Graduate Corporate Social Responsibility (CSR) Rubric
Rubric ID: MSMCSR
NOTE: This rubric is for program assessment, not grading. If you will be grading the assignment, use a separate rubric. This will keep your grade for each
student as well as any comments you make to them private as we will only download results for program assessment rubrics specifically. Program
assessment rubrics must be completed and submitted in Blackboard for each student. Assessment results will be aggregated by program, location, and
delivery mode, so individual students or instructors are not identified.
Identifies the CSR
issues/dilemmas
Considers and identifies
CSR-focused stakeholders
3
Exceeds Expectations
Describes one or more CSR
issues/dilemmas in detail, to include those
beyond the obvious; identifies relevant
facts; and identifies and prioritizes
thoughtful alternatives.
Identifies and prioritizes the impacts on all
relevant CSR stakeholders, their various
perspectives; and identifies who should be
involved in the decision-making.
2
Meets Expectations
1
Below Expectations
Recognizes that there are CSR
issues/dilemmas, but only those CSR
issues/dilemmas that are obvious,
thereby, demonstrating a narrow
understanding.
Accurately identifies some key CSR
stakeholders, but demonstrates no, or
insufficient, awareness of whether, or
how, they should, or can, be involved in
the decision-making.
Identifies and applies at least one
appropriate CSR practice/framework.
Demonstrates no awareness that CSR
issues/dilemmas exists, or fails to identify
them with the necessary detail and specificity
to lead to subsequent and meaningful
analyses and decision-making.
Fails to identify relevant CSR stakeholders
and who should be involved in the decisionmaking.
Does not identify and/or explain any
appropriate decision for a course of action
from among alternative choices/options and
cannot explain a rational basis for the choice
of any action.
Does not identify any actions companies can
take
Identifies and applies
appropriate CSR
practices/ frameworks
and identifies
consequences of each
Chooses a course of
action
Identifies and applies various
practices/frameworks of CSR decisionmaking/analyses, identifies consequences,
and explains how these inform decisionmaking.
Formulates a decision; articulates a plan for
implementing that decision; and evidences
an understanding of the bases for his/her
decision.
Formulates a decision and articulates a
plan for implementing it.
Identifies CSR actions
companies can take
Identifies actions in at least two domains;
e.g., Strategy, Public Affairs, Legal,
Operations, Marketing, Accounting,
Finance
Identifies actions in at least one domain
Does not identify and/or apply any CSR
practice or framework for decision-making.
Directions for program assessment:
For student number ______
1. Read the essay/paragraphs/answers.
2. Using the program assessment rubric in Blackboard, check the box with the description that best describes the student’s contribution in
relation to expectations: exceeds=3; meets=2; below expectations=1.
3. A student’s total score will be the total of the values of the checked boxes.
4. A student earns a satisfactory score if the total value is 8 or higher.
Exceeds Expectations
Meets Expectations
Below Expectations
= 12-15 points
= 8-11 points
= 5-7 points
Page |1
Making Ethical and Socially Responsible Decisions in the Context of
Globalization*
*(This is a hypothetical scenario using fictional companies in fictional locations)
By
Mike Schraeder
Troy University Montgomery
Introduction:
You recently graduated with an MBA from a reputable university and have been hired as a regional
director (assigned to the southern region) for a relatively large corporation (Mega Food, Inc.). Mega
Food manufactures a variety of food products that are currently distributed and sold only in the United
States. The corporation employs over 5,000 individuals in 20 facilities located throughout the United
States. Most of these facilities were privately owned by the founder or members of the founders’
families and managed locally prior to being acquired by Mega Food. Overall, Mega Food, which is a
publicly traded company, has had a relatively stable track record of profitability that is 5% below the
industry average (Total revenues for the last five years have averaged $250 million). In the last three (3)
years, shareholders have intensified pressures for Mega Food to increase overall profitability to meet or
exceed the industry average.
As regional director for the southern region, you have direct responsibility for the overseeing the
performance of five (5) facilities. One of the facilities in your region specializes in manufacturing a
variety of chocolate candies that are shipped to numerous wholesalers throughout the United States.
The facility is located in Orchard, Georgia, a small, rural community with a population of 5,000. The
facility employs 125 individuals in a variety of positions and typically generates a modest profit of
$100,000 annually for Mega Food. The Senior Vice President for your division has asked you to evaluate
the Orchard facility and make a formal recommendation regarding whether or not the operations
performed by this facility should remain in Orchard or if the Orchard facility should be closed and the
operations transferred to the country of Frostburg.
Additional Details Regarding the Orchard Facility:
A. The breakdown of employees, by category, who work for the Orchard facility are as follows:
100 Assembly line workers (Average wage $12.00 per hour)
10 Assembly line supervisors (Average wage of $20.00 per hour)
10 Sales associates who interact with wholesalers who purchase from the facility
(Average wage of $25 per hour)
4 Quality control supervisors (Average wage $18.00 per hour)
1 Plant manager (Annual salary of $75,000)
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B. Average tenure with the company is over 10 years, but several of the employees have worked
for the company over 20 years and are nearing retirement.
