In preparing to launch the coffee franchises in China, Mexico, and Saudi Arabia, you are planning to visit each country to interview potential global team members. You know it is important to be aware of the value differences and social customs in each country to develop trusting relationships to avoid potential conflicts. Compare and contrast your approach to doing business and building relationships among the global team members. Apply the readings, Intellipath, and library resources to respond to the following:
- Discuss collectivism and how it applies to China, Mexico, and Saudi Arabia. Explain the role of relationship building in China, Mexico, and Saudi Arabia compared to the United States.
- Explain the cultural value differences in time (monochronic versus polychronic cultures), approaches to decision making (objective or subjective approach), and individualism that could potentially occur during global operations.
- What are some of the nonverbal behavior differences among the countries such as silence, eye contact, body movements, proxemics or interruptions that may affect doing business with your global team?
Explanation & Answer
Cultural Dimensions in Doing Business and Building Relationships Among Global Team
Discuss collectivism and how it applies to China, Mexico, and Saudi Arabia. Explain the role of
relationship building in China, Mexico, and Saudi Arabia compared to the United States.
Collectivism is essentially a cultural dimension in which group interests generally take
precedence over the individual interests. The focus is, therefore, on group achievement and
welfare. The prevailing cultural dimension in China, Mexico, and Saudi Arabia is that of
collectivism. Members will assume that they are interdependent and seek to make a significant
personal contribution to the group or organization as individuals are integrated into strong
cohesive groups. Therefore, in launching the coffee franchises in China, Mexico, and Saudi
Arabia, there is the need t...