Case Study 2: Starbucks
This case study is focused on the potential disruption of supply chains created by product recalls.
Wall Street Journal: "Starbucks CEO Howard Schultz Maps Out Rebound for Coffee Chain,"
Link: https://www.wsj.com/articles/starbucks-set-to-detail-store-investments-new-cafeequipment-11663061402?mod=Searchresults_pos11&page=1
Wall Street Journal: "Starbucks-Branded Espresso Drink Recalled for Possible Metal
Contamination," Link: https://www.wsj.com/articles/starbucks-branded-espresso-drink-recalledfor-possible-metal-contamination-11663177919?mod=Searchresults_pos1&page=1
Wall Street Journal: "Starbucks to spend $450 million next year to revamp stores, speed up
service," Link: https://www.marketwatch.com/story/starbucks-to-spend-450-million-next-yearto-revamp-stores-speed-up-service01663101467?cx_testId=3&cx_testVariant=cx_2&cx_artPos=6&mod=WTRN#cxrecs_s
Starbucks Supplier Guidance: Link: https://www.starbucks.com/business/suppliers/
------------------------------------------------------------------------------------------------------------Please address the following topics for Starbucks:
• Explain how supplier selection and evaluation can be used to improve the supplier base
for new items in the future.
•
Discuss how product recalls could jeopardize or improve sales at Starbucks in the future.
•
Design a supplier development strategy for new international suppliers of products for
Starbucks.
•
Discuss the benefits and barriers of worldwide sourcing for Starbucks.
1
Case Study 2: Starbucks
Case Study Report:
Case study reports should be a minimum of 10 pages in length and will be due October 26th at
11:59 p.m. Central Time. There is no maximum limit on the number of pages that can be
included in this report.
• The title page, abstract, and reference list pages can be counted toward this assignment's
minimum page requirement.
The report should be developed in APA format. A summary APA style guide will be included
with the assignment.
• The American Psychological Association (APA) guidelines can be found at the following
link: http://owl.english.purdue.edu/owl/resource/560/01/.
•
Each assignment should be double-spaced with one-inch margins using a Times New
Roman 12-point font. A title page, abstract, appropriate citations of referenced materials,
running headers, and page numbers are required for this assignment.
Please upload your report in the appropriate "Assignment" folder in Canvas as a Microsoft Word
file. Label your report as follows:
Your Last Name_Your First Name_Title
(Example: Schulz Steven Starbucks)
Administrative Requirements:
• Late assignments will not be accepted after the due date.
• The 11:59 p.m. Central Time deadline means that your files will need to be fully
uploaded by that time. If your file is not finished uploading by 11:59, your assignment
will be recorded as late by Canvas, and you will not receive credit for this report.
• There will be a 10-point penalty for submitting an assignment that is not a Microsoft
Word document.
• There will be a 10-point penalty for not using recommended names for your files
uploaded to Canvas.
• Turn-It-In will be used to screen all assignments for originality.
Research Support:
All case studies in this course require research to support your work. If you need assistance using
the resources available through Criss Library, please see the Library Resources link in Canvas
(Please see the column of choices on the left side of the page in Canvas.).
2
Case Study 2: Starbucks
Rubric
Points
>A title page, abstract, appropriate citations of referenced
materials, running headers, and page numbers are required for
this assignment.
Organization of the report
(APA format)
5
>Please use subtitles, paragraphs, summary tables, graphs, and
illustrations to enhance the readability of your report.
>Please proofread your document to correct spelling and
grammatical errors.
>Describe the benefits of preferred and certified suppliers.
Explain how supplier
selection and evaluation
can be used to improve the
supplier base for new items
in the future.
20
Discuss how product recalls
could jeopardize or
improve sales at Starbucks
in the future.
25
Design a supplier
development strategy for
new international suppliers
of products for Starbucks.
20
Discuss the benefits and
barriers of worldwide
sourcing for Starbucks.
>Develop a weighted supplier evaluation scorecard for suppliers
of Starbucks (See Exhibit 7.7).
>Please use terms and concepts from the assigned reading
materials for this course.
