Running head: GROUP BEHAVIOUR
For any organization to work effectively, employees have to work as groups (Smith,
2015). However such groups do face a number of problems while operating. These problems, if
not handled can lead to reduced productivity and even failure or delays in achieving the goals of
the organization. Some of the most common problems that groups within an organization
encounter include intergroup conflicts, problem in communication among group members, Lack
of cohesiveness in groups with diverse members and excessive intergroup conflict as well. This
paper evaluates the effects of these problems in a warehouse distribution Centre and further gives
recommendations on how to solve each problem.
My research is based on a Warehouse distribution center. The company is involved in the
supply and long-term storage of various goods and materials. Distribution of these products is
done to wholesalers, retailers or individuals. The company imports and exports large loads and
most operations are carried out with the use of human-driven machines. The primary activity in
the company is offloading and loading of bulky cargo mainly with the use of forklift and cranes.
Warehouse Distribution Center is divided into many units depending on the roles carried out.
Activities carried out include: picking items, assembling these items and moving them into
various bins in the warehouse.
Forming small groups is one way to achieve unity in the organization to achieve set goals
more efficiently. While forming these groups, it is essential to consider the different stages
involved. Employees in the same unit should divide themselves into teams according to their
common goals. A hierarchy should be established in agreement with all members to curb
conflicts and disagreements. After forming the regime, standards should be set and written down
formally to govern all members.
Group conflicts account to some of the most severe performance challenges in
organizations. The effect of this is that any time an organization spends much of its time trying to
deal with present conflicts, more resources are spent in this rather than the core objectives of the
organization. Conflict leads to members channeling less of their efforts towards relevant and
constructive projects but instead gossiping and talking about conflicts in the organization. The
severe effect of this is reduced productivity, loss of fin...
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