Preparing For the Practice of Engineering at the Professional Level Developing Workplace Competencies EGN 3000 Why engineering?  Write down 3-5 reasons why you have decided to study engineering.  Turn to the person next to you. Share your reasons and motivations for studying engineering with each other! What is Engineering? is Problem-Solving Engineers are: Turn to Your Partner Question: What are three workplace skills or behaviors you will need to develop to be successful as a professional engineer?  After you have developed 3 of your own, turn to your partner and share your list.  When you are done, have your partner share their list with you.  Be prepared as a team to share items from your combined list with the class! USF Competencies  What you discussed were “competencies.”  Definition A competency can best be thought of as a grouping of similar knowledge, skills, behaviors, and motivations. These can be thought as “something” a person must demonstrate to be effective in performing a given job or role. USF Competencies  So what competencies do employers of USF engineering graduates want?  We asked them!   A gathering of over 200 stakeholders told us stories about the successful practice of engineering. With the help of employee development specialists, we distilled their stories down to 15 USF Competencies. USF Competencies Engineering Knowledge Innovation Teamwork General Knowledge Cultural Adaptability Integrity Continuous Learning Analysis & Judgment Professional Impact Quality Orientation Planning Customer Focus Initiative Communication Safety Awareness   Each competency has a set of Key Actions that can be observed and measured. Competencies in red are a good focus for your first semester at USF. USF Competencies  Developing these 15 USF Competencies will prepare you for the professional practice of engineering.  Employers know you will be technically competent with an USF engineering degree.  But, they will want to see demonstrations of the Competencies.   This will show them that you are prepared to be an engineer. This will set you apart from your employment competitors! Communication  Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.  Key Actions      Organizes the communication. Maintains audience attention. Adjusts to the audience. Ensures understanding. Comprehends communication from others. Email Etiquette Be sure to use and regularly check your USF email  this is your primary mode of receiving USF communication! DO NOT NAME YOUR EMAIL “USF” WE WON’T KNOW WHO YOU ARE   USF email and Canvas messages are SEPARATE ----- DIFFERENT  Organize your email if necessary by creating folders – Events, Advising information, Specific student organizations, Classes (consider folders for individual classes, or by semester) Email Etiquette      Greeting, body, closing  Include name and U# in emails to faculty and advisors! Avoid overly casual greetings  NO: Hey  Acceptable: Hello, Hi, Dear ______, Avoid slang language and abbreviations  No “text speak” like “u” instead of “you”; “thx” instead of “thanks” Use proper grammar and punctuation, use polite language (please, thank you) Follow up protocol – allow at least ONE week! Teamwork   Actively participating as a member of a team to move the team toward the completion of goals. Key Actions     Facilitates goal accomplishment. Involves others. Informs others on the team. Models commitment. Planning   Effectively managing one's time and resources to ensure that work is completed efficiently. Key Actions      Prioritizes Makes preparations Schedules Leverages resources Stays focused How well do you plan?  Weekly planner assignment  Plan out how you use your time in a set week.        Travel times to and from school/work, etc. Classes Study time – how much study time do you need? Working – we recommend no more than 10-15 hours if you are a full-time student. Student organizations/sports/religious meetings/etc. Family/friends time Personal Care  Sleeping, Eating, Exercise, Showering, Laundry, Household Chores, etc. How well do you plan?  Semester planner      Note all big assignments and tests and their due dates Do you have any tests on the same day or in the same week? When do you need to start studying/preparing for assignments? Note any big events, holidays, travel, etc. Should be able to see highlights of each week “at a glance” Let’s talk about your plans  You must meet with an advisor in Engineering Student Services (ENC 1302) in person for an appointment or walk-in session to review your weekly and semester plans by NEXT WEEK! Preparing for Success is more important than….? Continuous Learning  Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.  Key Actions      Targets learning needs Seeks learning activities Maximizes learning Applies knowledge or skill Takes risks in learning Initiative  Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.  Key Actions    Responds quickly Takes independent action Goes above and beyond Self-assessment of Initiative For the Initiative Competency:  Rate each of the Key Actions on the next slide when considering your own performance at your last job.  