Description
Overview: You will select one of the hypothetical scenarios listed below, and develop a response that uses Positive and Negative Message strategies. For each scenario you will be provided with some basic details, which your message should address. You may be creative, and add other details. However, you must deal with the details that are provided below.
you can choose what ever scenario from the word document
everything is in the word document.
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MGT 301
Bad News Message
Overview: You will select one of the hypothetical scenarios listed below, and develop a
response that uses Positive and Negative Message strategies covered in class. For each scenario
you will be provided with some basic details, which your message should address. You may be
creative, and add other details. However, you must deal with the details that are provided
below.
Breakdown of Points
Strategy Worksheet: 10
Written Statement: 90
Requirements
•
•
Written statement should be 400-500 words.
Written statement will be assessed based on:
o Strategic content
▪ Use of Positive and Negative Message Strategies
o Mechanics
o Organization
o Use of Positive and Negative Message Strategies
o Proper formatting of message
o See attached rubric on BlackBoard for further details on grading.
Scenarios:
Scenario One: Job Cuts
Audience: All Employees
Format: Memorandum
•
•
•
The Reliable Manufacturing Company has been in Belton, Missouri, for 33 years.
Recently purchased by a manufacturing conglomerate based in India. Prior to sale, was
a family-owned business.
Currently employs 150 people.
MGT 301
•
•
•
•
•
•
New owner plans to introduce more automation. Automation will result in a workforce
reduction of 50 employees.
Workforce reduction will happen over a one-year period.
Laid-off employees will be offered severance packages.
Laid-off employees will be offered reimbursement for re-training at Metropolitan
Community College.
New owner has stated that the company is committed to staying in Belton. However,
the new owner also recently moved another factory from Iowa to Mexico.
Reliable Manufacturing Company has donated thousands of dollars to local causes
during its time in Belton.
Scenario Two: Product Recall
Audience: Customers affected by recall
Format: Letter
•
•
•
•
•
•
•
•
•
Team Spirit Solutions is an apparel manufacturing company located in Council Bluffs,
Iowa.
Manufactures licensed collegiate athletic apparel.
A recent batch of Kansas State University sweatshirts featured a Jayhawk instead of a
Wildcat.
Over 100 customers received the erroneous product.
There is now an online campaign urging Kansas State to rescind all contracts with Team
Sprit Solutions.
Team Spirit Solutions has been recently working on efforts to manufacture all of its
products in the United States. It will achieve 100 percent U.S. manufacturing by 2019.
The company is prepared to issue refunds for the erroneous products.
The company is also prepared to make a donation to Kansas State’s endowment.
The designer who made the error has been dismissed from the company.
Scenario Three: Old building sold, plan to redevelop
Audience: Plaza-area residents
Format: Letter
•
•
•
•
Cost Brothers Development has purchased a building near the Country Club Plaza.
The building was designed by Nelle Peters, a renowned female architect in the early 20 th
Century.
The building houses 50 apartments, which are fully occupied.
The building is not on the national registry of historic buildings, but other nearby
buildings are.
MGT 301
•
•
•
•
•
Cost Brothers plans to completely demolish the building, and replace it with a mixed-use
development. This development would feature retail and restaurants on the first floor,
with 100 luxury apartments above.
Cost Brothers has not asked for any sort of tax incentives or public assistance for the
development.
The building will be much taller than the one it will replace.
Cost Brothers has successfully created this sort of development in other cities.
A local group of activists has started an online campaign to stop what it believes is the
destruction of a historic structure.
Scenario Four: Sports Team Plans to Move
Audience: Kansas City Metropolitan area residents
Format: Open Letter to the Public
•
•
•
•
•
•
•
•
•
The Kansas City Mercenaries are an NHL team. The team currently plays its games at
the Sprint Center.
They were lured here from the East Coast with tax incentives from Kansas City, Missouri,
and the state of Missouri.
To receive the incentives, the team had to agree to stay in Kansas City for five years.
At the time, critics had said the terms were too short, and the team would move after
five years.
The team’s management has repeatedly said it was committed to Kansas City for the
long haul.
After playing in Kansas City for six years, the team has announced that it will be building
a new arena in Kansas City, Kansas.
News reports indicate that Kansas City, Missouri had rejected the notion of granting any
further tax breaks to the team.
Kansas City, Kansas, has granted the team a generous package of incentives. The state
of Kansas will also finance the construction of the team’s new arena.
Fans have recently shown up outside the team’s office to protest the planned move,
with some burning jerseys.
