"Hot Coffee at McDonald's" Please respond to the following:

May 10th, 2015
Business & Finance
Price: $10 USD

Question description

"Hot Coffee at McDonald's"  Please respond to the following:

  • Read Case 6.2: Hot Coffee at McDonald’s, located here or on page 231 in your textbook. Next, watch the video titled, "Woman Burned by McDonald’s Hot Coffee, Then the News Media | Retro Report | The New York Times” (12 min 17 s), located below.

    Watch Video

    Woman Burned by McDonald's Hot Coffee, Then the News Media | Retro Report | The New York Times

    Duration: (12:18)
    User: thenewyorktimes - Added: 10/21/13

    YouTube URL: http://www.youtube.com/watch?v=pCkL9UlmCOE

    After reviewing the video and case study, choose two (2) of the five (5) discussion questions located at the end of the case. Formulate your response and post to the Week 5 discussion. Respond to a peer who answered at least one (1) different question than you did.

1.  Is hot coffee so dangerous, as the jury thought? Should a reasonable consumer be expected to know that coffee can burn and to have assumed this risk? Is a warning label sufficient? Is our society too protective of consumers these days, or not protective enough?

2.  In serving such hot coffee, did McDonald’s act in a morally responsible way? What ideals, obligations, and effects should it have taken into consideration?

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May 10th, 2015
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