>Provide a recommendation about contingency management
plans that could be developed for Starbucks (Exhibit 9.2).
>Please use terms and concepts from the assigned reading
materials for this course.
>Create a plan for developing new suppliers from other regions
of the world (See Exhibit 9.8).
>Identify general categories of supply chain risks that should be
addressed with new suppliers. Why are these important for
Starbucks?
>Please use terms and concepts from the assigned reading
materials for this course.
>Discuss how global sourcing can be cost-effective and
responsive to supply chain disruptions created by natural
disasters, pandemics, or market changes.
20
>Develop a process to support global sourcing for Starbucks.
>Please use terms and concepts from the assigned reading
materials for this course.
>Please use at least ten articles or sources of information to
support your recommendations.
References
10
Total
>The textbook and articles included with this assignment should
be used as references and count toward the minimum number of
articles or sources of information required.
100
3
10/23/2022
Case Study 2
Case Study 2
Start Assignment
Due Wednesday by 11:59pm
Available after Sep 22 at 12am
Points 100
Submitting a file upload
Guidelines for assignment: Case Study 2 Starbucks.pdf
(https://unomaha.instructure.com/courses/62590/files/7134066/download?download_frd=1)
FA22 Starbucks
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Case Study 2
Criteria
Ratings
Pts
Organization
of the report
(APA format)
5 to >0.0 pts
>A title page, abstract, appropriate citations of referenced materials,
running headers, and page numbers are required for this assignment.
>Please use subtitles, paragraphs, summary tables, graphs, and
illustrations to enhance the readability of your report. >Please proofread
your document to correct spelling and grammatical errors.
0 pts
No
Marks
Explain how
supplier
selection and
evaluation can
be used to
improve the
supplier base
for new items
in the future.
20 to >0.0 pts
>Describe the benefits of preferred and certified suppliers. >Develop a
weighted supplier evaluation scorecard for suppliers of Starbucks (See
Exhibit 7.7). >Please use terms and concepts from the assigned reading
materials for this course.
0 pts
No
Marks
Discuss how
product recalls
could
jeopardize or
improve sales
at Starbucks in
the future.
25 to >0.0 pts
>Provide a recommendation about contingency management plans that
could be developed for Starbucks (Exhibit 9.2). >Please use terms and
concepts from the assigned reading materials for this course.
0 pts
No
Marks
Design a
supplier
development
strategy for
new
international
suppliers of
products for
Starbucks.
20 to >0.0 pts
>Create a plan for developing new suppliers from other regions of the
world (See Exhibit 9.8). >Identify general categories of supply chain risks
that should be addressed with new suppliers. Why are these important for
Starbucks? >Please use terms and concepts from the assigned reading
materials for this course.
0 pts
No
Marks
Discuss the
benefits and
barriers of
worldwide
sourcing for
Starbucks.
20 to >0.0 pts
>Discuss how global sourcing can be cost-effective and responsive to
supply chain disruptions created by natural disasters, pandemics, or
market changes. >Develop a process to support global sourcing for
Starbucks. >Please use terms and concepts from the assigned reading
materials for this course.
0 pts
No
Marks
https://unomaha.instructure.com/courses/62590/assignments/839061
5 pts
20 pts
25 pts
20 pts
20 pts
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10/23/2022
Case Study 2
Criteria
References
Administrative
Requirements:
Ratings
10 to >0.0 pts
>Please use at least ten articles or sources of information to support your
recommendations. >The textbook and articles included with this
assignment should be used as references and count toward the minimum
number of articles or sources of information required.
0 pts
No
Marks
Pts
0 pts
No
Marks
0 pts
• Late assignments will not be accepted after the due date. • The 11:59
p.m. Central Time deadline means that your files will need to be fully
uploaded by that time. If your file is not finished uploading by 11:59, your
assignment will be recorded as late by Canvas, and you will not receive
credit for this report. • There will be a 10-point penalty for submitting an
assignment that is not a Microsoft Word document. • There will be a 10point penalty for not using recommended names for your files uploaded
to Canvas. • Turn-It-In will be used to screen all assignments for
originality.
10 pts
0 pts
Total Points: 100
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