ISU Customer Complaint & Payment Enquiry Excel Project

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zvavatlnob1

Business Finance

Illinois State University

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Call ID z44867 z77483 z44281 z89135 z22190 z44282 z89134 z56435 z22191 Date Type of Call 06 December Customer Complaint 06 December Delivery enquiry 07 December Website problem 07 December Payment enquiry 08 December Payment enquiry 08 December Customer Complaint 09 December Customer Complaint Description Sent wrong size Wanted to know expected delivery date Can't choose the size on website Payment blocked Money not taken from account Goods damaged Sent wrong colour Action Taken New order despatched - emailed returns label None needed Details sent to website team Details sent to accounts team Details sent to accounts team New order despatched - emailed returns label New order despatched - emailed returns label Open the workbook contained in the folder shown above: You need to add the new details on rows 9 and 10. Add the following details in the appropriate columns on row 9: Don't forget to use the drop-downs in columns C and E. Add the following details in the appropriate columns on row 10: Again, use the drop-downs in columns C and E. Edit the description in cell D8 to the following: We will change the column width next ... Change the width of column D so that the new description fits. Change the date in cell B8 and then copy and paste the new date to cells B9 and B10 so that your workbook matches the example below: You can press CTRL + C to copy and CTRL + V to paste. Use File Save As... to save the file in your work folder with this new name Updated Catalog Enquiries December.
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Attached.

Call ID
z44867
z77483
z44281
z89135
z22190
z44282
z89134
z56435
z22191

Date
12/6/2023
12/6/2023
12/7/2023
12/7/2023
12/8/2023
12/8/2023
12/11/2023
12/1...


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