Unit 2 Completed Interconnectedness Structure Worksheet Company Level ->Start by placing your organization in the center oval. ->Identify specific organizations that may affect the structure or performance of yours, list the nature of the connections, and place them in the in the boxes as you label them (suppliers, distributors, competitors, government agencies, etc.). Place those that affect you in the blue boxes and those that you affect in the red boxes. ->Rank the relevance of each connection on a scale of 1 - 5 (5 being most relevant). 1.) Using the numbers in the spaces, type your answer out and place the number next to that answer to justify which block the answer goes into. Interconnectedness Structure Worksheet Industry Level ->Start by placing your industry in the center oval. ->Identify general industries within the economy that may affect your industry and list the nature of the relationships connecting them to yours. Place those affecting you in the blue boxes and those that you affect in the red boxes. ->Rank the relevance of each connection on a scale of 1 - 5 (5 being most relevant). 2.) Using the numbers in the spaces, type your answer out and place the number next to that answer to justify which block the answer goes into. Let's Go Shopping! Visit your local retail supercenter to discover where your everyday items are made. Example 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Item T-Shirt Made In China $ 8.99 12. 13. 14. 15. At a local retail store (Walmart, Kmart, Target, etc.), log 15 items randomly. List the name of the product, its country of origin, and the price. 4.) Macro System Analysis Form Organization: 5.) Mission/Vision Statement: 6.) State three Top Organizational Goals that you would want to achive within your company: Departmental Objectives & Processes: State 3 process for each objective. 7.) Objective I: 8.) Objective II: 9.) Objective III: word count for the entire complete section is 1200 words average words per question is around 150 words. plus any information you may obtain from the READ One of the references can be the reading material that is provide. Please separate the 9 answers just like the question and each question need 3 scholarly references and the end of each answer. One Reference is the reading material Nassar, N.S. (2007). Bethel University, College of Professional Studies. (Savant Learning Systems) Retrieved from Bethel University, College of Professional Studies: htts://www.betheluniversityonline.net/cps Systems ~n~ W I Practice L S O N , J A M I E Unit 5 0 5 1 B U Interdependence Unit Three Interdependence Interdependence To varying degrees, the performance of each segment affects and is affected by the performance of all others. The overall health of the organization depends on the W performance of its components. I L As subprocesses are analyzed, it is possible S to lose the key component: the interdependence of the subprocesses. All of the subprocesses must function together. This O requires an understanding of the holistic nature of the organization and the environN ment that surrounds it. As stated earlier, the performance of one element of the organ, ization affects the performance of all of the others. The failure of a single family member to perform his or her tasks affects all of the other family members. The failure of a single employee in a complex, modern organization to perform assigned tasks will also J affect all of the other employees and the organization as a whole. A This is universal whether the organization M is the single family or the modern organiI zation. The connections between the subfunctions and the external environment must be considered. E 5 0 5 In the example on page 2.8, the automobile door latch 1 company was used to demonstrate that within an B affects organization, the performance of each segment U The and is affected by the performance of all others. Industry Level Interdependence: connectedness at a higher level example also highlighted that within an organization, there are connections that do not necessarily appear on the organizational chart. Moving to the next level, the situation with that one small organization could affect the next level in the organizational hierarchy. For example, a delay in delivering door latches could produce a delay in the delivery of automobiles to dealers. Interdependence = Interconnectedness @ a larger scale GM Ford Chrysler 70 60 50 40 30 20 10 1960 1970 1980 Although each may be independent, sales increase or decrease in one company may create varying impact on all others within the