Like it or not, communication is the most important component within any project. The success of most projects, whether handled by a dedicated project team or a cross-departmental team, depends upon a set of crucial communication skills and techniques. Interestingly enough, all IT project and development managers that I interviewed agreed: Communication and human interaction make or break a project.
An effective communications plan will:
- Facilitate team development: Proper communication actually provides the basis for the project team to work together and understand objectives and tasks to be completed. Better communication means better performance.
- Be used throughout the software development process: From defining the user requirements to implementing the product, a proper communication plan aids in informing all project stakeholders what communication channels will be used on the project, who will report to whom, and the frequency, type, and format of project meetings.
- Make it easier to update stakeholders: Frequent communications keep stakeholders in the loop.
- Save on creating additional project documentation: By taking effective communication steps from the day the project starts, you may see a reduction in project documentation.
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