Communication - Conflict and Power

timer Asked: Feb 7th, 2018
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Question description

Think about a conflict you have experienced either in the workplace or in a significant personal relationship. Describe the situation briefly and consider which response to conflict was demonstrated by either you OR the other person in the conflict.

Include in your discussion the types of power you and the other person in the conflict may have been exhibiting. Answer the following questions using specific strategies from the reading. Failure to cite specific strategies will result in a loss of points.

  1. What communication strategies did you use to resolve the conflict?
  2. What kind of power are you showing?
  3. What kind of power was the other person showing?
  4. Look at other elements of communication (Non-Verbal, Verbal, Culture, etc.), then pick two elements from the example of Conflict and discuss how these may have affected the situation.

Tutor Answer

School: Boston College


Surname 1
Conflict and power
One of the instance I had to deal with conflict is a situation when we and an argument
with one of my classmates. The problem started when the classmate started abusing one of my
friends and I had to do something to protect my friend. It was the beginning of the conflict which
almost escalated into a fight, but we solved the issue.
To solve the situation I had to use two distinct communication strategies one is listening
before acting. Before I decide to join the fight, I had listened and noted that the classmate was
abusing my friend, so I decided to look for the mechanism to solve the issue (Turner, n.p.). The
second strategy that I used is dialogue. After I had separated the two, I made sure that the issue
has been solved amicably by making the two talk things out. It was in the dialogue that I realized
that even the friend had al...

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