industry Figure 3.1 3.2 Systems ~n~ Practice Online - Unit Three: Interdependence Unit Three Interdependence At the industry level, one major automobile manufacturer's actions affect the other major automobile manufacturers. Decisions made by Henry Clay Ford affect the chief executives of the other two "Big Three" automakers. (Figure 3.1) W Fifty years ago, the "Big Three" were all I U.S. based companies and dominated the L world automotive market. Today, one of S the "Big Three" is Daimler-Chrysler, the Oresult of a merger between a U.S. company and a German company. This illustrates N another level of connectedness: the global level. Before moving to that level, the , national economy should be noted. GLOBAL LEVEL J Ainternational organization which was able, Mwith a very small number of active participants, to interrupt the political, economic, I and social life of the United States and Ethe world in general. The economic center of the United States, New York City, liter5ally stopped. The repercussions of the 0attack were felt In order to understand the level of inter5around the world. In comconnectedness in the world today, we can 1 parison, John look at historical examples for contrast. B Brown's raid Prior to the middle of the Twentieth Century, geographic separation defined Uon Harper's Ferry, West the limits of human connectedness. Virginia, had Technological advances significantly significant altered the transportation industry with implications, seemingly irreversible consequences. but the effect was localized; It is generally accepted that one individthe initial ual, Osama bin Laden, developed an 3.3 Systems ~n~ Practice Online - Unit Three: Interdependence Unit Three Interdependence E C O N O M Y impact did not extend beyond the immediate area. Certainly, the instantaneous international repercussions were almost non-existent and were significantly delayed because of communications speed. Understanding the interrelated nature of organizations, and its implications, provides the basis for movement from organizational analysis. W I L S O N In the new paradigm, in order to be effective, managers must focus on the rela, tionships rather than the specific tasks. In Taylor's model, managerial efforts are directed toward identification of the "one best way" to solve a particular problem. In J the new paradigm, there can be no "one best way" because the interaction between the A environment is dynamic. The "one best various elements of the system and the external way" today will probably not be so tomorrow.MManagers are therefore confronted with an environment of uncertainty in which the primary method of ensuring long-term survival I is to manage relationships and to develop a macro-view E of the organization and its environment (Kaplan et al., Some 2001).the external environment is dynamic. Environmental 5 The "one best way" today will probably not0be so 5 with an tomorrow. Managers are therefore confronted environment of uncertainty in which the primary 1 method of ensuring long-term survival is toBmanage relationships and to develop a macro-view of the U organization and its environment (Kaplan et al., 2001). 3.4 Systems ~n~ Practice Online - Unit Three: Interdependence Influences that Affect Businesses Political Social Geographic Economic Religious Made in the USA When major corporations are involved, the entire national economy is affected. Products made in the United States are not always "U.S. products." Take Mercedes Benz, for example. The car famous for German craftsmanship and engineering skill is now an Americanmade product. Mercedes Benz opened its first U.S. manufacturing facility near Tuscaloosa, Alabama in 1997. Mercedes Benz manufactures the MClass Sport Utility Vehicle at its Vance, Alabama plant. A $600 million expansion initiated in 2000 doubled the size and workforce at the plant after only three years of operation. Honda celebrated 25 years of operations at its plant in Maryville, Ohio in 2004. The Marysville plant is one of four production facilities in Ohio. Honda also manufactures the Odyssey minivan at a plant in Lincoln, Alabama. Nissan is expanding its U.S. Woperations by constructing a plant in Canton, Mississippi, a $1.43 billion I investment, to manufacture minivans L and Altimas. The Canton facility joins S Nissan's Smyrna, Tennessee plant. OAnd Toyota, manufacturer of the extremely popular Camry, produces N most of the Camrys sold in the United , States at its Georgetown, Kentucky plant. J A M I E The British Jaguar automobile is now owned by the Ford Motor Company. Honda  5 0Toyota  5 BMW 1 Nissan   B  Honda U BMW, another German leader in the luxury auto market, manufactures two of its models, the X5 and Z4, at its plant in Spartanburg, South Carolina. Like Mercedes, BMW expanded its plant shortly after opening it to add additional product lines. Nissan   Mercedes Benz Japanese auto manufacturers have a long established presence in the United States. 