Time off at Superior Software Services

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Time off at Superior Software Services

As she hangs up the telephone, Joan Jackson realizes that she needs to consider changing her company's time off policies. She just received a call from an employee reporting off work because he is sick. This is the second employee on the same project team to call off this week and the unscheduled absence will likely cause a delay in meeting the project deadline.

Joan, the president of Superior Software Services, is proud that her company has earned a reputation for providing high-quality software solutions. Superior recruits and retains top software engineers and also an impressive administrative staff. However, even with a talented staff, Joan is concerned about the company's ongoing ability to meet project deadlines.

Over the past few months, unscheduled absences have caused Superior to delay the delivery of software products to a few clients. When a staff member calls in to take a sick day without prior notice, shifting employees to cover the work in order to meet a deadline is difficult. Joan believes Superior's time off policies may be causing some of their problems.

Superior offers employees 7 vacation days and 5 sick days each year. The company has a policy that employees may use sick days only for illness or emergencies. Employees may not schedule sick days in advance. Vacation days are scheduled at the beginning of the year. Employees receive approval of their requested vacation days on a seniority basis, so most employees designate the days they will take their vacation within the first few weeks of a new year so they are able to effectively plan vacation travel.

Joan believes Superior's current time off policy creates an incentive for employees to call off at the last minute. She has learned from supervisors that many employees use their sick days to take care of personal business such as attending parent-teacher conferences or running personal errands. These are often events that could be prescheduled time off, but employees do not feel they have a time off option to address such needs. Sick days can't be prescheduled and vacation days are often already committed at the beginning of the year.

Joan believes that changing the time off policies could reduce the number of unscheduled absences, but she is not sure if her idea will address her concerns. She is considering replacing the current vacation/sick day allowance with a paid time off (PTO) bank. Employees would receive 12 PTO days each year. They would be permitted to schedule preferred days off at the beginning of the year so that they can make vacation travel plans. But, the remaining days could be saved for days when the employee is ill, or could be scheduled ahead of time to take care of personal business. Joan believes this change will encourage employees to schedule their time off in advance when possible. With advance notice of absences, supervisors will be better able to plan projects and meet deadlines.


(Minimum of 500 words for each question, this excludes the reference section at the bottom from your word count. You are also required to use a minimum of FOUR scholarly external sources references. Use proper APA guidelines, you only have to make reference to the author and year of publication in your in-text reference, but APA guidelines encourage you to also provide the page number. Failure to do so will result in an incomplete with 0 points for the question)

1. Do you think changing Superior's time off policies will decrease unscheduled time off? Why or why not? (500 word minimum)

2. Beyond reducing occurrences of unscheduled time off, identify and describe at least two other benefits to offering PTO. (500 word minimum)

3. Identify and describe at least two disadvantages of offering PTO. (500 word minimum)

Time off at Superior Software Services As she hangs up the telephone, Joan Jackson realizes that she needs to consider changing her company's time off policies. She just received a call from an employee reporting off work because he is sick. This is the second employee on the same project team to call off this week and the unscheduled absence will likely cause a delay in meeting the project deadline. Joan, the president of Superior Software Services, is proud that her company has earned a reputation for providing high-quality software solutions. Superior recruits and retains top software engineers and also an impressive administrative staff. However, even with a talented staff, Joan is concerned about the company's ongoing ability to meet project deadlines. Over the past few months, unscheduled absences have caused Superior to delay the delivery of software products to a few clients. When a staff member calls in to take a sick day without prior notice, shifting employees to cover the work in order to meet a deadline is difficult. Joan believes Superior's time off policies may be causing some of their problems. Superior offers employees 7 vacation days and 5 sick days each year. The company has a policy that employees may use sick days only for illness or emergencies. Employees may not schedule sick days in advance. Vacation days are scheduled at the beginning of the year. Employees receive approval of their requested vacation days on a seniority basis, so most employees designate the days they will take their vacation within the first few weeks of a new year so they are able to effectively plan vacation travel. Joan believes Superior's current time off policy creates an incentive for employees to call off at the last minute. She has learned from supervisors that many employees use their sick days to take care of personal business such as attending parent-teacher conferences or running personal errands. These are often events that could be prescheduled time off, but employees do not feel they have a time off option to address such needs. Sick days can't be prescheduled and vacation days are often already committed at the beginning of the year. Joan believes that changing the time off policies could reduce the number of unscheduled absences, but she is not sure if her idea will address her concerns. She is considering replacing the current vacation/sick day allowance with a paid time off (PTO) bank. Employees would receive 12 PTO days each year. They would be permitted to schedule preferred days off at the beginning of the year so that they can make vacation travel plans. But, the remaining days could be saved for days when the employee is ill, or could be scheduled ahead of time to take care of personal business. Joan believes this change will encourage employees to schedule their time off in advance when possible. With advance notice of absences, supervisors will be better able to plan projects and meet deadlines. (Minimum of 500 words for each question, this excludes the reference section at the bottom from your word count. You are also required to use a minimum of FOUR scholarly external sources references. Use proper APA guidelines, you only have to make reference to the author and year of publication in your in-text reference, but APA guidelines encourage you to also provide the page number. Failure to do so will result in an incomplete with 0 points for the question) 1. Do you think changing Superior's time off policies will decrease unscheduled time off? Why or why not? (500 word minimum) 2. Beyond reducing occurrences of unscheduled time off, identify and describe at least two other benefits to offering PTO. (500 word minimum) 3. Identify and describe at least two disadvantages of offering PTO. (500 word minimum)

Tutor Answer

RyanTopTutor
School: Duke University

Attached.

Running Head: TIME OFF AT SUPERIOR SOFTWARE SERVICES

Time Off at Superior Software Services
Student Name:
Institution Affiliation:
Date:

1

TIME OFF AT SUPERIOR SOFTWARE SERVICES

2

Do you think changing Superior's time off policies will decrease unscheduled time off?
Why or why not?
I think the change in the time off policies will decrease the unscheduled time off. The use
of the planned time off by the employees will serve to reduce the number of days that the
employees take to take care of their businesses. If they use their days, it will be subtracted in the
number of days that the Superior Software Services has given them annually. The time will be
planned at the beginning of the year with each employee stating when they need to get off work
for some time (Fass, 2009). This will aid the project managers in the organization manage the
teams responsible for different sectors of Superior Software Services.
The policy they wish to adopt in the organization will combine personal, vacation and
sick days. The employees who were taking advantage of the sick leaves will have this advantage
taken away because taking a sick day off will reduce the number of the vacation days that they
have been awarded by the organization. The number of concurrent days taken by the employees
should also be limited to ensure that the employees keep track of their projects. This may be four
consecutive days or a week utmost.
To further decrease the unscheduled time, the employees are required by the Pay time off
to submit their request to be absent a day before they go. This will give the organization time to
assign other employees to the job that was performed by the leaving employee. The policy will
give the employees a responsibility to plan their year calendar and the days that they wish to take
care of personal business without influencing the customer service or the production in the
organization. A planned year is good for the employees and the company in general because they
can make the projection on labor availability and when it will be delivered in the best way
(Appelbaum & Milkman, 2009).

TIME OFF AT SUPERIOR SOFTWARE SERVICES

3

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Anonymous
Awesome! Exactly what I wanted.

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