Reading response and ValleyTech Memo

timer Asked: Feb 5th, 2018
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As Chapter 5 in our textbook indicates, there are several common genres, which share similar conventions, used in professional correspondence. Letters, memos, and emails are perhaps the most ubiquitous genres in the workplace. One important feature of these genres of professional correspondence, for example, is the importance of including need-to-know (vs. want-to-tell) information. In this week's discussion, briefly discussion your takeaways from Chapter 5. In general, what is important for you to consider about professional correspondence, regarding your profession/field/career? More specifically, however, what information do you believe is important for you and your classmates to consider, as we prepare to write the Rhetorical-Genre Analysis Memo? What suggestions, ideas, or tips might you offer your classmates? Conversely, what questions or concerns regarding memo writing do you have that your classmates might be able to help address? (300 words)


Then read "Chapter 16: Using Plain and Persuasive Style" in Technical Communication Today and respond to the following prompt. At the beginning of the chapter, the author describes the use of style in the professional workplace as "not embellishment or ornamentation" (422). "Good style" the author writes, "goes beyond these kinds of superficial cosmetic changes" (422). He goes on to list four general strategies for considering style. In general, in what ways does the information regarding style from this chapter inform the writing you do and will do in your career? More specifically, discuss how you might consider the use of style in your Rhetorical-Genre Analysis Memo. In both instances, draw from the textbook and include examples when appropriate. (300 words)


In this activity you will practice using persuasive style in professional documentation. There are two parts to this activity. First, you will craft an internal memo considering the scenario described below. Then, you will write a memo to me defending and describing why you crafted the internal memo the way you did, considering style and genre strategies from Chapters 5 & 16.

Step 1: The Scenario

You are a manager at ValleyTech, a mid-size biotechnology corporation in the Great Lakes Bay Region, required to write a memo to all employees instructing them to participate in health and safety training.

The memo must contain the following information:

  • All employees are required to the health and safety training class.
  • The classes are mandatory and will be held every Monday and Wednesday at 8:00 am in room 305.
  • Employees must complete one of these courses by February 15th, 2018 in order to be in compliance with company policy.
  • Employees failing to meet this requirement in a timely manner may be suspended until the requirement is completed

As a manager, though, you are also aware of the following information:

  • Two weeks ago, an employee had an accident in one of the labs at ValleyTech. He was exposed to blood born pathogens and has not returned to work since. Apparently he is ill, and the company is worried about possible legal ramifications for the incident since the staff was not properly trained in dealing with these sorts of situations.
  • The majority of ValleyTech competitors require health and safety training as a part of their orientation for new employees.
  • Coffee and donuts could easily be provided during the training.
  • ValleyTech has hired a leading health and safety expert to come in twice a week for the next two weeks. Her name is Mindy Allen, and she is with Mid-Michigan Health and Safety Consultants, LLC.
  • There is an online training program available, but the company is afraid if they offer this as an option that people will not attend the sessions with the expensive consultant they have hired.
  • Employees actually have until the end of the calendar year to complete the training, but Mindy Allen will only be here until February 15.
  • The Bureau of Labor reports that in 2006 for professional and business industries, there were two reported cases of occupational injury for every 100 employees. ValleyTech would fall in this category. ValleyTech currently has 1500 employees.

As you craft the memo, decide whether or not it would help persuade your audience to attend if they knew this information and if it is ethical to share such information. Incorporate this information as appropriate, considering the conventions of memos as described in Chapter 5 and persuasive style and other strategies from Chapter 16. Please Note: You do not have to include all of the additional information. You may pick and choose based on the rhetorical style you choose.

Step 2: The Defense

After you completed the internal memo, write a memo to me that explains and defends the choices you made and the ways in which you considered strategies from Chapters 5 & 16. This memo should be approximately 350 words.

textbook link:

Tutor Answer

School: UT Austin



Reading Response and ValleyTech Memo




Reading Response and ValleyTech Memo
Question One
Professional correspondence in my career is necessary because it clarifies all the aspects
involved in the job and it minimizes misunderstandings between the employers and employees. It
also creates and maintains a good working environment for the employees to co-exist and be
more productive. Each person in the organization, particularly the employers, should develop a
great understanding of the different genres of professional correspondence so that they can be
customized to communicate effectively regarding work issues and patterns. Therefore, as we
prepare to write the Rhetorical-Genre Analysis memo, we should explore all the elements of the
different genres and the tone used in writing to achieve desirable results. We should consider the
reasons for writing the document, the expected deliverables, and the particular audience
(Johnson-Sheehan, 2018). The document serves as an instructional or informative tool so it must
be concise and convincing. It should be in line with the code of ethics, and it should instigate
logic. Employers may develop new guidelines, but they should be realistic and appropriate.
When writing a memo, I would suggest to my classmates to consider who they are
addressing the document to because the audience the choice of audience determines the content.
The audience may be primary or secondary. It is also important to note the elements of the
particular documents so that the message is relayed to the audience effectively. There should be a
sense of urgency that brings the audience to attention. For examp...

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