3.5 Systems ~n~ Practice Online - Unit Three: Interdependence Figure 3.2 Unit Three Interdependence Decisions for Discussion In an attempt to improve the efficiency of processing unemployment Wclaims, Indiana's state government contracted with an I Indian firm, Tata America International Corporation, to update its computers. Tata America's bid L for the contract was $15.2 million, $8.1 million less than the next lowest bid. Two S other U.S. based companies bid on the contract, but no Indiana firm was large enough O out that outsourcing the work would to compete for it. Proponents of the deal pointed N buying power in fast-growing markets develop new workforces and increase consumer such as India, China, and Russia. As many ,as 65 jobs would be created in Indiana and local subcontractors would be hired. INDIANA Governor Joe Kernan cancelled the contractJafter residents of Indiana, outraged at the A protested. Kernan justified the cancellastate's award of the contract to a foreign firm, tion of the contract by saying that the Department of Workforce Development had M structured the invitation to bid on the contract I in such a way Indiana companies were "virtually knocked out of the running." Opponents charged that state officials had a E legal obligation to put Indiana residents first. 5 argued that the contract would have Department of Workforce Development officials saved Indiana taxpayers millions and would0not have cost any Indiana citizen a job. The Indiana legislature responded by introducing legislation that contracts with state 5 agencies must include the provision that only 1 U.S. citizens authorized to work in the United States can be hired. B U Discussion Questions 1. Which side do you support? 2. Was the governor justified in canceling the contract? 3. Who would have benefited from the contract? 4. Was Governor Kernan's decision in the best interest of Indiana's taxpayers? 3.6 Systems ~n~ Practice Online - Unit Three: Interdependence Unit Three Interdependence Decisions for Discussion What Can Brown Do for Toshiba? W Japanese electronics manufacturer Toshiba and U.S. delivery service I provider UPS partnered to provide Toshiba notebook computer customers improved repair service. L UPS employees at its Louisville, Kentucky hub, trained by Toshiba, repair computers shipped by UPS S from UPS Stores. Toshiba notebook owners in need of repair service O simply take the computer to one of thousands of UPS Stores and drop it off. UPS packs the computer and ships it toN Louisville. At the Louisville facility, Toshiba certified UPS employees repair the computer and repack it for return directly , to the customer through the UPS delivery system, sometimes by the next day. UPS's expertise in household delivery and its network of retail locations compliments its supJ ply chain management proficiency in the delivery of parts from Toshiba to the A Louisville hub for use in the repairs. UPS previously operated similar arrangements with InFocus, for digital projectors, and Lexmark M International, for printers. Under Toshiba's old system, repairs typically took Ieight to ten days. With the UPS partnership, repair time, from drop off to return, was reduced to four days. E TOSHIBA 5 Discussion Questions: 0 1. How do consumers benefit from this 5 arrangement? 2. How do Toshiba and UPS benefit from 1 this arrangement? B 3. Do you think this is a more efficient process than having consumers ship directly? U 3.7 Systems ~n~ Practice Online - Unit Three: Interdependence Unit Three Interdependence T-Bills in Tokyo? Most U.S. citizens know that the United States government, through the Department of the Treasury, sells securities, primarily bills, bonds and notes, to finance government operations. Many people participate in programs where small amounts are deducted from each paycheck or their bank Waccount and invested in small denomination Treasury bonds. T-bills and other securities provide a way to invest with an I almost zero risk of default. L Ownership of U.S. Treasury securities is not S limited to individuals or to U.S. citizens. In fact, did you know that foreign governments routinely purchase U.S. Treasury O securities? Approximately $1.3 trillion in U.S. Treasury