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We Can, but Dare We? Requirements 1. Research, compose, and type a scholarly paper based on the scenario described below, and choose a conclusion scenario to discuss within the body of your paper. Reflect on lessons learned in this class about technology, privacy concerns, and legal and ethical issues and addressed each of these concepts in the paper, reflecting on the use of smartphones and social media in healthcare. Consider the consequences of such a scenario. Do not limit your review of the literature to the nursing discipline only because other health professionals are using the technology, and you may need to apply critical thinking skills to its applications in this scenario. 2. Use Microsoft Word and APA formatting. 3. . The length of the paper should be four to five pages, excluding the title page and the reference page. Limit the references to a few key sources (minimum of three required). 4. The paper will contain an introduction that catches the attention of the reader, states the purpose of the paper, and provides a narrative outline of what will follow (i.e., the assignment criteria). 5. . In the body of the paper, discuss the scenario in relation to HIPAA, legal, and other regulatory requirements that apply to the scenario and the ending you chose. Demonstrate support from sources of evidence (references) included as in‐ text citations. 6. Choose and identify one of the four possible endings provided for the scenario, and construct your paper based on its implications to the scenario. Make recommendations about what should have been done and what could be done to correct or mitigate the problems caused by the scenario and the ending you chose. Demonstrate support from sources of evidence (references) included as in‐ text citations. 7. Present the advantages and disadvantages of using smartphones and social media in healthcare and describe professional and ethical principles to the appropriate use of this technology, based on facts from supporting sources of evidence, which must be included as in‐ text citations. 8. The paper’s conclusion should summarize what you learned and make reflections about them to your practice. Preparing for the Assignment BACKGROUND Healthcare is readily embracing any technology to improve patient outcomes, streamline operations, and lower costs, but we must also consider the impact of such technology on privacy and patient care. This technology includes the use of social media applications, such as Facebook, Instagram, Myspace, Twitter, and LinkedIn on smartphones. In healthcare today, smartphones are widely used for communication, efficiency, and care. Obviously, a variety of issues (ethical, professional, and legal) from both the personal and hospital perspectives must be considered. SCENARIO You are a nurse in the emergency room, working the Friday 7 p.m. to 7 a.m. shift, and your evening has been filled with the usual mix of drunken belligerent teens, wailing babies, chronic obstructive pulmonary disease (COPD) exacerbations, falls, fractures, and the routine, regular congestive heart failure (CHF) patients. Your best friend is texting you from the concert that you had to miss tonight because you were scheduled to work, and you respond to her between care of patients, jealous that she is there and you are not. “What a jerk to torture me like this!” you think to yourself. It is now 2 a.m., and the medics radio once again, notifying you of an incoming motor vehicle accident victim, ETA of 5 minutes. You sigh and opt to use the restroom, rather than getting that much‐ needed cup of coffee, and prepare a room for your next patient. The medics roll in and begin to fill you in. The patient is a 28‐ year‐ old male, a passenger on a bus that was involved in a crash, leaving the vehicle overturned after rolling over an embankment. There were several fatalities among the bus passengers, and “this victim has remained unconscious, though his vitals are currently” . . . and as you start to focus on the patient, you take a second look. Can it be? It is! The lead singer, Jerod, from the band “Blue Lizards,” who you have adored since you first heard his voice! The band had just left the concert that you had missed last evening when the accident occurred. You quickly text your best friend . . . “Can you believe?” and she responds with “Yeah, right. PROVE IT.” So you quickly snap a picture with your smartphone, when alone with the patient, and send it to her. Can’t hurt, right? Celebrities are “public property,” and that’s a part of their life, right? Just for good measure, you snap a few more pictures of the unconscious singer in various stages of undress and then a shot of his home address, phone number, and demographic information from his electronic health record. You sit your phone down on the bedside table for a minute as you continue your assessment of the patient. At 7:00 a.m., you drag your tired body home and straight to bed after a long but eventful night. What happens next? Choose an ending to the scenario, and construct your paper based on those reflections: 1. You are the following nurse on the day shift and discover the night nurse’s phone on the bedside table. While trying to figure out to whom it belongs, you open the phone and see the photographs taken the night before. Holy moly! What a find, and nobody could trace you to the photos. 2. You receive a call from the gossip paper the Gossip Gazette, offering you $20,000 for the photos you have taken (courtesy of your best friend). Your identity would never be revealed, and you desperately need a new car and are behind on some bills. 3. You go on Facebook, on your day off, and talk about the night you had at work and how you didn’t really feel as bad having to miss the concert, because you actually got to meet Jerod in person and even “Got his number!” You then post a picture of Jerod on Facebook and Instagram, figuring that most of your contacts would never recognize him anyway. It’s your day off and your personal time, so no harm, no foul, right? 4. You receive a message the next morning from a peer at work that there is a big investigation being conducted at work due to a HIPAA violation and that it involved a celebrity who had been admitted to the hospital. The word is that legal action is being taken against the hospital due to some photos that were sold to the Gossip Gazette. Knowing that the photo you sent is safe with your best friend, you reach for your smartphone, but it is nowhere to be found.
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Running Head: USE OF SMARTPHONES AND SOCIAL MEDIA IN HEALTH CARE

