Following Up at WEC
Bringing a Message to Life with Better Writing Style
Topics
Reference
Who’s Involved
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Writing Style
Navigational Design
Tables
“Improving Readability with Style and Design”
“Design Effective Tables”
Sabrina Zambreskie, president of Workforce Engagement Consortium
Jen Asksins, HR manager at Sorenson Materials and Supplies
The Situation
Sabrina Zambreskie is the president of the Workforce Engagement Consortium. The consortium is a
collection of local businesses that focuses on improving employee performance and morale. The
consortium provides workshops and training, networking events, and business discounts.
Yesterday, Jen Askins called Sabrina inquiring about the consortium. The five-minute conversation
covered the basics of the consortium. Sabrina decided to send a follow-up email to Jen to summarize
the benefits of the consortium and encourage her to join it (see her message beginning on the next
page).
Task 1
Rewrite a total of twelve sentences from Sabrina’s message to improve writing style on a sentence level.
For each sentence you revise, identify the sentence number and the type/s of changes you made (some
sentences require several types of changes). At a minimum, make at least three of each of the following
types of changes:
• Changing I-voice to you-voice
• Changing passive verbs to active verbs
• Converting nouns or be verbs to action verbs
• Removing it is/there are statements
Example: (20) You may choose from three membership levels. (Changing I-voice to you-voice)
Task 2
Rewrite the message. While retaining all the essential content from the original message, rewrite the
message to make it more concise and effective. In addition to sentence-level changes, consider
combining some sentences, adding formatting to make the message easier to read, and using a table.
© 2018 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
SUBJECT: Follow Up to Call
Hello Jen:
(1) I want to express my appreciation for your call yesterday. (2) It was my great pleasure to finally have a
chance to have a conversation with you after so many back-and-forth emails. (3) It sounds like your company is
really amazing. (4) I believe you would be greatly benefited by joining the Workforce Engagement Consortium
(WEC).
(5) There are many things we talked about, and I just wanted to provide a brief summary of the many benefits
that are received by the member companies in the Workforce Engagement Consortium (WEC). (6) I believe that
this summary will be of help as you are in the process of making a decision about becoming a member of the
consortium. (7) I think the most basic benefits that are received by members include training and workshops,
networking opportunities, and business discounts.
(8) Training and workshops are our most popular service, with over 95 percent of member companies
participating on at least a monthly basis. (9) We hold bi-weekly workshops on a variety of performance
management topics. (10) All workshops are placed online for any-time viewing. (11) There are also over 140
online training sessions that are offered to members.
(12) We are proud to have weekly networking events that are hosted each Tuesday evening by one of our
member companies. (13) The average number of professionals at these events is typically around 50 to 60. (14)
There are many ways to increase professional network size, especially because there are professionals from all
industries. (15) Also, there are all types of fun activities, including trivia contests, wine-tasting, and many other
fun activities. (16) These activities are perfect ways to build camaraderie and excitement with employees of
member companies.
(17) We also have negotiated deep discounts for our members with more than 60 nationwide companies. (18)
There are discounts of between five and eight percent that are available from various consumer and B2B
vendors. (19) Our average member company last year was able to save approximately $7,000 by using these
discounts.
(20) We offer three membership levels. (21) A platinum membership allows employees of member companies to
attend up to 10 workshops and 50 online training sessions per month. (22) Platinum member companies are
allowed up to 10 employee admissions at networking events. (23) Platinum memberships come at a $5,000
annual fee. (24) A gold membership allows employees of member companies to attend up to 5 workshops and
25 online training sessions per month. (25) Gold member companies are allowed up to 5 employee admissions
at networking events. It comes at a price of $3,000 annually. (26) Finally, a regular membership allows
employees of member companies to attend up to 3 workshops and 10 online training sessions per month. (27)
Regular member companies are allowed up to 3 employee admissions at networking events. (28) It costs $2,000
each year.
(29) Once again, I want to express my gratitude for your interest in the consortium. (30) It would be our honor to
have in you the consortium. (31) I am always available to provide responses about any questions you might
have.
Best wishes,
Sabrina
© 2018 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
Following Up at WEC
Bringing a Message to Life with Better Writing Style
Sabrina Zambreskie is the president of the Workforce Engagement Consortium. The consortium is a collection of local businesses that focuses on improving employee performance and morale. The consortium
provides workshops and training, networking events, and business discounts.
Yesterday, Jen Askins called Sabrina inquiring about the consortium. The five-minute conversation covered the basics of the consortium. Sabrina decided to send a follow-up email to Jen to summarize the benefits of
the consortium and encourage her to join it (see her message beginning on the next page)
Task 1
Rewrite a total of twelve sentences from Sabrina's message to improve writing style on a sentence level. For each sentence you revise, identify the sentence number and the types of changes you made (some
sentences require several types of changes). At a minimum, make at least three of each of the following types of changes:
Changing l-voice to you-voice
Changing passive verbs to active verbs
Converting nouns or be verbs to action verbs
Removing it is/there are statements
Example: (20) You may choose from three membership levels. (Changing l-voice to you-voice)
Task 2
Rewrite the message. While retaining all the essential content from the original message, rewrite the message to make it more concise and effective. In addition to sentence-level changes, consider combining some
sentences, adding formatting to make the message easier to read, and using a table.
Assignment should be submitted in .doc or .docx format.
To review the grading criteria, click on the assignment title and then "View Rubric" on the next page.
Bringing_Message_to_Life_Cardon_3e_WEC_CASE.docx
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