MGT 403 SEU Why Are Communities of Practice Important Discussion Questions

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MGT 403

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‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University College of Administrative and Financial Sciences Assignment 2 MGT403 (1st Term 2022-2023) Deadline:12/11/2022 @ 23:59 (To be posted/released to students on BB in the beginning of Week 8) Course Name: Knowledge Management Course Code: MGT-403 Student’s Name: Semester: 1st CRN: Student’s ID Number: Academic Year: 1443/1444 H, 1st Term For Instructor’s Use only Instructor’s Name: Students’ Grade: /15 Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • • This assignment is an individual assignment. Due date for Assignment 2 is by the end of Week 11 (12/11/2022) • The Assignment must be submitted only in WORD format via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). Submissions without this cover page will NOT be accepted. ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University College of Administrative and Financial Sciences ASSIGNMENT-2 Knowledge Management (MGT-403) First Semester (2022-2023) Course Learning Outcomes-Covered Identify and analyse role of communities of practice in knowledge management and the challenges and issues pertaining to community of practice. Demonstrate effective knowledge management skills to utilize knowledge management tools for the benefits of the organization. Demonstrate ability to work with others effectively as a team member in knowledge management projects, related to case studies. The focus of this assignment is to evaluate the understanding level of students related to communities of Practice, learning organization, and various Knowledge management tools for the benefits of the organization. Assignment Questions Part 1. Answer in 500-600 Words. ( 7 Marks) A. Describe the concept of Communities of Practice. Why are “Communities of practice” Important? (2 Marks) B. How can organizations cultivate communities of practice? How can these communities of practice contribute towards the knowledge needs of the organization? (2 Marks) C. Provide a detailed description of major roles and responsibilities in a community of practice. (3 Marks) Part 2. Read Chapter 9 and 10 from the book and answer the following questions. Answer in 500-600 Words. (6 Marks) A. What are the major steps involved in developing a KM strategy? What sorts of information is needed to recommend a KM strategy to an organization? List the major categories of stakeholders who should be involved in the strategy formulation process. (2.5 Marks) B. Why is it important to conduct an audit before eliciting stakeholder objectives? (1 Mark). Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ College of Administrative and Financial Sciences C. Compare and contrast the three KM metrics of benchmarking, Balanced Scorecard, and house of quality. What are their major advantages and major drawbacks in monitoring progress toward strategic KM and business goals? (2.5 Marks). References:(2 Marks). 0 Mark for No references, Less than 5 References (1 Mark) More than 5 references 2 Marks. Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ College of Administrative and Financial Sciences Answer:
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Communities of Practice

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Communities of Practice
Communities of practice involve grouping people who share common interests, concerns
or sets of problems and who work together to solve the problems and achieve a common goal. It
involves gaining collective inquiry and reflection among the group, which focuses on building
collective knowledge and shared identity. According to Pyrko, Dörfler, & Eden, (2019), the main
concept is the domain, which is the shared interests and commitments that distinguish the group
from others and create a common ground where members can actively participate, be guided in
their learning process, and give their actions meaning. Through collective learning and joint
activities, the concept of community is born, which fosters interactions and sharing of ideas. The
last concept is the practice that the community develops from, in which members gain
knowledge through their shared interests and also create a repertoire of resources that they
incorporate into their practices.
It’s important to have communities of practice in organizations as it connects people and
employees from different ethnic backgrounds and skills where they can share ideas and
information, which helps in solving organizational problems and driving employees towards a
common goal. Gijbels, Endedijk, & Hirschler, (2021) argue how communities of practice
stimulate learning as new and existing knowledge is shared among members, which helps
improve their practices as collaborative processes are improved, enabling flows of ideas and
collective decision-making that helps members solve the problems they face.
Organizations can cultivate communities of practice within their business entity by
designing the practices through pre-existing personal networks. Setting up goals that align with
the community’s goals and perspectives enables it to open dialogues involving inside
perspectives where a team understands the domains and issues at heart, and It enables sharing of

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knowledge of members’ output requirements, which enables the team to come up with criteria
for achieving the outputs (de Carvalho-Filho, M. A., Tio, R. A., & Steinert, 2020). Inviting
different levels of participation also expands the group’s diversity and increases the dynamic of
ideas, enabling a wider pool of knowledge and practices to be adopted. The organization can also
focus on value creation as it enables the community’s continuity, expands its relationship status,
and participates in collective events and activities that increase the value of the community. They
can finally create a rhythm in the community through strong relationship bonds and aligned goals
that bring the community together.
Communities of practice have different roles and responsibilities, which include
community leaders, community sponsors and managers, technical experts, communicatio...

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