Description
How we handle conflict is often more important than why there is conflict in our lives in the first place.
Instructions:
- Describe the five conflict handling styles and explain which style(s) you use in work-related conflict.
- Analyze how gender plays a role in the style used in conflict and discuss the negative and positive consequences of this.
- Analyze how culture plays a role in the style used in conflict and discuss the negative and positive consequences of this.
Presentation Requirements:
- Your presentation should be either a 5- to 8-minute video or 12 narrated slides with images and detailed speaker notes (between 75 to 100 words per slide), not counting the title and reference page slides, which you must include in both the video and slide presentation.
- You may use your smartphone, webcam, or other video recording device, PowerPoint or an internet-based program such as Prezi or Slide Rocket. Be sure to include the URL of your presentation when using internet-based tools. Paste the URL into a Word document and upload it with your presentation.
- Incorporate two scholarly references that are not required readings for this module.
Additional Requirements :
- Your paper should be 12 double-spaced slides including introduction and conclusion.
- Remember, you must support your thinking/opinions and prior knowledge with references. Incorporate two scholarly references
- In-text citation used throughout the assignment and APA-formatted reference list.
- Please no plagiarism and sources should not be older than 5 years.
- Include headings organize the content in your work.
Attached is an example of a PowerPoint presentation. Please use this as a guide.
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Explanation & Answer
Attached.
Name
Institution
Introduction
❖ Interpersonal conflict
❖ Disagreements
is normal.
and heated discussions are integral
components of any system.
❖ It
is a sign of a healthy organization.
❖ However,
it is counterproductive when it is due to
personality clashes.
❖ Strategies conflict
resolution must consider the
willingness of the parties to resolve the conflict.
Factors Responsible for Interpersonal Conflicts
❖ Vague
definition of duties.
❖ Decisions
and actions that are irrelevant to the
disputed issues.
❖ Limited
resources
❖ Conflict
of interests.
❖ Personality
of members of the group.
❖ Favoritism
and weak leadership.
The Five Conflict Handling Styles
❖Avoiding
❖Forcing
❖Accommodating
❖Collaborating
❖Compromising
Avoiding Style
❖ This
style is characterized by ignoring the issues that
cause the conflict by focusing on other matters.
❖ It
is an appropriate style in the workplace under the
following circumstances:
❖ Minor
❖ Lack
❖ Low
disagreements with zero importance.
of information on the causes of the conflict.
power and authority relative to the other party.
❖ Effectiveness
styles.
and relevance of other resolution
Forcing Style
❖ This
style is characterized by imposing certain conditions
on the parties regardless of their consequences.
❖ It
is an appropriate style in the workplace under the
following circumstances:
❖ The
need for immediate actions, especially during
emergencies.
❖ Emphasis
on the long-term goal of the organization
despite the unpopularity of the action.
❖ Situations
where self-protective actions are needed.
Accommodating Style
❖
This style is characterized by the need to create a harmonious
working relationship within the team.
❖
It is an appropriate style in the workplace under the following
circumstances:
❖
Prevent the escalation of a potentially explosive and emotional
conflict.
❖
Temporary need to maintain a harmonious and non-disruptive
environment.
❖
When the cause of conflict is personality clashes thereby
making its prompt resolution difficult.
Collaborative Style
❖
This style is characterized by the implementation of win-win
approaches that foster cooperation within the team.
❖
It is an appropriate style in the workplace under the following
circumstances:
❖
There is need for high-level cooperation among the parties.
❖
Huge disparity between the per...