Annotated bibliography
Briana Jackson
Tidd, J., & Bessant, J. (2020). Managing innovation: Integrating technological, market and
organizational change. John Wiley & Sons.
This book provides a comprehensive overview of innovation management's critical theories and
practices, including organizational change. The authors explore the interplay between
technological, market, and organizational change and offer insights into how organizations can
effectively manage and integrate these changes. This book will help us understand the broader
context of organizational change and how it affects the retail industry.
The article by Tidd and Bessant (2020) explores the concepts and theories behind innovation
management. The authors focus on the interdependence between technological, market, and
organizational change and how organizations can effectively manage these changes to drive
innovation and growth.
The book covers the key components of innovation management, including idea generation,
evaluation, implementation, and commercialization. The authors emphasize the importance of a
strategic approach to innovation, which takes into account the broader context of the
organization and its environment. They also highlight the challenges organizations face when
trying to manage innovation and provide practical solutions for overcoming them.
The book provides a comprehensive overview of innovation management's key theories and
practices, making it a valuable resource for those looking to understand the broader context of
organizational change and how it affects the retail industry. The authors also explore the role of
leadership and culture in fostering a supportive environment for innovation and discuss the
challenges associated with implementing change within organizations.
Overall, this book is an essential resource for innovation management and provides a
comprehensive overview of the critical theories and practices that organizations can use to
manage technological, market, and organizational change. Whether you are a student,
researcher, or practitioner, this book will provide a comprehensive understanding of the
challenges and opportunities associated with managing innovation in today's rapidly changing
business environment.
Weinstein, A., Anti, S., & Ochoa, L. (2021). Walmart's organizational changes and their impact
on the company. Journal of Organizational Change Management, 34(3), 401-418.
This article provides an in-depth analysis of Walmart's organizational changes and their impact
on the company. The authors use case study research and focus on the drivers of change
within Walmart and how they have impacted the company's competitiveness and performance.
This article will help understand the specific changes Walmart has made and the outcomes of
those changes. The report by Weinstein, Anti, and Ochoa (2021) provides a comprehensive
analysis of the organizational changes that Walmart has undergone and the impact that these
changes have had on the company. The authors use a case study research approach to
examine the drivers of change within Walmart, including the challenges faced by the company
and strategies employed to address those challenges.
The authors focus on the impact of Walmart's organizational changes on the company's
competitiveness and performance and provide insights into the outcomes of the changes that
were made. They highlight the key transformations that Walmart has made, including using
technology to streamline operations, expanding product offerings, and improving the in-store
shopping experience.
The authors also discuss the challenges that Walmart has faced in implementing these
changes, including resistance from employees and customers and difficulties in adapting to new
technologies. Despite these challenges, the authors note that Walmart's organizational changes
have helped to improve the company's competitiveness and performance and have allowed the
company to stay ahead of the curve in the rapidly changing retail landscape.
In conclusion, the authors provide an in-depth analysis of Walmart's organizational changes and
the impact that these changes have had on the company. The article provides a valuable
resource for those interested in understanding the specific changes that Walmart has made and
the outcomes of those changes and highlights the importance of strategic change management
in the retail industry.
Iskandar, H. (2021). The challenges facing Walmart and its response. Journal of Retail
Management, 45(2), 127-140.
This article provides an overview of Walmart's challenges and the company's response to these
challenges. The author focuses on the increased competition from e-commerce companies,
changing consumer preferences, and how Walmart has adapted to these changes. This article
will help understand the broader context of Walmart's challenges and the company's response
to these challenges. The report by Iskandar (2021) focuses on the challenges facing Walmart,
one of the largest retailers in the world, and its response to those challenges. The author
highlights the challenges faced by Walmart, including increased competition from online
retailers, changing consumer preferences, and difficulties in adapting to new technologies. In
response to these challenges, Walmart has taken several steps to improve its operations,
including investing in technology and e-commerce, expanding its product offerings, and
enhancing its in-store experience.
