Description
Operations Consulting
Purpose of Assignment
The purpose of this assignment is for students to learn how to develop an operations consulting proposal.
Assignment Steps
Resources: Operations and Supply Chain Management: Ch. 25, Microsoft® PowerPoint®
Choose a business in the media having difficulties with its operating model or one which is struggling in your community.
Evaluate how all or some of the items from the Operations Consulting Tool Kit in Operations and Supply Chain Management could help this business get back on track.
Determine the resources and data you will need to deploy an operations consulting engagement with this business.
Develop a business case including financial benefits on how operations consulting can have a positive impact on the business.
Develop a 10- to 12-slide Microsoft® PowerPoint® presentation of an operations consulting engagement proposal to the Chief Operating Officer (COO) and Chief Executive Officer (CEO) of the target firm.
Format your assignment consistent with APA guidelines
Explanation & Answer
AttachedRemember to include the reference to your text book on slide 3 and the references list. I'm not sure if it is the same we're using on the discussion questions
Operations consulting
applied to the solution of
Netflix’s connectivity issues
(Name)
(Course)
(Date)
Problem definition: Server inaccessible
• The main issue of media companies like Netflix is the time during which
their servers are down, as customers can’t access the content
• It is crucial that the server connectivity is restored as fast as possible
• If the issue is not resolved early, customers will rapidly start complaining in
the company’s website and social media platforms like Facebook or Twitter
• The customer dissatisfaction resulting from the inability to connect to the
Netflix server may decrease the trust that both existing customer and future
ones have on the company
(Elkins, 2018)
Analysis of how the Operations consulting tool
pack may help Netflix address this issue
The Operations Consulting Tool Pack provides a step by step approach to solving the
identified connectivity issue. In this regard, it:
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•
•
•
•
Analyzes the pro...
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