Use of Smartphones and Social Media in Health Care
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USE OF SMARTPHONES AND SOCIAL MEDIA IN HEALTH CARE

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Use of Smartphones and Social Media in Health Care
Introduction
Technology has provided different sectors of the economy with alternatives for
efficiently executing their activities. Industrial, agricultural, service and the manufacturing
sectors have all embraced holistic use of technology. This is evident from the number of
operations that have been up-scaled through technology adoption. Adoption of technology in
these sectors is not only limited to product development but also covers reporting and
consumer satisfaction. Of the recent past the healthcare system has also embraced technology
in execution of its activities. Technology used in healthcare improves efficiency and timing
of operations, reduction of operational costs and increasing positive patient outcomes
(Shekelle et al., 2006).
Despite the aforementioned advantages that are associated with inclusion of
technology in the healthcare system, it is worth noting that technology adoption has both its
merits and demerits in any sector. This paper seeks to detail on the effect of usage of social
media and smartphones on healthcare. Social media is a broad component of technology
access and for this paper it will be used to refer to applications such as Facebook, Myspace,
Instagram, LinkedIn and Twitter (Lester et al., 2006).
Globally, smartphones have changed operations in the healthcare system.
Communication, sending updates, accessing patient results, scheduling and confirming
appointments are just some of the few healthcare services that can be accessed using a
smartphone. It is also worth mentioning the injustices that technology (smartphones and
social media apps) have contributed to the healthcare sector. These injustices include; court
battles due to information breach, brutality from cyber-attacks, employee breach of patients
privacy and vice versa and technological fraud in payments. Hence, given this multifaceted
scenario that may result due to adoption of technology in the healthcare sector, a variety of

USE OF SMARTPHONES AND SOCIAL MEDIA IN HEALTH CARE

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issues need to be considered in application of technology in this system. Issues such as;
breach of Health Insurance Portability and Accountability Act (HIPAA), privacy concerns
and legal and ethical considerations (Anderson, 2007).
From the scenario provided to be used in this paper a number of ethical data
management procedures are breached by the nurse on duty. For instance; HIPAA is breached
by the nurse. HIPAA refers to a healthcare sector provision for security and safeguarding
patients’ medical information. Precisely provision number two of this act is violated. This
provision is titled administrative simplification whereby national standards for carrying out
electronic transactions are profiled in this section. It is the role of the healthcare facility to
ensure that its employees conform to this provision for any patient who visits the hospital.
From the scenario it is evident that the nurse breaches this act by using the information on a
patient’s record to confirm to his friend that actually the patient is a celebrity.
According to the scenario description there is also breach of patient private concerns.
This is in the view that maybe the patient wouldn’t want the information that was share...

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