Business Task - Do an outline

Jan 27th, 2014
Business & Finance
Price: $30 USD

Question description

please do an outline draft from each assignment and send to me by Tuesday night please. Please see below an 1 from other student, it  should look similar to this.




for a Presentation/Informative Speech


Prepare for the
audience.  It is mixed with boys and
girls from a junior class; the students vary in age, around 16 to 17 years old.
I have chosen to speak to at a local
high school in a class where the students are studying communication. It is my goal to express the importance of
speaking and how it reflects effective listening skills and how to be heard, and
how listen to what they are hearing.


My audience
knows about today’s technology including cell phones, and relating to life
through music with emotions. Nevertheless, are they hearing what is being
taught, which starts off with knowing how to be an effective listener, and that
it can be learned.


Effective Learning Skills


I. Introduction- Hello everyone!
My name is Brenda Hill. How are we today?  Are we ready to learn how to listen more
effectively?  Good! Turn off all cells phones and let us


      A. Opener: “I am sorry can you repeat
that; I did not hear you”.  Have you ever
found yourself in a conversation like this where you cannot seem to grab the
receivers attention?  Many people today
are lacking the skills, and etiquette, in order to listen and perceive what is
being said.  Listening begins the minute
a child is born.  They cannot speak;
therefore, body language becomes a big part in the beginning of communication
for a child.  Stop, cover your ears and
look around.  If you cannot hear, then
how would you learn to listen?  Think of
how a baby first learns to communicate. 
They see what the parents do, such as facial expressions. 


      B. Thesis Statement: Therefore, in
our society today, as we live in the fast lane, there are many barriers of
communication, which is making it harder to reach the goals of communicating
efficiently, due to the lack of effective listening


II. Barriers


    Barriers are
interruptions that stop us from listening to what is being said.  In today’s society, people are always in a
hurry, never slowing down to listening to what is actually being said, the main
points.  Barriers are also not being
prepared to listen.  Whispering to your
classmate, texting on that cell phone, or sleeping while you should be, sitting
up and communicating by eye contact, which does not include having your eyes
closed.  The best way to break the
barriers of communication is to get rid of barriers and show etiquette in


III. Consequences of hearing instead of


  A. Listening is a complex activity that
requires a brain to categorize and organize stimuli or sounds (Board,
2012).  Many times people are hearing
sounds, but do not understand what they are hearing, because they are simply not
prepared.  It is often common, to find
yourself wondering off into another world, thinking- I need to go grocery
shopping, the big game is on tonight, or moms and dads are trying to discuss a
subject and the teenagers shouts from the back seat, “turn it up I love that
song.” A person must be prepared to
listen to what is being said.  In other
words, hearing is not listening.  So be
prepared to fail in this world if you are not prepared to engage in listening.
The consequence of not engaging in
listening skills is not knowing how to speak to other people or fully
understanding what is being said. 
Leaving you lost.


The lack of listening skills is amongst the largest reason for people failing in
not being able to communicate effectively. 
In addition, preparing yourself to identify the main points in a
presentation, as they are essential topics that help organize information into
categories, will keep ugly consequences from occurring., like when the speaker
asks you a specific question, who can engage back, rather than say “umm, I do
not know, This does not include preparing for the vacation trip next week.  In addition, to the lack of skills, there are
consequences to hearing and not listening. For example, the failure of commitment in
relationships, which ends up in fights, loss of a good friend, or divorce is a
consequence of not listening


 C. Relationships fail due to
the lack of communication. Hearing in
natural; however, just hearing another person is not listening.  In order to decode what the senders’ message
is, you must listen to the point they are trying to make.  Try to put yourself in their position, and
out of respect for the other person, they should be doing the same.  In other words, relationships are about,
sharing, understanding and communicating, which involves listening to what the
other party is trying to convey.  It
takes two to have a complete, effective and successful conversation. There are many reasons why this can occur,
such as the interferences that come from not hearing what it



IV. Interferences with


There are
destructive interferences that come along with unsuccessful listening.  In today’s world we have technology that has
its good qualities and bad qualities.  We
can communicate more quickly than ever, such as usage with cell phones, or
communicating by email, instead of having to send a letter.  However, the use of technology has
complicated the effectives of hearing what is being said, or how it is meant to
be said.  Anything that interferes with a
message is called noise, which can take many forms (Board, 2012).  You may not hear what is being said because
your phone is going off during a class, or you celebrated to much the night
before, or you are tired.  In addition,
you may be at a meeting and the speaker is annoying by being boring.  The reasons could go on.  I want to express, in order to really be able
to listen; you must first be able to hear (Board, 2012).


