Conducting Surveys

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Question Description

Throughout this course, many opportunities are available to post an initial response to a Discussion topic as well as to respond to your classmate’s responses. After you have completed the Reading, and without reviewing your classmate's responses, post your initial response to the following Discussion. Your post should be at least 300-350 words in length and should extend the discussion of the group supported by your course materials and/or other appropriate resources. After you have submitted your initial post, review some of your classmate’s posts and post at least two substantial responses to peers. Refer to the Discussion Board Rubric in Course Resources for specific grading requirements.

Surveys can be a useful way to get a lot of information from a lot of people quickly. They can be administered by phone, mail, in person, or on the internet. Researchers can choose to use open ended questions or questions with forced choices, such as with the Likert scale. Researchers want to design surveys to maximize response rate and accuracy of responses. As an example, if a researcher wants to create a survey of cyber-bullying, s/he might want to administer this online as those who are experiencing cyber-bullying are already spending time online. If s/he wants to target adolescents, s/he will want to word his or her survey in a way that it is easily understood by adolescents. If s/he thinks adolescents might not want to spend a lot of time on the survey, s/he might choose to use forced-choice responses instead of open ended questions. This will also reduce the time that s/he spends coding and interpreting open ended responses. S/he might anticipate that some adolescents do not take the survey seriously and that some data might not be accurate.

  1. Choose a topic of interest that you would want to research through a survey design. Define a research question for this topic.
  2. Create a sample survey of five items to research this topic.
  3. Discuss who you will administer this survey to (what type of sampling will you use) and why.
  4. Discuss how you think respondents will respond to your survey and how responses can be scored and interpreted. Passer, M. W. (2013). Research Methods. Macmillan Higher Education & Ethics

Tutor Answer

Moorephd
School: New York University

Hello, here is your full correct answer. Thank you

Running head: CONDUCTING SURVEY

1

Name
Professor’s Name
Class
Due Date

CONDUCTING SURVEY

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Research Topic: How big companies can win customer loyalty and satisfaction
Research Questions:
1. What is customer loyalty and satisfaction why is it an issue among big companies?
2. Which techniques have the companies employed to attain customer loyalty and
satisfaction
3. What is the necessary background information?
a. Brief account of customer loyalty and satisfaction among bi...

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