One of the key strategies employed by Walmart to stay competitive is the use of technology to
streamline operations and provide a more seamless shopping experience for customers. This
includes the implementation of omnichannel retailing, which allows customers to shop online
and in-store using a single platform, as well as the use of data analytics to personalize the
shopping experience for each customer.
In addition to technology, Walmart has expanded its product offerings to include a wider range
of goods, including groceries, household items, clothing, and electronics. This has helped to
appeal to a wider range of consumers and competes with other retailers that offer a more
diverse range of products.
Finally, Walmart has also made efforts to improve the in-store shopping experience, including
using technology to improve the store layout, make it easier to navigate and provide a more
enjoyable shopping experience.
In conclusion, the author highlights the challenges faced by Walmart and the steps the company
has taken to stay competitive in the rapidly changing retail landscape. The use of technology,
product offerings expansion, and in-store shopping experience improvements have been critical
factors in Walmart's ability to respond to these challenges and maintain its position as a leading
retailer.
Lewis, J. (2019). Theories of organizational change and development. Sage Publications.
This book provides a comprehensive overview of organizational change and development
theories. The author explores a variety of change models, including Lewin's changemanagement model and Kotter's eight-step change model, and provides insights into how these
models can be applied in practice. This book will help us understand the critical theories of
organizational change and how they can be used in the context of Walmart. The article is a
comprehensive guide to the major organizational change theories. The book explores various
change models, including Lewin's change-management model and Kotter's eight-step change
model. The author provides an in-depth analysis of these models and how they can be
effectively applied in practice. The book is organized clearly and concisely, making it accessible
to a broad audience, including students, practitioners, and scholars.
One of the book's key strengths is its focus on practical applications. The author provides
numerous case studies and examples to illustrate how the theories can be applied in real-world
settings. This makes the book highly relevant for those seeking to understand how
organizational change can be implemented effectively.
In addition, the book provides a thorough overview of the key theories of organizational
development, including cultural and structural approaches. This allows readers to understand
the different approaches to organizational change and development and how they can be
combined to achieve successful outcomes.
Overall, "Theories of Organizational Change and Development" is a valuable resource for
anyone interested in organizational change and development. Its practical focus, combined with
its comprehensive coverage of the key theories, makes it a must-read for anyone seeking to
understand how organizations can effectively manage change.
Onia, I. (2022). Implementing change using Kotter's 8-step model of transformation. Journal of
Organizational Change Management, 35(4), 563-576.
This article provides a comprehensive overview of how Kotter's 8-step model of transformation
can be used to implement change. The author explores each step of the model and offers
insights into how organizations can effectively use this model to implement change. This article
will be useful in understanding how Kotter's model can be applied in the context of Walmart.
The article by Onia (2022) presents Kotter's 8-step model of transformation as a framework for
implementing change in organizations. The author provides a comprehensive overview of each
step of the model and offers insights into how organizations can use it to drive change
effectively. The eight steps include: establishing a sense of urgency, forming a powerful
coalition, creating a vision for change, communicating the vision, empowering others to act on
the vision, creating short-term wins, consolidating gains, and anchoring new approaches in the
organization's culture.
The author highlights the importance of each step in the change process and provides practical
tips and strategies for organizations to implement change effectively. The article also discusses
the challenges organizations may face while implementing change and provides strategies to
overcome them. The author concludes that Kotter's 8-step model is a practical and useful
framework for organizations to implement change and that it can be adapted to fit the specific
needs of different organizations.
In conclusion, this article provides valuable insights into Kotter's 8-step model of transformation
and its application in organizations. The author's discussion of the steps and practical tips will
be useful for organizations looking to implement change and drive transformation.
Kimhi, S., & Oliel, Y. (2019). Change management and organizational performance in
selected manufacturing companies in Anambra state, Nigeria. The International Journal of
Social Sciences and Humanities Invention, 6(05), 5437-5445.