C. The Orchard facility is the largest single employer within a 100 mile radius of the town of
Orchard and the only large employer remaining in the area.
D. In addition to employing 125 individuals in the Orchard facility, several of the raw products and
materials (such as milk and flour) are purchased from local farmers operating within a 50 mile
radius of the facility.
Additional Details Regarding the Country of Frostburg:
A. The country is still developing in terms of infrastructure, but has made considerable progress
recently in attracting companies looking for access to cheaper labor and access to less expensive
raw materials.
B. Average labor costs for individuals with a skill set required to be an assembly line worker are
approximately $2 per hour.
C. Costs for physical facilities and equipment are lower in Frostburg than the US.
D. Labor laws and regulations related to human resource management are not well developed in
Frostburg. Consequently, employees in Frostburg have far fewer protections than US workers,
including safeguards that are related to the safety and health of workers.
E. Environmental laws are less formal in Frostburg. Consequently, products such as milk, flour and
other ingredients that are used to manufacture the chocolate do not undergo regular
inspections. Further, the types of chemicals and pesticides used on food products grown in
Frostburg are not readily apparent.
Summary of Your Analysis:
After careful analysis, you have determined that Mega Food could conservatively generate an additional
profit of $250,000 annually (within 3 to 5 years) by relocating the operations of the Orchard facility to
Frostburg. Further, you have determined that there is the potential to increase this level of profitability
significantly within a period of 5 to 10 years after relocating to Frostburg. These additional gains would
result from improved skill levels of workers related to ongoing training, improved infrastructure, and
process improvements.
Graduate Ethics Rubric
Rubric ID: GradEthics
NOTE: This rubric is for program assessment, not grading. If you will be grading the assignment, use a separate rubric. This will keep your grade
for each student as well as any comments you make to them private as we will only download results for program assessment rubrics specifically.
Program assessment rubrics must be completed and submitted in Blackboard for each student. Assessment results will be aggregated by program,
location, and delivery mode, so individual students or instructors are not identified.
Identifies the ethical
issues/ dilemmas 1
Considers and identifies
stakeholders
1
3
Exceeds Expectations
Describes one or more ethical
issues/dilemmas in detail, to
include those beyond the
obvious; identifies relevant
facts; and identifies and
prioritizes thoughtful
alternatives.
Identifies and prioritizes the
impacts on all relevant
stakeholders, their various
perspectives; and identifies
who should be involved in the
decision-making.
2
Meets Expectations
Recognizes that there are ethical
issues/dilemmas, but only those
ethical issues/dilemmas that are
obvious, thereby demonstrating a
narrow understanding.
1
Below Expectations
Demonstrates no awareness that
ethical issues/dilemmas exists, or
fails to identify them with the
necessary detail and specificity to
lead to subsequent and meaningful
analyses and decision-making.
Accurately identifies some key
Fails to identify relevant
stakeholders, but demonstrates no, stakeholders and who should be
or insufficient, awareness of
involved in the decision-making.
whether, or how, they should, or
can, be involved in the decisionmaking.
This area reaches ethical sensitivity as well as Kohlberg’s stages of moral development as they relate to recognizing ethical issues/dilemmas.
Identifies and applies
appropriate
models/frameworks of
ethical analyses 2 and
identifies consequences
of each 3
Chooses a course of
action
Identifies and applies various
models/frameworks of ethical
decision-making/analyses,
identifies consequences, and
explains how these various
models inform decisionmaking.
Formulates a decision;
articulates a plan for
implementing that decision;
and evidences an
understanding of the bases for
his/her decision.
Directions for program assessment:
Identifies and applies at least one
appropriate model/framework.
Formulates a decision and
articulates a plan for implementing
it.
Does not identify and/or apply any
theoretical model/framework for
ethical decision-making and uses
more of an ipse dixit approach to
solving an issue, or applies one or
more models/ frameworks in
inappropriate ways.
Does not identify and/or explain
any appropriate decision for a
course of action from among
alternative choices/options and
cannot explain a rational basis for
the choice of any action.
For student number ______
1. Read the essay/paragraphs/answers.
2. Using the program assessment rubric in Blackboard, check the box with the description that best describes the student’s contribution in
relation to expectations: exceeds=3; meets=2; below expectations=1.
3. A student’s total score will be the total of the values of the checked boxes.
4. A student earns a satisfactory score if the total value is 6 or higher.
Exceeds Expectations = 10-12 points
Meets Expectations = 6-9 points
Below Expectations = 4-5 points
2
Embedded in this area is the opportunity to address and discuss the cognitive aspects of ethical decision-making, the developing disciplines of Cognitive
Psychology, Social Psychology, and other Psychology disciplines, and the contributions that they have made to understanding ethical decision-making and the
psychological impediments to ethical decision-making.
3
While not required, it is hoped that the student will also recognize the consequences of the different potential decisions on himself or herself i.e. what will
each choice do to his or her own character and integrity. These issues should be part of the classroom conversations.
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