Discuss your rankings with your partner. Be prepared to share your results with the class. Initiative   Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Key Actions    Rating Responds quickly – takes immediate action when confronted with a problem or when made aware of a situation. Takes independent action – implements new ideas or potential solutions without prompting; does not wait for others to take action or to request action. Goes above and beyond – takes action that goes beyond job requirements in order to achieve objectives. Description 5 Much more than acceptable--Significantly above criteria required for successful performance. 4 More than acceptable--Generally exceeds criteria relative to quality and quantity of behavior required. 3 Acceptable--Meets criteria relative to quality and quantity of behavior required. 2 Less than acceptable--Generally does not meet criteria relative to quality and quantity of behavior required. 1 Much less than acceptable--Significantly below criteria required for successful performance. How do you find outside-theclassroom, real-world experiences to build on these competencies? Email From: ENG Careers Will have Information regarding:  Job openings  Internships and co-ops  Information sessions  Employer of the Week You will receive Email From: DR. GOODWIN /or ENGCareers • Emails about upcoming COMPANY VISITS to campus CALLED Information Sessions To: ENGCareers@mailman.rc.usf.edu Subject: ENGCareers Internships/fulltime positions with Lockheed Martin Lockheed Martin Date/Time: Wednesday, September 11th; 6:30-7:30 PM Location: CHE 100 Immediate career opportunities at MFC-Orlando FL Please see attached flyer Employer of the Week  The Employer of the Week provides companies with the opportunity to advertise themselves as well as meet informally with students seeking career information.  Employers reserve a table and chairs located in a visible space in the College of Engineering Hall of Flags (ENB Fishbowl). Information Sessions  Allows for Employers to hold a structured event in the College and invite students to attend the Session.  Usually these students are part of a target audience that meets the company’s criteria, often required to RSVP and bring a copy of their resume. Cooperative Education Cooperative Education (Co-op) is a USF course by Career Services. It can be part-time or full-time. Preregistration and specific qualifications are required How to apply: www.usf.edu/career-services/students/coopapplication-timeline-for-students.aspx Research Experience for Undergraduates (REUs) Steps to Receive an Engineering Undergraduate Research Fellowship: http://www2.eng.usf.edu/reu/applications.htm The first step of this process is to determine what you are interested in. • • • Visit the “Research” page where the research groups are listed The COE-REU Coordinators (see “Contact” page) in each department can assist you with this process. Once you know which groups interest you, make appointments with the professors and meet them for an interview. REMINDER: Career Fair, 9/20  REQUIRED ATTENDANCE, Wednesday, 9/20, ANY TIME BETWEEN 10 AM-3 PM  Expected Time commitment: 15-20 minutes  Observe and learn from other students   Which employers are in attendance? What are they looking for? Types of positions you may be interested in? What questions are students asking? How are they interacting with recruiters? Career Fairs are held once each semester with one day dedicated to Engineering/Tech majors REMINDER: Career Fair 9/20  Professional attire required  Suits & ties for gentlemen, dress shirts and dress slacks for women.  No shorts or flip-flops!  Suit-A-Bull in SVC 2060 Recommendations Ladies       Minimal makeup Hair neatly combed & styled away from face Button-down or dressy shirt Pants or suit, no shorter than 1 inch above knee Closed toe shoes Avoid platforms & stilettos       Gentlemen Minimal makeup Recent haircut, hair neatly combed & away from face Clean shaven or neatly trimmed facial hair Button-down shirt and conservative tie Suit or blazer and dress slacks Matching belt & dress shoes, dark socks Recommendations  Be sure shirts and suits are clean and pressed  Shower/bathe and use deodorant  Clean, neatly trimmed nails, neutral nail polish  No cologne or perfume  If possible, cover tattoos  Except for earrings, avoid body piercing jewelry http://www.forbes.com/sites/jacquelynsmit h/2013/06/20/how-to-dress-for-your-nextjob-interview/#2aab66a038ba Homework  Complete your weekly & semester planners & get in to see an advisor by next Friday!  