Description
The last two functions of management are leading and controlling. These functions are important because leading is where you set goals, initiate action, communicate and motivate employees to a higher level of productivity, and controlling is where you evaluate the results, check for errors, and/or make corrective actions.
Continue adding to your previous parts of the project per your template and write an essay of at least 300 words. In your essay, include two (2) new scholarly resources not previously used and address the following:
- Describe how your leadership style will be instrumental in launching your new idea. (This is important to show how your leadership is instrumental in the success of this idea to your boss and senior leadership. They need the confidence in you to execute this idea and ensure throughout the implementation process there are control measures and processes for feedback).
- Explain the control points of your new idea:
- Explain how the company will evaluate the product or service?
- Describe how the company will receive feedback about the product or service?
- Define how the company will address either a poor product or service?
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Explanation & Answer
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Controlling and Leading
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Controlling and Leading
Autocratic leadership is the leadership style that will be most reliable in launching a new
idea. Autocratic leadership refers to a style where the leader has significant control over all the
decisions relating to a particular project. Such leaders dictate procedures and policies, set goals,
and allow low participation levels from the project members. The autocratic leadership will suit
this idea because the project's head will have reliable information about the prevailing market
conditions. Consequently, there will be minimal need for guidance from junior project members
(Almheiri et al., 2022). This leadership style will also enhance communication between the
leaders and the juniors through vertical communications for sending instructions and receiving
feedback.
The company will use the voice of the customer (VoC) technology to guide its processes
and activities on service evaluation, feedback management, and quality control. This argument
applies in this case because modern technological advancements help businesses evaluate the
market trends and reliability of their services by looking at such factors as customer satisfaction,
advocacy, a...