Description
Details:
Complete the Consumerism in Health Care Paper to include the following sections, as incicated:
Topic Introduction and Summary:
Include:
- An explanation to what research shows regarding customer perception of health care over the past 5 years.
- An introduction to the topic and its significance to customer service or consumerism in allied health care.
- What does the research forecast as the trends, for the next 5 years, to better meet consumer needs?
Methodology:
Provide an overview of the scope of the study in the chosen article by explaining data collection and where to find the data.
Describe the process used to determine the validity and reliability of the research findings to support evidence-based practices.
Results:
Differentiate between the qualitative and quantitative aspects of the data described in the article in terms of descriptive statistics, inferential statistics, or both.
Determine if you have enough information to make a decision on the effectiveness of the study?
Conclusion:
Summarize your findings of the research as it relates to where we are in health care delivery today. What actions to you see that need to take place to meet the future needs of health care delivery?
Assignment Requirements:
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is required.
Explanation & Answer
Attached.
OUTLINE
INTRODUCTION
BODY
CONCLUSION
REFERENCE
CONSUMERISM IN HEALTH CARE
1
Consumerism in Health Care
Name:
Institutional Affiliation:
CONSUMERISM IN HEALTH CARE
2
Consumerism in Health Care
Abstract
A variety of research was done to certify the level of consumer satisfaction in the health
care provision system. The areas of study include fake drugs, customer waiting time and long
queues at the waiting bay in the hospitals. The researchers did the surveys in both private and
public hospitals. The patient, much as they are sick, is always after proper medical care and
satisfactory services from any facility (Cherny & Christakis, 2011). The time taken from the point
of reception to the exit from the health facility determines a lot in how the customer will perceive
the health center and whether they will come back or not. The total sample for the research was
750 people sampled from several private and public health facilities. The genuineness of drugs,
less waiting and quality services was the end goal of the survey. The research shows that there is
no full and credible way to show that services are reliable both in the private and the public sector.
The non-profit health centers are worse than the private centers. The services provided are not the
best since no currency is exchanging hands. The service providers lack keenness and excellent
customer care. The whole patient care system needs to be patient-centered to enable better
provision of services.
Introduction
Researchers conduct surveys about service provision and the response used as a benchmark
for future developments. Little research h...