securities are owned by forN eign governments, primarily through their equivalents of the Federal Reserve Bank. , Japan ($720 billion) and Mainland China ($174 billion) are the largest holders of U.S. Treasury securities. Why would foreign governments invest in Treasury securities? The primary reason is to protect the value J of their own currencies in the international currency markets. A M I E The next 6 pages illustrate examples of 5 interdependence in different types of 0 organizations: a tire manufacturer, 5 a college, and a hospital. Study 1 the examples and compare them to your own organization. B U The Economy Your Industry Your Organization 3.8 Systems ~n~ Practice Online - Unit Three: Interdependence Unit Three Interdependence Interdependence Structure Worksheet Company Level Manufacturing Example - Goodyear Tire Co. OSHA Regulator Michelin Partner / Competitor Department W of Labor I L Governing S Body O N , J A M Goodyear I Tire E Company PolyOne Rubber Supplier General Tire Partner / Competitor 5 0 5 1 B U Local University Chamber of Commerce Community Partner / Asset Employer HR Provider 3.9 Systems ~n~ Practice Online - Unit Three: Interdependence Unit Three Interdependence Interdependence Structure Worksheet Industry Level Manufacturing Example - Goodyear Tire Co. Transportation Industry Partner General Motors Partner / Purchaser W Government I L Regulator S O N , J A M I Tire Industry E Steel Industry Partner / Supplier Toyota Partner / Purchaser 5 0 5 1 B U 3.10 Rubber Industry Government Partner / Supplier Tax base Systems ~n~ Practice Online - Unit Three: Interdependence Information Technology Financial Support Unit Three Interdependence Interdependence Structure Worksheet Company Level Service Example - A College Commission on Colleges (SACS) Governing Body University of Tennessee Partner / Competitor 3.11 McGraw-Hill W I Book L Supplier Government S O N , J A M ETHE I C O L L E G E E B Department of Education L SUCCESS 5 0 5 1 B U State Government Private Companies Partner / Asset HR Provider Systems ~n~ Practice Online - Unit Three: Interdependence University of Tennessee Partner / Competitor Community Unit Three Interdependence Interdependence Structure Worksheet Industry Level Service Example - Bethel College Information Technology System Support Government W I Financial L Subsidy Transportation Industry Commuters S O N , Private Sector Financial Support J A M I Education Industry E Private Sector Labor Supply 5 0 5 1 B U Healthcare Industry Government Information Technology Tax Base Researchers 3.12 Systems ~n~ Practice Online - Unit Three: Interdependence Qualified Talent Unit Three Interdependence Interdependence Structure Worksheet Company Level Service Example - Healthcare State Medical Board Governing Body General Hospital Partner / Competitor Med-Tech W I Medical L Supplier Department of Health Government S O N , J A M I Baptist E Hospital General Hospital Partner / Competitor 5 0 5 1 B U 3.13 Physicians Clinic Local Companies Medical Outpatient Clinic Healthcare Provider Systems ~n~ Practice Online - Unit Three: Interdependence Community Unit Three Interdependence Interdependence Structure Worksheet Industry Level Service Example - Healthcare Information Technology System Support Education Industry W Government I Financial L Subsidy S O N , J A M I Healthcare E Insurance Industry General Population Personnel 5 0 5 1 B U 3.14 Education Industry Social Security Administration Researchers Retirement Age Systems ~n~ Practice Online - Unit Three: Interdependence Manufacturing Industry This is a copy of the online form you will fill out in the COMPLETE section of this unit’s coursework. Interdependence Structure Worksheet Company Level • Start by placing your organization in the center oval. • Identify specific organizations that may affect the structure or performance of yours, list the nature of the connections, and place them in the in the boxes as you label them (suppliers, distributors, competitors, government agencies, etc.). Place those that affect you in the blue boxes and those that you affect in the red boxes. W I L S O N , J A M I E 5 0 5 1 B U 3.15 Systems ~n~ Practice Online - Unit Three: Interdependence This is a copy of the online form you will fill out in the COMPLETE section of this unit’s coursework. Interdependence Structure Worksheet Industry Level • Start by placing your industry in the center oval. • Identify general industries within the economy that may affect your industry and list the nature of the relationships connecting them to yours. Place those affecting you in the blue boxes and those that you affect in the red boxes. W I L S O N , J A M I E 5 0 5 1 B U 3.16 Systems ~n~ Practice Online - Unit Three: Interdependence This is a copy of the online form you will fill out in the COMPLETE section of this unit’s coursework. Let’s Go Shopping! Visit your local retail supercenter to discover where your everyday items are made. At a local retail store (Walmart, Kmart, Target, etc.), log 15 items randomly. List the name of the product, its country of origin, and the price. Item (Example) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. T-shirt W Made in: IChina L S O N , J A M I E 5 0 5 1 B U 13. 