The article by Kimhi and Oliel (2019) examines the relationship between change management
and organizational performance in selected manufacturing companies in Anambra state,
Nigeria. The authors use a qualitative research design to collect data through structured
interviews with senior managers and employees of the selected companies. The findings reveal
that the effective implementation of change management practices is positively related to
organizational performance.
The authors also identify various change management practices used by the selected
companies, including communication, employee involvement, training, and reward systems. The
study also highlights the importance of leadership support, proper planning and execution, and
adopting a flexible approach to change management. The authors conclude that organizations
that effectively implement change management practices can improve their performance and
competitiveness in a rapidly changing business environment.
In conclusion, the article provides valuable insights into the role of change management in
improving organizational performance in the context of the manufacturing industry in Nigeria.
The study's findings can inform organizations of the importance of effective change
management practices and how they can be used to enhance performance. Additionally, the
study highlights the need for organizations to adopt a flexible approach to change management
and to ensure the support of leadership and employees in the change process.
References
Tidd, J., & Bessant, J. R. (2020). Managing innovation: integrating technological, market and
organizational change. John Wiley & Sons.
Iskandar, F. (2021). The Impact of Strategic Change Management on Attaining Organizational
Goals in Modern Business Environment (Doctoral dissertation, Webster University).
Lewis, L. (2019). Organizational change. In Origins and Traditions of Organizational
Communication (pp. 406-423). Routledge.
Kimhi, S., & Oliel, Y. (2019). Change management and organizational performance in selected
manufacturing companies in Anambra state, Nigeria. The International Journal of Social
Sciences and Humanities Invention, 6(05), 5437-5445.
Onia, S. I. (2022). Using Kotter’s theory to lead change at University of Khartoum: A qualitative
study. Journal of Social Studies (JSS), 18(2), 265-278.
Weinstein, A. T., Anti, K., & Ochoa, E. (2021). World's most significant retailer launches
Walmart Plus and customers have their say. Journal of Business Strategy.
Outline for Research Paper on Organizational Change in Walmart
Briana Jackson
American Public University
MGNT603 B003
Abstract:
• A brief summary of the research paper's topic, which is organizational change in Walmart.
• Purpose of the study, which is to explore the challenges and opportunities associated with
implementing organizational change at Walmart and propose a comprehensive program for
successfully managing change within the company.
• Main findings of the research paper.
Thesis statement:
• Main argument or claim of the research paper, which is that a comprehensive program for
successfully managing change within Walmart can be developed by identifying and addressing
the challenges and opportunities associated with implementing organizational change at the
company.
Introduction:
• Organizational change within the retail industry has been a subject of increasing interest in
recent years (Tidd & Bessant, 2020). This research paper focuses on Walmart, one of the
world's largest and most influential retailers, as a case study of organizational change
(Weinstein, Anti, & Ochoa, 2021).
• Walmart has a long and storied history, having grown from a small discount store in Arkansas
to a global retail giant with over 11,000 stores in 27 countries. Despite its success, Walmart has
faced numerous challenges recently, including increased competition from e-commerce
companies and changing consumer preferences. (Iskandar, 2021).
• In response to these challenges, Walmart has undertaken various organizational changes to
adapt to the shifting market conditions. These changes include investments in technology and
automation, a renewed focus on sustainability and social responsibility, and a commitment to
developing a more diverse and inclusive workforce.
• The main research questions of this paper are: what are the main drivers of organizational
change within Walmart? How have these changes impacted the company's performance and
competitiveness? How have employees and customers perceived these changes?
• This research will contribute to the existing literature on organizational change by providing a
detailed examination of one of the world's most influential retailers. The five elements of the
paper are the introduction, literature review, methods, findings, and conclusion. The introduction
will provide an overview of the research question and objectives and set the stage for the rest of
the paper.
