service.
When reviewing a deployment the following activities should be included:
Capture experiences and feedback on customer, user and service provider satisfaction with the deployment,
e.g. through feedback surveys
Review quality criteria that were not met
Check that any actions, necessary fixes and changes are complete..