Strategic Planning and Execution in Healthcare:

timer Asked: Jan 5th, 2018
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Question description

i need these assingments done in apa format with 1200 words total and at least 3 refrences by this sunday jan 7th

Tutor Answer

School: Boston College




Critical Thinking Activity
Institutional Affiliation



Baptist Health in Louisville, KY is under focus in this paper. It is a 519-bed hospital
offering maternity care, emergency care, neuroscience, orthopedics, cancer care, and heart care.
As a regular customer of the organization, I can categorize myself as a loyal customer. My
loyalty to the organization can be attributed to the high quality of services offered as well as
affordability of care in the facility (Finkelman, 2015). At the facility, the standards of services
supersede other rifle organizations. Customers' needs are first priority at the facility. Regardless
of the income-level and other demographic information of the customer, organization treats
customers with respect.
As a loyal customer, I always seek personal connections with the organization, make
repeat purchases, and always strive to dig inside about the general operation of the organization.
For the past 11 years, the organization has never hiked the service charges, but it has always
strived to improve the quality of services. The services offered at the facility are also patientcentered (Finkelman, 2015). In that, the care offered by the organization is responsive to
individual's patient needs, preferences, and values as well as it ensure that the patients' values
guide the clinical decisions. The organization also offers timely and efficient care to the patients.
As a loyal customer of the organization, only ‘grave-threatening' mistakes committed by
the organization can make me shy away from the organization. For instance, if the organization
deviates from its core mission to offering quality care to customers and start offering services
without considering the quality aspects can shy me away from the organization. But if the
company sticks to i...

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Outstanding Job!!!!

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