Theories and Concepts:
• An overview of the fundamental theories and ideas surrounding organizational change,
including Lewin's change-management model, Kotter's eight - step change model, and
resistance to transformation.
• Organizational change is a complex and multidimensional phenomenon that can be
approached from various theoretical perspectives (Lewis, 2019). Action research, Kotter's 8Step Model of Transformation, and Lewin's Change Model are a few organizational change
theories pertinent to this research work.
• In Lewin's three-step process, the current state is unfrozen, the new state is switched to, and
the state is frozen again.(Kimhi, & Oliel, 2019).This model helps comprehend the various
organizational transformation phases and how to overcome change resistance.
• Action Research is a participatory research approach involving stakeholders' active
engagement in the change process. This approach helps understand how change can be
implemented in a way that is responsive to the needs and perspectives of employees and other
stakeholders.
• A realistic framework for directing change, Kotter's 8-Step Model of Change entails instilling a
feeling of urgency, assembling a governing coalition, creating a vision and a plan, dissemination
of the change vision, enabling people to carry out the vision, securing early wins, building on
accomplishments, implementing more change, and incorporating fresh concepts into the
company's culture. (Onia, 2022).
• Other concepts that will be relevant to this research paper include resistance to change,
change communication, leadership, and organizational culture. These concepts will be used to
explore how Walmart has overcome resistance to change and implement change effectively,
how communication and leadership have been used to support change, and how change has
been embedded in the company's culture.
Body Paragraphs:
• In-depth analysis of the challenges and opportunities associated with implementing
organizational change at Walmart.
• Proposal of a comprehensive program for successfully managing change within the company,
including specific strategies, tactics, and tools that can be used to overcome resistance,
communicate effectively, and measure progress.
• Literature Review: The literature review will provide an overview of the existing research on
organizational change, focusing on theories and concepts relevant to the case of Walmart. The
literature review will also examine previous studies on organizational change within the retail
industry and will highlight the gaps in the existing research that this paper aims to address.
• Methodology: The methodology section will explain the research design and methods used in
the study. This will include a description of the data collection methods (such as interviews,
surveys, and document analysis) and data analysis techniques (such as thematic and statistical
analysis). The study's restrictions, as well as the steps, are taken to guarantee the validity and
accuracy of the results, will be covered in the methodology section.
• Results: The study's critical organizational change drivers within Walmart, how these changes
have affected the company's effectiveness and competitiveness, and how employees and
customers perceive these changes are all included in the results section. Tables, figures, and
other visual elements shall be used as necessary to portray the findings in a clear and succinct
manner.
Conclusion:
• Summary of the research paper's key results and restatement of the thesis statement.
• Discussion of the implications of the study for Walmart, other companies facing similar
challenges, and future research on organizational change.
• The conclusion will also highlight the contributions of this research to the existing literature on
organizational change, and will suggest areas for future research.
References:
• List of all sources used in the research paper, including scholarly articles, books, and
websites.
1. Tidd, J., & Bessant, J. R. (2020). Managing innovation: integrating technological, market and
organizational change. John Wiley & Sons.
2. Iskandar, F. (2021). The Impact of Strategic Change Management on Attaining
Organizational Goals in Modern Business Environment (Doctoral dissertation, Webster
University).
3. Lewis, L. (2019). Organizational change. In Origins and Traditions of Organizational
Communication (pp. 406-423). Routledge.
4. Kimhi, S., & Oliel, Y. (2019). Change management and organizational performance in
selected manufacturing companies in Anambra state, Nigeria. The International Journal of
Social Sciences and Humanities Invention, 6(05), 5437-5445.
5. Onia, S. I. (2022). Using Kotter’s theory to lead change at University of Khartoum: A
qualitative study. Journal of Social Studies (JSS), 18(2), 265-278.
6. Weinstein, A. T., Anti, K., & Ochoa, E. (2021). World's most significant retailer launches
Walmart Plus and customers have their say. Journal of Business Strategy.
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