IT Draft Report

User Generated

zbzr1405

Computer Science

Description

The MU e-Concierge is university’s search engine for finding information on existing resources and services. This search is located on the MU portal, https://commons.marymount.edu/muservice/

Without a help manual, it is challenging for new students (freshmen & transfer) to find resources quickly and efficiently to meet mid-term academic demands in their first semester.

Required:

Prepare a user-manual on how new students can find and use library resources at MU. The manual should be at least 7 pages and include the following:

  • A brief overview on how to use the manual and the topics that it will cover
  • How to access library resources using the e-concierge
  • Input and output for the system
  • FAQ

Check the attachment please


Unformatted Attachment Preview

The MU e-Concierge is university’s search engine for finding information on existing resources and services. This search is located on the MU portal, https://commons.marymount.edu/muservice/ Without a help manual, it is challenging for new students (freshmen & transfer) to find resources quickly and efficiently to meet mid-term academic demands in their first semester. Required: Prepare a user-manual on how new students can find and use library resources at MU. The manual should be at least 7 pages and include the following: • • • • A brief overview on how to use the manual and the topics that it will cover How to access library resources using the e-concierge Input and output for the system FAQ Check the attachment please
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Explanation & Answer

Attached.

Surname1
Name
Course Name and Number
Instructor
Date
IT Draft Report
Marymount community econcierge user manual overview
Marymount University is probably one of the best schools you want to attend either
for your undergraduate or postgraduate studies. The school developed a search engine called
econcierge in 2015 to ease the accessibility of the organization’s resources. The website is
specially designed for the busy life of Marymount University students. For users to access the
portal, they need to visit https://commons.marymount.edu/muservice/. It is a complete visual
resource for students and other academic professionals that allows them to access information
both in and out of class. Further, the site provides information on their everyday life which
involves meals, health, IT support, refunds and other support services. New students do not
know where to find meals which can be challenging for them. They can discover places to
find food when they are still fresh. However, as the semester progresses, the amount of pocket
money they have, decreases and they would require to know places where food is cheap.
During special holidays like valentines, students may also need to find places where they can
get special meals to surprise their loved ones. It is normal for People to get sick from time to
time and the school requires having a well-equipped hospital facility. The website provides
students with information about the proximity to the school hospital as well as the services
they offer. Other than that, the students pursuing courses related to medical health use the
hospital as a learning resource for their experiment. Through the site, users can get to know

Surname2
about the hospital’s opening hours and emergency services. The site has engineers who work
behind the scenes to assist users to get help regarding IT support. The content aims at
providing students with all the information that they require about the school. Since the school
is large, the new students struggle a lot while trying to access resources without assistance.
The website is well formulated to meet their needs and easy to operate. The site has been
developed with research carried out among users on ways of easing the use of the site, and the
manual is recommended for every other student in the organization that requires any
information regarding Marymount University.
The portal is very accessible and requir...


Anonymous
Really great stuff, couldn't ask for more.

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