Read Tim Hortons Inc., Case 19, pages C-250 through C-261. You are strongly encouraged to also read the Preparing an Effective Case Analysis on C-4.For this case analysis, you should prepare a written analysis of 3 to 5 pages that uses the text and other credible sources as appropriate. Your paper should have 1" margins, be double spaced, and use APA formats fortopic and subtopic headingscitationsreferencesYour case must minimally address the following issues / questions:Perform an internal environment analysis of Tim Hortons Inc. Construct a summary of the company’s strengths and weaknesses. Does the company maintain any perceived competitive advantages?Perform an external environment analysis of the domestic and international restaurant industries. Construct a summary of the company’s opportunities and threats.Conduct a competitive comparison between Tim Hortons and its biggest competitors in Canada and the U.S. What are the strategic implications of this analysis?Using the results of your analysis, assess Tim Hortons’ strategic objectives and five-year strategic plan. Does the analysis reveal any flaws in the company’s direction? Make recommendations to strengthen the company’s strategy and to improve its chances of achieving success.Tim Hortons Inc.CriteriaRatingsPtsThis criterion is linked to a Learning OutcomeInternal analysis of the company's strengths and weaknesses7.0 ptsSuperior: Exceeds expectations and acutely identifies the company's competitive advantages.5.0 ptsProficient: Analysis fully and accurately identifies the company's internal strengths and weaknesses.4.0 ptsCompetent: Analysis identifies some of the company's internal strengths and weaknesses.2.0 ptsNeeds Improvement: Analysis fails to identify many of the company's internal strengths and/or weaknesses.7.0 ptsThis criterion is linked to a Learning OutcomeExternal analysis of opportunities and threats in the marketplace7.0 ptsExceeds expectations and expertly integrates the industry's five competitive forces into the discussion of external forces impacting strategic decisions.5.0 ptsAnalysis fully and accurately identifies the opportunities and threats existing in the quick service restaurant market segment.4.0 ptsAnalysis identifies some of the opportunities and threats existing in the quick service restaurant market segment.2.0 ptsAnalysis fails to identify many of the opportunities and/or threats existing in the quick service restaurant market segment.7.0 ptsThis criterion is linked to a Learning OutcomeCompetitor analysis of key rivals7.0 ptsExceeds expectations and thoughtfully incorporates the strategic implications of likely competitor behavior into the analysis.5.0 ptsAnalysis conducts a strong competitor comparison of the company's biggest rivals' resources and capabilities.4.0 ptsAnalysis conducts a sufficient competitor comparison of the company's biggest rivals' resources and capabilities.2.0 ptsAnalysis fails to conduct a sufficient competitor comparison of the company's biggest rivals' resources and/or capabilities.7.0 ptsThis criterion is linked to a Learning OutcomeAssessment of strategic objectives and five-year strategic plan6.0 ptsExceeds expectations and makes outstanding recommendations to rejuvenate the company's business and steer international expansion.5.0 ptsAssessment thoroughly and effectively evaluates the company's strategic objectives and plans and identifies the likely flaws in the company's direction.4.0 ptsAssessment evaluates the company's strategic objectives and plans and identifies potential flaws in the company's direction.3.0 ptsAssessment does not effectively evaluate the company's strategic objectives and plans and/or identify any flaws in the company's direction.6.0 ptsThis criterion is linked to a Learning OutcomeGrammar, Writing, APA Format3.0 ptsInformation is appropriately sequenced with topical headings and subheadings. Language use, grammar, spelling, and punctuation are at an appropriate graduate level, with no errors. Uses paragraph form with topical sentences that are supported by the remainder of the paragraph, and effective transitions. Writing is clear, concise, and in correct voice and tense. Correct application of APA format. NO errors in citations and references.2.0 ptsInformation is appropriately sequenced with topical headings. Language use, grammar, spelling, and punctuation are at an appropriate graduate level. Uses paragraph form with topical sentences that are supported by the remainder of the paragraph. Writing is clear and concise. Somewhat correct application of APA format. Two to three errors in citations and references.1.0 ptsLimited structure or no topical headings used. Presentation has more than four misspellings or grammar errors, or more than four word use errors. Language use makes it difficult to understand the intended meaning. Incorrect application of APA format. Several errors in or missing citations and references.1.0 ptsThere is some order to the information with some heading usage. Presentation has two to four misspellings or grammar errors, or two or three word use errors. Uses paragraph form but sentences within the paragraph may not be related. Somewhat correct application of APA format. Four to six errors in citations and references.3.0 ptsTotal Points: 30.0

Competency Examine team member communication, collaboration, and strategies for developing team intelligence. Scenario Information As a leader, you have been tasked with building a team whose purpose is to recommend a new performance evaluation system. The current system is outdated and greatly reduces employee morale each year. Instructions As the leader of this problem-solving team, you are tasked with ensuring the team has effective communication, in essence, developing team intelligence. You have observed the team and noticed some challenges that have arisen in the team thus far, such as communication and team conflict. The company has asked you for a one-page report outlining the challenges of the team and your recommendations. In your report, you will want to: Describe communication challenges team members often face. Assess strategies you can use to resolve team conflict. Discuss team mental models and how best to use them to build effective team communication. Provide your recommendations of conflict strategy, which team mental model to use, and how to manage team intelligence strategically.