Complete a resume based on the format provided in canvas and bring it to class next week  See the Resume PPT file for help, we will review in class next week. REMINDER: CAREER FAIR • You are required to attend for EGN 3000 • Wednesday, 9/20, ANY TIME BETWEEN 10 AM-3 PM, Expected Time commitment: 15-20 minutes in the Marshall Student Center (MSC) • Check-in will be in the lobby of the MSC • Don’t need your resume unless you plan to apply for jobs/internships! Just OBSERVE and LEARN  • Remember professional attire is required! • Suit-A-Bull – SVC 2060 – free service, you can borrow business attire as needed! Engineering Resume These guidelines are based on what engineering employers tells us they would like to see. These are recommended guidelines when applying for an engineering internship or full-time position. For this class, you are being asked to follow the example given and the guidelines. Resume Samples of the ONE/TWO acceptable format to use are on the Canvas website. No other style will be accepted. **After this class you may use any style/design that you would like. Due to the amount we have to grade we have chosen one specific format. If you know how to use MS Word well, adapting to the styles will not be a problem. Thank you for understanding! College of Engineering Objective All Bachelor of Science engineering graduates will have at least three months of professional work experience before graduation Types of Work Experience Cooperative Education - Alternating periods of work and on-campus study. Three work semesters (e.g., two semesters plus one summer). Engineering Internship - One work period of a regular semester or a semester plus a summer. Summer Employment - One work period of at least three months. Purpose of the Resume – to get an interview What do you want & what are your qualifications? What qualifications do you have for a specific position in my company? Match=interview Suggestions for Content (How does it look?) Name • name centered or to the left • larger font; 16-18 • upper case for short name; mixed case if longer • Times New Roman or Arial Nancy Student Robert E. Student KATHY STUDENT Contact information • • • • • • Use local or permanent address Center underneath name Include professional or USF e-mail address Be consistent with capitalization & spacing Font size may be smaller (8-10pt) Maintain accurate contact information 0000 Eaton Tilden Rd., Tampa, FL 33312 Phone: 847.111.2222 Email: kstudent@mail.usf.edu ROCKY B. ROAD 1111 BULL DRIVE, APT. 1114 • TAMPA, FL 336203 PHONE 111 – 2 2 2 – 3 3 3 3 • E – MAIL ROCKYB@MAIL.USF.EDU In class assignment -Take out a piece a paper and write at the top: OBJECTIVE • position desired; (i.e, co-op, summer with date) • phrases rather than complete sentences • do not use pronouns • short, concise; avoid general statements like “challenging job,” “progressive company” To obtain an internship in the field of Mechanical Engineering To obtain an internship in Chemical Engineering ROCKY B. ROAD 1111 BULL DRIVE, APT. 1114 • TAMPA, FL 336203 PHONE 111 – 2 2 2 – 3 3 3 3 • E – MAIL ROCKYB@MAIL.USF.EDU OBJECTIVE To obtain an internship in chemical engineering Do NOT use general statements like these: • My main objective, right now, is to find a steady job so I can have something to build off for the future. I can provide potential employers with an employee who isn’t afraid to back down from a challenge and who is capable of completing their job in a prompt and satisfactory manner. • Responsible student with great work ethic seeking…. • A logical problem solver. Intelligent with an ambition to workhard. Loyal and motivated. A highly experienced site evaluator, with a very strong math background. Also a strong knowledge of construction and general labor. What NOT to say • • ??? To begin my career as a Mechanical Engineer An entry-level internship to gain experience in Engineering. My goal is to seek practical experience to support my education towards a Civil and Environmental Engineering degree. I am a hard working student who is willing to go above and beyond what is required of me. Companies want no more then one line as the objective Other things you want to tell them can be left for the cover letter or the actual interview Do not use “summary” statements 1.Companies see that as fluff! 2. And taking up space on the resume that would be better spent indicating your level work experience Non-engineering majors may use it. Most likely you will be told incorrectly how to write your resume in your Communication for Engineers course or by so called “professional resume sites” Keep objective short and succinct! OBJECTIVE To obtain a civil engineering internship List Your Education from USF FIRST • use reverse chronology; (Means most RECENT FIRST) • include city & state • degree sought, major and minor(s); graduation year; GPA • may include Honors and/or Activities University of South Florida Bachelor of Science in Mechanical Engineering GPA: First Year Student Crystal Lake South High School GPA: 4.00/4.00 Tampa, FL Expected Graduation: May 2XXX Anytown, FL June xxxx If you are a First-Year Student, after this year, you will take off ALL High School information. OBJECTIVE To obtain an internship in chemical engineering EDUCATION University of South Florida Bachelor of Science in Chemical Engineering USF GPA: First Year Student Tampa, FL Expected May 2022 EXPERIENCE • use reverse chronology; most recent first • include name of company, city & state • dates of employment on right • may not include all jobs • use action verbs to describe accomplishment (see handout) • if no work experience, caption "experience" use volunteer activities Sally Green, Any City, IL Care giver/household help • Organized household collections • Repaired and painted three rooms Independent Lawn Care, Anytown, Ohio • Provided service for forty customers • Maintained finances, equipment and scheduling 5/2013-8/2014 Summers 2011, 2012 EDUCATION University of South Florida Bachelor of Science in Chemical Engineering USF GPA: First Year Student Tampa, FL Expected May 2022 EXPERIENCE WX Fitness Club Host/Intern 1. Name of Place 2. Position held 1. Location 2. Time Frame West Tampa, FL August 2016 - Present • Conducted research on current members • Brainstormed and planned Special Club events • Updated biographical information on members through email and phone interviews Mary Kay Towers City, FL Independent Consultant October 2014 - July 2015 • Sold products totaling $1000 in a single event • Advertised events through word of mouth to regularly receive 25 people at each event. Murray’s Bar and Grill Waitress •Trained new employees to handle restaurant transactions •Provided quality service to satisfy the needs of customers Towers City, FL June 2013 - August 2014 Cover Letters – only there you can use the word “ ” • Much of the “I am great” stuff i.e., hardworking, loyal, dedicated, want a progressive, caring, loving company to work for can be put in a cover letter which is not covered in this class. Leave it out of the resume. • NEVER USE “I” IN A RESUME Never use “I ” • See the Career Services website for information regarding in a Resume cover letters Transfer Students • use reverse chronology; spell out USF • include city & state • degree sought, major and minor(s); graduation year; GPA • may include Honors and/or Activities University of South Florida Bachelor of Science in Mechanical Engineering GPA: 0.00 Any College GPA: 4.583/4.00 Tampa, FL Expected Graduation: May 2XXX Leave off after your first year here. Replace Anytown, FL June xxxx with internship experience, club leadership activities, etc. Transfer students should have no HS info on resume, AND LEAVE OFF All PRIOR Colleges attended after first year here. DO NOT LIST COURSES When applying for full-time, entry-level positions • Our Engineering degrees are ABET accredited so the employer knows what classes you had to take. DO NOT LIST THOSE CLASSES REQUIRED FOR YOUR MAJOR • Even when seeking an internship, only post the highest level 3-4 classes, do not list physics, calculus, etc. – They know what classes are prerequisites! ACTIVITIES/HONORS • if list short, may combine Activities & Honors • participation in activities more important than Honors ACTIVITIES Triangle Fraternity, Assistant Steward, Recycling Chairman National Society of Collegiate Scholars Paintball Club, Tournament Member Orchestra - Principle Viola Elementary Monday Night Orchestra Brown College Chamber Ensemble HONORS Academic Recognition Scholarship Brady Corporation Scholarship National Science Merit Winner ACTIVITIES Engineers Without Borders Certified Red Cross Volunteer 2016 – present August 2014 – present SKILLS Languages: Proficient in C, MatLab, and Visual Basic Design Software: Beginning knowledge of Solidworks HONORS & AWARDS Florida Bright Futures Scholarship USF Directors Scholarship Categories such as Activities, Skills, Honors & Awards can be put in the order of your strengths or what is most important SKILLS • Do NOT write: “I am a great communicator” • instead show your communication skills in the area under “Experience” or mention it in your cover letter • Do NOT write: “I work hard” • Again, show your hard work with your GPA and work experience or write about in your cover letter. • Only skills listed should be relevant to the position you are applying for. Different Headings/Categories Different categories based on what your strengths are – Most Common Used OBJECTIVE OBJECTIVE OBJECTIVE OBJECTIVE OBJECTIVE OBJECTIVE EDUCATION EDUCATION EDUCATION EDUCATION EDUCATION EDUCATION EXPERIENCE EXPERIENCE STUDY ABROAD SHOULD BE INCLUDED IN THE SECTION EXPERIENCE UNDER EDUCATION AWARDS & ACTIVITIES EXPERIENCE OTHER EXPERIENCE LEADERSHIP SKILLS ACTIVITIES LEADERSHIP SKILLS ACTIVITIES & HONORS HONORS & AWARDS HONORS PROJECT(s) EXPERIENCE ACTIVITIES EXPERIENCE Volunteer Experience SKILLS LEADERSHIP LEADERSHIP HONORS & AWARDS SKILLS SKILLS Different categories based on what your strengths are – at this time most of you will have one of the following: OBJECTIVE OBJECTIVE OBJECTIVE EDUCATION EDUCATION EDUCATION EXPERIENCE EXPERIENCE EXPERIENCE Volunteer Experience ACTIVITIES ACTIVITIES SKILLS ACTIVITIES SKILLS References (NOT NEEDED for this CLASS assignment) • • • • • list on a separate page (include your name) ask references for permission to list them provide a copy of resume for references usually three references use correct abbreviation (Mr., Ms., or Dr.) Mr. Todd Smith Physics Teacher Lake City High School 124 Windsor Dr. Lake City, IL 60000 847.333.4000 Final checklist • present competencies/activities honestly • one page resume - ONLY • concise easy to scan with human eye • create a word document; not