Description
Part A is the paper I uploaded, so you can see what was done in part A.
Cultural Competency Agency Assessment and Intervention Proposal: Part B
My change is to improve the language barriers at Rochester Regional Health. This means better access to interpreters for non-English-speaking patients, people who are Deaf or hard of hearing, and Blind or visually impared.
Structured as an academic paper with two distinct parts( PART A IS ALREADY DONE), this assignment demands high professionalism and adherence to academic standards. The scenario envisions you as a cultural humility consultant tasked with elevating an agency's cultural sensitivity and responsiveness. Your work should seamlessly integrate scholarly literature while strictly following APA formatting.
In this phase, you will formulate or execute a change aimed at fostering an inclusive environment anchored in the principles of cultural humility. The proposal's format resembles a concise 20-minute presentation, mimicking a scenario where you present to your agency's board, also known as your class.
Purpose
In this phase, you will formulate or execute a change aimed at fostering an inclusive environment anchored in the principles of cultural humility. The proposal's format resembles a concise 30-minute presentation, mimicking a scenario where you present to your agency's board, akin to our class.
Instructions
1. Alignment with Assessment Findings and Conclusions:
Your proposed change will intricately draw insights from your Cultural Competency Agency Assessment. The logical continuation from the assessment's concluding paragraph will underscore the proposal's direction and purpose.
2. Comprehensive Coverage:
Address all aspects outlined in the provided template, ensuring a comprehensive and robust approach to your proposed intervention.
3. Integration of Scholarly Support:
Integrate peer-reviewed academic journals to substantiate and authenticate your proposed change. These scholarly sources should reflect the served population's specificity, the agency's nature, and the identified change area seeking to enhance cultural humility.
4. Professional Presentation:
The proposal's content and presentation should exude a high level of professionalism. Your preparation and delivery should mirror the standards of a skilled cultural humility consultant.
With its dual parts, this assignment challenges you to amalgamate theoretical insights, pragmatic application, and adept presentation skills. By highlighting your capability to conceive, validate, and present a culturally sensitive intervention, you will demonstrate your preparedness to contribute effectively to the realm of social work.
Explanation & Answer
Attached.
LANGUAGE BARRIER AT
ROCHESTER REGIONAL
HEALTH
Presented By:
Date:
BACKGROUND
• Rochester Regional Health facility values diversity, equity and inclusion
• It focuses on eliminating unconscious bias, discrimination
• It creates a diverse and inclusive environment where all people are
included, respected and valued
• Is making significant efforts to improve communication
• The company employees bilingual staff, interpreters, and other means of
communication such as writing and sign language.
BACKGROUND CONT.
• Wayne county is known to be a home for the largest migrant farmworker
population
• People belonging to racial minority groups are highly likely to experience
health issues
• The institution is dedicated to the people it serves (Rochester Regional
Health, 2023)
• It is known for bringing high quality health care close to home
• However it requires a great strategy to meet and maintain the quality of
healthcare services offered
CURRENT STRENGTHS
Respect of Diversity
• The staff shows cultural sensitivity and awareness
• They have a great understanding and acceptance of the diverse cultural
values, practices, and beliefs of individual clients and families
• They respect their diversity in the form of varying gender roles, levels of
acculturation, and family structures
• They also avoid imposing their beliefs and values on the individuals and
families
• The staff display respect for diversity and steer clear of letting their cultural
bias cloud their judgment
Adaptability and flexibility
• The agency shows a high degree
of adaptability and flexibility
• This flexibility is enhanced by the
staff’s ability and understanding of
the practices and principles of
linguistic
• The agency adjusts evidencebased approaches to cater to
culturally diverse groups
• The staff demonstrates high levels
of community engagement
• They are more willing to engage
with the community and adapt to
their customs and norms
PROBLEM BACKGROUND
• Rochester Regional Health experiences language barrier
• Language barrier is a crucial subject that need addressing
• There are significant strategies already in place
• There is not enough resources put in place to execute the strategy
• Approximately nine percent of Americans experience medical risks die to
language barrier
• Patients of lesser English proficiency experience at least two barriers when
seeking healthcare
AREAS FOR IMPROVEMENT
• The agency needs to improve language access for its clients
• Exercising a more consistent use of trained bilingual staff and interpreters
during treatment sessions and assessments
• Language success is critical in healthcare settings and alleviates
communication barriers (O’Reilly & Lester, 2017)
• Encourage staff to widen their understanding on how culture impacts their
discipline and the techniques
IMPROVING LANGUAGE BARRIER
• These approaches include;
• Getting the staff involved in finding a common ground where differences do not
exist.
• Get volunteer interpreters
• Determine patients’ health literacy and provide teaching whenever necessary
• Have handouts that are in multiple l...
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