MGT 403 SEU Knowledge Management Business Discussion

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MGT 403

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‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University College of Administrative and Financial Sciences Assignment 2 MGT403 (1st Term 2022-2023) Deadline:12/11/2022 @ 23:59 (To be posted/released to students on BB in the beginning of Week 8) Course Name: Knowledge Management Course Code: MGT-403 Student’s Name: Semester: 1st CRN: Student’s ID Number: Academic Year: 1443/1444 H, 1st Term For Instructor’s Use only Instructor’s Name: Students’ Grade: /15 Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • • This assignment is an individual assignment. Due date for Assignment 2 is by the end of Week 11 (12/11/2022) • The Assignment must be submitted only in WORD format via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). Submissions without this cover page will NOT be accepted. ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University College of Administrative and Financial Sciences ASSIGNMENT-2 Knowledge Management (MGT-403) First Semester (2022-2023) Course Learning Outcomes-Covered Identify and analyse role of communities of practice in knowledge management and the challenges and issues pertaining to community of practice. Demonstrate effective knowledge management skills to utilize knowledge management tools for the benefits of the organization. Demonstrate ability to work with others effectively as a team member in knowledge management projects, related to case studies. The focus of this assignment is to evaluate the understanding level of students related to communities of Practice, learning organization, and various Knowledge management tools for the benefits of the organization. Assignment Questions Part 1. Answer in 500-600 Words. ( 7 Marks) A. Describe the concept of Communities of Practice. Why are “Communities of practice” Important? (2 Marks) B. How can organizations cultivate communities of practice? How can these communities of practice contribute towards the knowledge needs of the organization? (2 Marks) C. Provide a detailed description of major roles and responsibilities in a community of practice. (3 Marks) Part 2. Read Chapter 9 and 10 from the book and answer the following questions. Answer in 500-600 Words. (6 Marks) A. What are the major steps involved in developing a KM strategy? What sorts of information is needed to recommend a KM strategy to an organization? List the major categories of stakeholders who should be involved in the strategy formulation process. (2.5 Marks) B. Why is it important to conduct an audit before eliciting stakeholder objectives? (1 Mark). Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ College of Administrative and Financial Sciences C. Compare and contrast the three KM metrics of benchmarking, Balanced Scorecard, and house of quality. What are their major advantages and major drawbacks in monitoring progress toward strategic KM and business goals? (2.5 Marks). References:(2 Marks). 0 Mark for No references, Less than 5 References (1 Mark) More than 5 references 2 Marks. Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ College of Administrative and Financial Sciences Answer:
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Running Head: Knowledge Management: Communities of practice

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Q1
A community of practice (CoP) is a collection of people who have a company strongly believes in, a
collection of difficulties, or expertise in a topic, and gather together to achieve both personal and
collective objectives. Communities of practice frequently try to share industry standards and develop
new knowledge to enhance a professional practice topic. The way people communicate is a crucial
aspect of this. To connect, network, and perform community programs, many organizations of interest
rely on eye gatherings and also internet collaboration venues. Communities of practice are currently
being utilized in industry, administration, academia, and other entities to better knowledge
administration and link individuals. Communities of practice are being used in industry, administration,
academia, and other sectors to better knowledge management and link individuals. The majority's
design will vary depending on the aim and demands of the participants.
Professional networking, strong connections, collective understanding, and similar skills are all hallmarks
of a healthy CoP culture. CoPs, when paired with voluntary involvement, give chances for knowledge
workers to feel independence, competence, and significance outside their everyday activities on an
Agile Release Train. CoPs allow practitioners to share skills and expertise with colleagues from
throughout the company. This open membership provides accessibility to a wide spectrum of knowledge
to assist with technical issues, fuel continual progress, and enable more substantial improvements to
the Company's bigger aims. As a consequence, firms gain from faster problem resolution, higher quality,
collaboration across many disciplines, and greater top-talent recruitment.
The significance of a community of practice
Creating a member support network
People are the foundation of any organization. Individuals usually desire to connect with others to find
support - this is true both within and outside of employment. This is why economies of conduct and
small groups often arise without the organization's assistance.
Speeding up proficient advancement across the association
Associations, again and again, think about proficient advancement as a singular action and advance it
with individual preparation financial plans or solo learning targets. While it's helpful to contemplate
proficient improvement for people, it's likewise important to ponder the expert improvement of a
gathering and the hierarchical capacity it might bring.
Sharing information and building better practice
At the point when a community begins to meet, individuals will begin to share stories and difficulties.
This is an incredible spot for them to begin building trust, which is critical for a local area of training to
flourishing. Sharing stories has various benefits for individuals and the association. It will decrease
duplication of endeavors inside the association as individuals will find the comparative things they are
dealing with. It will further develop critical thinking as a more extensive scope of individuals will be
attempting to tackle each issue. It will prompt better working practices for the association.

Knowledge Management: Communities of practice

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Employing and fabricating ability
If you have laid out a community of practice, it brings new abilities into an association. At the point
when a community of practice training is framed of individuals who share a specific job, it can help the
association by being liable for recruiting staff for that job and growing new workers once they show up.
Having a community of practice for the training setup is alluring to possible recruits. Realizing that you
are joining an instant encouraging group of people is an extra reward in a new position.
B.
Considering communities of practice are continuous, developing them entails more guiding their
progress than starting from zero. Design components should act as catalysts for the natural growth of a
community. Societies typically grow out of pre-existing networking activities. Communities' dynamic
character is critical to their evolution. As the community expands, current recruits introduce new
passions and may shift the group's focus to other areas.
Start a conversation between within and outside viewpoints.
To drive the understanding of what the organization is about, good social design necessitates an
insider's viewpoint. We understand a team has output needs in beforehand and may build to meet
those objectives when constructing teams.
Effective community planning, on the other hand, is based on the combined expertise of key
stakeholders. Invite various degrees of engagement.
A good community architecture encourages a wide range of engagement.
A coordinator arranges events and links the public in vibrant societies, if intentionally or accidentally.
Create public and private communal areas.
Multifunctional communities, like local neighborhoods, are rich in linkages that occur both in public
spaces of the congregation, Web site—and in private establishments socializing key stakeholders. Most
communities hold public gatherings where individuals of the society gather either in person or virtually
to trade insights, solve issues, or look into new tools, and approaches.
Focus on value
Networks flourish since they convey worth to the association, to the groups on which local area
individuals serve, and to the local area individuals themselves. Esteem is vital to local area life since
support in many networks is willful.
Consolidate commonality
Fruitful people groups offer the natural solaces of an old neighborhood, however, they likewise have an
adequate number of intriguing and fluctuating occasions to keep novel thoughts and new individuals
cycling into the local area. As people groups mature, they frequently subside into an example of

Knowledge Management: Communities of practice

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ordinary gatherings, video chats, projects, Site use, and other continuous exercises. The commonality of
these occasions makes a solace level that welcomes open conversations.
Make a cadence for the community.
The dynamic people group of training likewise has a musicality. At the core of a local area is a snare of
persevering through connections among individuals, however, the beat of their collaborations is
enormously impacted by the musicality of local area occasions. Customary gatherings, video chats, Site
action, and casual snacks recurring patterns alongside the heartbeat of the local area. At the point when
that beat major areas of strength for is musical, the local area has a feeling of development and energy.
Communities of practice are an important component of a Knowledge Management System.
Communities of Practice are social communities of individuals inside an enterprise that share their
expertise to assist each other function better. For example, a Community of Practi...

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