a template • check spelling and grammar • use standard fonts • use good quality paper & printer • maintain accurate contact information How does it look? Do you like it? STAR Activities Read and reflect on the descriptions of the seven core workplace competencies: Engineering Knowledge, General Knowledge, Analysis and Judgment, Communication, Continuous Learning, Initiative, and Teamwork. Complete the STAR for each of the competencies below. Please give a specific example for each and detail the steps you used in each situation. Continuous Learning: “Tell me about at time you had to learn something totally new.” Hint: Detail the steps you took to learn and how you applied what you learned. Situation/Task: Action: Result: Initiative: “Tell me about a situation that required you to take action to accomplish a task without being told to do so.” Hint: Explain the steps you took from beginning to end in order to accomplish the task. Situation/Task: Action: Result: Communication: “I’d like to hear about a time you and a colleague had a disagreement and how you handled it.” Hint: Explain your approach and how you worked with your colleague(s) to resolve the problem. Situation/Task: Action: Result: Becoming Interview STARs Developing Workplace Competencies Engineering 3000 Why be an interviewing STAR?  Good interviews get you the job offer! Application A good resume and cover letter Initial Interview A good interview Second Interview and/or Trip A good match Job Offer I need a volunteer from the audience! TTYP – Turn to Your Partner Which interview style elicited more useful information? Why?     Think about your response. Share your response with your partner. Come to agreement between the two of you. Be prepared to share your answers. What you saw was BBI  BBI = Behavioral-based Interviewing  Past behavior is the best predictor of future performance.  Focuses on demonstration of competencies.  Provides standard and objective assessment criteria.  Over 80% of companies interviewing for engineers at USF use BBI. BBI vs. Traditional Interviewing Traditional BBI Personal Traits Competencies Personal History Situation Accomplishments Action Interviewer Confirmation Validation A reminder: USF Competencies Engineering Knowledge General Knowledge Continuous Learning Quality Orientation Initiative Innovation Teamwork Cultural Adaptability Analysis & Judgment Professional Impact Planning Customer Focus Communication Safety Awareness Integrity STARs and BBI  Career specialists suggest applicants answer BBI-type questions using a STAR:    Situation or Task Action Result  You should go into interviews with your “A” game, confident and well-prepared.  STARs help you prepare for BBI interviewing. An Example STAR  The Question:   “Tell about a time when you showed initiative.” Situation or Task  "I was a member of the student organization, XYZ. We planned to have a float for EXPO. Our president stopped attending meetings or communicating with the other officers. Attendance dropped and nothing happened at meetings. Our organization had been on campus for a long time and had a great reputation.” An Example STAR  Action   "Although I was not an elected leader, I asked two officers to meet me at the union to talk about the float.“ Result  "At the meeting, I mentioned that XYZ had a great reputation and my Dad talked about XYZ when he was a student. The vice president agreed to meet with the president to clarify his role. We learned the president was having problems and was relieved that the vice president was willing to assume leadership. The three of us looked at the requirements in the by-laws and took the necessary steps to change the leadership to the vice president. I contacted the members who stopped attending. We got a late start, but we pulled together and had the float in the parade." Initiative Competency  Definition  Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Key Action Takes independent action Goes above and beyond. Responds quickly. In the STAR?   ?* * Interviewer may ask a follow-up question. TTYP – Turn to Your Partner Question 1: Describe a situation where others you were working with on a project disagreed with your ideas. What did you do? (Teamwork) Question 2: Tell about a time when you had too many things to do and you were required to prioritize your tasks. (Planning)  Each of you take a question.  Think about your response – jot down some notes in the form of a STAR.  Share your STAR with your partner.  Be prepared to share your STARs. Create a Library of STARs  You should have at least one STAR for each of the 15 competencies.   Focus on the Key Actions. This collection of STARs is a useful library.   It should change over time. Use it for preparing for interviews. On Your Own  Create a STAR for three of the seven “core” competencies:    Engineering Knowledge, General Knowledge, Analysis and Judgment, Communication, Continuous Learning, Initiative, and Teamwork. Focus on the Key Actions. Use these headings for each STAR:    - Situation/Task - Action - Result(s)
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