    B. There are obstacles that are to be
considered in contributing in preventing effective listening, such as Pseudo listening (Board,
2012).  All of us are guilty at one point
or time in pretending to listen.  Usually
this is mindless act; however, pseudo listening involves deceiving another
person. For example, have your ever
caught someone who rambles on and on? Moreover, in order to not seem rude you just
node, which is pretending to listen; therefore, wasting the senders


    C. Another obstacle can be Cognitive dissonance, which is a
discrepancy between what a person believes, knows, values, and persuasive
information that calls beliefs into question (Board, 2012).  If you disagree with what someone is saying,
the message is affected in manner it will be perceived.  Past experiences, or difference of beliefs,
can alter opinions and make for an unsuccessful delivered message, or a good
debate.  This is why understanding how
different cultures affect our listening. 
In addition, another obstacle that can be a strain is


  D. Paralanguage refers to how
something is said, not what is said (Board, 2012).  This is where the five types of paralanguage
come into effective listening.  It
involves a person’s true feelings (Board, 2012).  The first is rate; how fast or slow we speak
can affect how the message is being interrupted. Second, volume refers to how loud a
speaker voices the message.  A loud
speaker can be intimidating or even annoying. The third is tone, which is an indication to
mood as well as an attitude.  Someone who
speaks with the same tone can be boring, as well as someone who rambles on.
Pitch is the fourth obstacle, which
is a characteristic of sound that fluctuates with the changes of vibration in a
human’s voice and vocal cords.  This may
indicate nervousness or sadness, depending on the tone.  Finally we have, pauses, which are moments of
silence between thoughts or main points and they are a very important part of
paralanguage.  Therefore, rate, volume,
and pitch, as well as your rhythm, pronunciation, an articulation, are all
elements of voice quality.  These are
traits in which to be practiced in order to be able to cut out the interferences
with hearing, allowing improvement for your listening


The Listening



Responding to a message is
part of understanding. If you understand
what you are hearing, you will be able to respond appropriately, and give
feedback.  Active listeners engage constantly to assure
the message in being understood and received as intended.  Whether it is negative or positive, feedback,
you are engaging in the listening process. 
This includes eye contact, nodding, and asking questions.  Negative feedback can be yawning, and the
lack of eye contact.  Negative feedback
is needed and appropriate, but the careful listener should be very selective in
how they pursue it.



    By taking these steps in understanding the
listening process, it will make easier to apply    listening skills.


      VI. How to Improve Listening






    A. When it comes to improving listening
skills it is amazing to learn how much people really do hear.  Learning listening skills in not easy;
however, practicing skills to become the best listener, will help improve not
only your communication skills, but your listening skills as well.  A baby is born hearing stimuli, but people
learn to how to listen through experience and education.  Trying different techniques will help you
learn and understand how you can be a better listener.  For instance, keeping an open mind, avoiding
barriers, such as noise, listening for main ideas, and by not judging are some
listening skills (Board, 2012).



B. Listening is a skill, where practice can makes perfect. Listening skills are like anything else in
this world, if you want to be good at it, it takes knowledge of your own life
experiences, learning what strategies work best. Remember, it will not happen overnight.  Giving feedback, yes it is important, at the
precise moment is a listening skill (Board, 2012).  It is also up to people as speakers to know
what their goals are in order to convey the message the receiver will hear,
which is making sure they can understand it. 
If you find yourself not understanding what you are hearing, or
understanding, write notes so you can go back and ask the sender if what they
said, meant what you, the messenger, heard. 
For example, if you hear “the cat is red”, write that note down, and then
when the speaker is finished, you can ask, “Did I hear you correctly in saying,
“the cat is red?”  If the speaker says,
no, I said, “I was sitting in bed” then you know you were not listening.  It is always better to ask, then to




C. Improving you listening skills begins with understanding what is being
said and preparing to listen. Be sure
you can hear, avoid barriers, and listen to the sender in realizing the main
ideas.  Do not interrupt, do no judge.
Listen to the tone, and attitude get the
full understanding of what is being said. Provide feedback, including body language to
represent that you are listening. 
“Listening is a critical skill for all adults to have, to learn about
others.  Also, it is one of the most
valuable tools for you to establish a strong rapport with employees, students,
family and friends,” (McNamara, n.d.).


What did you hear? Conclusion




      A. Therefore, in our society today,
as we live in the fast lane, there are many barriers of communication, which is
making it harder to reach the goals of communicating efficiently, due to the
lack of effective listening skills. 
Practice along with setting goals will help stop the barriers, provide in
assisting effective relationships, and support the skills needed to be a better
listener.  When you are in a setting, of
the receiver, remember to be proactive and use body language, as well as taking
notes to either be able to ask questions, or provide feedback.  It is impossible to remember everything;
however, with knowledge of better listening skills, you will be a better person
when it comes to understanding what the message is.  Cover your eyes and ears.  What did you hear?  I leave you with this thought, listening to
what is being said in-between the words, the gestures, the pitch, the barriers,
and you will find that you have become a genuine listener.  Your family, friends, and instructors will
respect you for listening to what is being heard.  Not all people are fortunate to be able to
hear or speak.




E. (2012). Introduction to Communication (Second Edition ed.).
Schaumburg: Words of Wisdom, LLC.


of Technology. (2014). How does tehnology affect communication.
Retrieved from Importance of technology:


C. (n.d.). How to Improve Your Listening Skills. Retrieved from Free
Management Library:


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School: Rice University

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