College of Administrative and Financial Sciences  ECOM101 – E-commerce  E-commerce Project (Part A) Second Semester 2021-2022 Submission: Thursday 21 Jul. 2022 = 15 Marks Requirement: In this project, you are required to evaluate one of the websites below based on what you learn  from this course and your perspective. The evaluation will cover the different aspects of  ECommerce such as business idea, website design, marketing, security … etc.  You will need to analyze the business and provide suggestions to improve the current business  situation.  Current e-commerce businesses:  1. https://www.jarir.com/  The following questions require critical thinking to be answered successfully. The answers to  these questions will drive the ways of improvement of the current e-commerce business.  1. Know the business 7 marks  ? What is the business? (your choice)  ? What is the idea? (the visioning process)  • Introduce the e-commerce business you have chosen.  o Provide an overview of the business idea  • Product and type of services.  o What are the different types of products? Explain  o What kinds of services does the online store provide? [ customer service,  exchange and return, delivery, and payment options] Explain  • Business statement.  • Business vision.  • Business objective. ? Where is the money?  o What is the company’s business model?  o What is the revenue model? Give a general idea of how the business generates  revenues  ? Who and where is the target audience? Explain demographics, lifestyle, consumption  patterns, etc.  ? Characterize the marketplace.  o Size, growth, demographics, structure, competition  o Research the market and give an idea about each point  ? Describe the content of the business website  ? Conduct a SWOT analysis for the business (Explain each point)  o At least three points for each.  ? Develop an e-commerce presence map.  o (For example: website, email … etc.)  o What activities does the company use these platforms for?  (E.g., marketing, customer  service, news…etc.)  2. Explain the design of the system 4 marks  ? Explain in detail the design of the system (business objectives, system functionality,  information provided)  Business Objective System Functionality Information provided  Ex: Display goods Digital Catalog Dynamic text and graphics catalog  • What can be improved or added into the system design?  3. Explain the current business e-commerce features 2 mark  ? What are the current website features?  ? What types of these features can be annoying to customers? Provide pictures. • What can you do to improve the current features on the website?  4. Explain the business e-commerce process 2 marks  Explain in detail all the steps from the time user enters the website until the final user  buys a product.  • What can be improved in the process?