14. 15. 3.17 Systems ~n~ Practice Online - Unit Three: Interdependence $ 8.99 Systems ~n~ W I Practice L S O N , J A M I E Unit 5 0 5 1 B U System & Structure Unit Four System & Structure The organization’s mission statement is supported by its goals, which are made up of objectives, that contain the processes. Articulate the Organizational Mission Statement #2 #1 W I L S O N , J A M I E 5 0 5 1 B U Identify Goals to help fulfill your Mission } Figure 4.1 4.2 Systems ~n~ Practice Online - Unit Four: System & Structure Unit Four System & Structure As organizations evaluate the opportunities available, they must do so in the context of the organization's mission. The organization's mission, or vision, is its reason for existence. The mission defines the organization's goals -- the major achievements necessary for the accomplishment of the mission-as the goals define the objectives-steps required to achieve the goals. Achievement of the objectives is the outcome, or result, of the effective and efficient management of the processes that occur within the organiW that lead to the attainment of the orgazation. A work process is the sequence of steps I nization's stated objectives. Each of these levels represent stages as we move through the organization from the macro (mission/vision) to the micro (processes). L S O N , } #3 A M I E } Figure 4.2 5 0 5 1 B U } #4 4.3 Devise Objectives to help attain J your Goals Improvise Processes to accomplish your Objectives Figure 4.3 Systems ~n~ Practice Online - Unit Four: System & Structure Unit Four System & Structure Figure 4.4- Illustrates how a college is an example of System and Structure. MISSION STATEMENT P r o c e s s e s ________ ________ ________ ________ ________ ________ Figure 4.5 After a system is created, then a structure can be devised to support it. Objective B General Education P r o c e s s e s ________ ________ ________ ________ ________ ________ J A M I E 5 0 5 1 B U Objective C Elective Courses P r o c e s s e s Objective D Objective C Objective B Objective D MBA Program ________ ________ ________ ________ ________ ________ P r o c e s s e s ________ ________ ________ ________ ________ ________ Administration External Operations New Territories Recruiting Marketing Public Relations Advertising 4.4 Objective A W I L S GOAL 3 O Comprehensive Academic Offerings N , Objective A Management & Organizational Developement Bachelor’s Degree GOAL 2 Well qualified faculty & staff To Create Learning Opportunities Objective D Objective C Objective B Objective A GOAL 1 Geographic Expansion Internal Operations Academic Affairs Faculty Support Accreditation Cirriculum Systems ~n~ Practice Online - Unit Four: System & Structure Administration Finance This is a copy of the online form you will fill out in the COMPLETE section of this unit’s coursework. Macro System Analysis Form Name________________________________________Date_______________ Mission/Vision Statement:______________________________ ___________________________________________ W I ___________________________________________ L ___________________________________________ S O Top Organizational Goals N , I. ___________________________________________ II. J A M I Objectives for E Each Goal III. Goal I Goal 5 II 1.___________________ 1.___________________ 5 1.___________________ _____________________ _____________________ 1 _____________________ _____________________ _____________________ B _____________________ 2.___________________ U 2.___________________ 2.___________________ _____________________ _____________________ _____________________ _____________________ _____________________ _____________________ 3.___________________ 3.___________________ 3.___________________ _____________________ _____________________ _____________________ _____________________ _____________________ _____________________ Goal III 0 4.5 Systems ~n~ Practice Online
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