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Small group:
exert influence on one another.
Small group communication:
The transactive process of creating meaning among three to 18 people who share a common
purpose, feel
sense of belonging to the group, and exert influence on one another.
Team:
A coordinated group of people organized to work together to achieve a specific common goal.
Primary group:
A group, such as family, that exists to fulfill basic human needs.
Study group:
A group that exists to help group members learn new information and ideas.
Therapy group:
A group that provides treatment for problems that group members may have.
Problem-solving group:
A group that meets to seek a solution to a problem.
Virtual team or group:
A group or team whose members are not together in the same physical location but who are
typically connected via an electronic channel such as the Internet, a telephone, or a
videoconference.
Focus group:
A group that is asked to discuss a particular topic or issue so that others can better
understand how the group members respond to the topics or issues presented to them.
Social group:
A group that exists to provide opportunities for group members to enjoy the company of
others.
Role:
The consistent way a person communicates with others in a small group.
Task roles:
A role that helps a group achieve its goal and accomplish its work.
Social roles:
A role that helps the group manage relationships and affects the group climate.
Individual roles:
A role that focuses attention on the individual rather than on the groupNorms: Standards
that determine what is appropriate and inappropriate behavior in a group.
Power:
The ability to influence other people's behavior.
Legitimate power:
Power that stems from being elected or appointed to a position of authority.
Referent power:
Power that stems from being liked.
Expert power:
Power derived from having expertise and information.
Reward power:
Power that comes from the ability to provide rewards or favors.
Coercive power:
Power that stems from being able to punish others.
Cohesion:
The degree of attraction members feel toward one another and toward their group.
Communication interaction pattern:
A consistent pattern of who talks to whom.
Orientation phase:
The first phase of group interaction in which members become adjusted to one another and
to the group's task.
Conflict phase:
The second phase of group interaction in which members experience some degree of
disagreement about social and task issues.
Conflict phase:
The second phase of group interaction in which members experience some degree of
disagreement about social and task issues.
Emergence phase:
The third phase of group interaction, in which conflict or disagreement is managed, decisions
are made, and group problems begin to be solved or managed.
Reinforcement phase:
The fourth phase of group interaction, in which group members express positive feelings
toward each other and toward the group.
Primary tension:
Anxiety and discomfort that occur when a group first meets.
Secondary tension:
A culture that places high value on collaboration, teamwork, and group achievement.
COM100
Introduction to Human Communication
Lesson 1 Short Answer
The answer to each question should be approximately 6 to 10
sentences in length. You should write your responses in
complete sentences free of spelling and grammatical errors.
Please compose your answers in a Word document, and then
paste your answers below each question in the space
provided.
1. Define self esteem and describe how communication
can enhance self-esteem. Why is self-awareness
such a critical skill for improving self-esteem?
2. Within the various models of communication
described in your text, there are a few standard
components (source, receiver, channel, context, and
noise). Think about experiences you have had with
noise (or interference) in the communication process.
Write a unique example of noise for each of the other
components in the communication model (sender,
receiver, channel, and context). These four examples
can be from different real-life communication
situations, but they need to be different from the
examples in the textbook. Select one of the four
examples you provided and indicate how you could
reduce or eliminate the noise.
3. Metacommunication management is a three-step
process. This includes anticipatory, adaptive, and
reflective metacommunication. Which part of the
metacommunication (anticipatory, adaptive, or
reflective) process do you think you implement best?
Which one do you feel you could improve? Give
specific examples.
4. Describe the five characteristics of communication.
Of these, which do you believe has the most effect
on your anticipatory metacommunication? Why?
Give specific examples.
5. DECIDE is the acronym used to remember the six
basic steps that you must consider when you make
communication decisions. Step 1 of DECIDE is to
define the communication goal. Why would it be
important, especially in an interpersonal
communication situation, to define the
communication goal? Use at least three specific key
terms from this lesson in your explanation.
Materials you may need to read before answer the questions
The steps in this communication
decision-making model are as follows:
Step 1: Define communication goal
In this first step, you want to decide on your
communication goal. You need to ask yourself, "What is it
that I want to accomplish, or what is my purpose in this
communication situation?" You can do this by thinking
about what your goal could look like or sound like when
it has been achieved. Examples of communication goals
might include understanding your spouse's day at work,
asking for a promotion at your job, convincing your child
to do his or her homework, or understandmg the charges
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