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Many people in the US, particularly the elderly, take more than one prescribed medication. CDC (2014) reported that between 2009 and 2012 nearly 48% of persons asked used at least one prescription drug, 22% used three or more prescription drugs, and nearly 11% used five or more.In a recent study published by the Mayo Clinic, seven out of 10 Americans take at least one prescription drug. The most commonly prescribed drug is antibiotics -- taken by 17 percent of Americans -- followed by antidepressants and opioids -- each taken by 13 percent of Americans. In addition, findings showed that:Even more staggering than the CDC findings, currently more than half of Americans take two prescription medications, and 20 percent of Americans are on at least five prescription medications.More women than men receive prescription medications.Antidepressant prescriptions are more common among women than men, and are most common among women ages 50 to 64.When people take multiple medications, there is a greater risk for confusion about which medications are taken, when they are taken, and what they are being taken for. There is also a higher risk for drug interactions and increased side effects and adverse reactions.Sometimes because of the sheer number of medications being prescribed, they may be forgotten, become too much of a bother, or a financial burden which can significantly impact client compliance and lead to poor health outcomes.In this written assignment, you will be conducting an interview of a client who is taking multiple prescribed medications (three or more) and submitting a written paper describing the findings from the interview. You will then develop a Client Teaching Plan. Your instructor will assist you in the selection of the client. You must achieve a "pass" in this assignment to satisfactorily fulfill the requirements for the Pharmacology course.The three parts of this assignment are:Conduct an interview of a client who is taking multiple medications (polypharmacy). You must prepare the client before the interview by explaining why you are conducting the interview. You can say "my assignment is to find out about the medications you are taking so I can determine if you need more information about what you are taking". You must always get permission from the client to conduct the interview and you must tell the client how the information will be used. You can say, "I will not be using your name in the information I share and I will be submitting it to my instructor only for this student assignment". If there is important information that needs to be communicated to you, your doctor, family, or nurse, my instructor will assist me in following up on this". Tell the client you will take no more than 30-45 minutes for the interview.There may be a family member or significant other present during the interview. That is fine. Be sure to identify who answered a question and if possible always have the client answer first. Always thank the client (and others) when you complete the interview.Do not use recording equipment for this interview. Have a notepad and pencil or pen and explain that you will be taking notes. When the interview is over, go to a quiet place and take some time to fill in any information you did not jot down. If you wait, you will not remember.When setting the environment for the interview, make sure the client (and others) is comfortable and you are comfortably seated facing the client. If possible, do the interview in a quiet place. Ask questions slowly giving the client time to answer. Pay attention to the client's hearing and ability to respond to the questions. Be sure your non-verbal communication demonstrates you are calm and relaxed.Use the following interview question guidelines when conducting the interview. Be aware that the client may not be able to answer each of the questions with detailed information. Collect as much information as the client is able and willing to give you. Remember you are the interviewer so you will be collecting information and not making any comments about the information shared by the client except to ask for further clarification if you are not sure what was said or need more detail if it is available.What medications are you taking?Before the interview research each of the medications. In your paper include the reason for each medication, the drug classification, the route of administration, the dose, and possible side effects/adverse reactions.For the following questions, paraphrase the client's answers for your written paper.How long have you taken each these medications?Do you know why you are taking these medications?Who told you about the medications and why you need to take them? Were you able to ask any questions about the medications and if so were they answered so you understood what was said?How do you feel about taking these medications?Are you taking other medication purchased "over the counter" such as in a drug store? If so, what is it and why are you taking it.How and when do you take your medications?Do you have any difficulty taking the medications? If so, what happens and how do you deal with any difficulties.Have you ever felt any uncomfortable feelings and/or body reactions to taking these medications? If so, what were they and how were they handled?If you had the above reaction, did they take you off the medication and/or replace it with another medication? Were you told why this happened?Do you have any reason not to take the medications?Have you ever not taken the medication? If so, what was the reason?Ask a final question about whether the client would like to tell you anything further about their medications.Write a paper describing your research and findings about the medications being taken and the results of the interview. Report your findings in a 3-5 page written paper. In your paper include the reason for each medication, the drug classification, the route of administration, the dose, and possible side effects/adverse reactions.Use accurate and appropriate spelling and grammar and APA Editorial Format for sources used in your written paper.Develop a teaching plan for this client based on your findings. Based on the findings from the interview, develop a 2-3 page teaching plan to include the following:List one goal for this teaching planDescribe two to three teaching resources that might be usedIdentify two teaching strategies that can be used based on the client interviewedList specific client instructions regarding the medications and what adverse reactions they should be aware of/and what to doIdentify at least one factor that may negatively influence adherence to the medications and how it can be overcomeIf, appropriate, describe how the family might be involved in ensuring the client is on a proper and safe medication regimen
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