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Business Finance

Yale University


Hi, Need help with my class assignement,

(1) please don’t forget to include statistical visuals two or three, it depends on what been mentioned in the case.

(2) no need to use out sources, all answers of the sections must be taken from the selected case and personal critiques.

(3) unless if you wanna use it to support an argument

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Explanation & Answer



Taxation In Democratic Republic of Congo

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Section 1: Assessing the Policy Solution
Policy Background
In the case study, the proposed policy solution centres around the connection between
tax collection and citizen engagement in the Democratic Republic of the Congo (DRC). The
DRC has struggled with low tax compliance and citizen involvement in governance. The
solution seeks to explore if a focused tax collection campaign can boost citizen participation in
townhall meetings and government assessments.
Critical Assessment
Research Problem
The research problem is well-defined and focuses on the advantages of tax collection
efforts beyond just generating revenue. However, it could provide more clarity by explaining
the overall governance context and how tax compliance can impact citizen engagement in more
The hypotheses are grounded in the research problem, suggesting that improved tax
compliance can result in increased citizen engagement with the government. However, there is
room for further explanation of the causal mechanisms driving these connections to deepen
The research used a randomized control trial (RCT) design, which helps to carefully
evaluate causality. However, using survey data for outcome variables might introduce biases.
It would be helpful to incorporate qualitative methods to deepen our understanding.


The results show a link between tax compliance and citizen engagement, confirming
the expected connection. Yet, more investigation is needed to understand the extent of the
effect and its real-world impact, especially for shaping policies effectively.

citizen engagement against tax compliance

tax compliance

tax compliance
Series 1

tax compliance

citizen engagement

tax compliance

tax compliance

Section 2: Policy Recommendations
Policy Solutions
Strengthening Tax Administration
Improving Revenue Collection
By enhancing tax administration in the DRC, the government can boost its revenue
collection. This extra income can then be used to support vital public services like healthcare,
education, infrastructure projects, and poverty alleviation initiatives.
Cutting Down on Tax Evasion
Implementing effective tax administration strategies can decrease instances of tax
evasion and avoidance by enhancing monitoring, enforcement, and audit procedures. This


guarantees that both individuals and businesses contribute their rightful amount of taxes,
promoting fairness and equity in the tax system.
Enhanced Public Services
By bolstering tax administration, there can be a boost in tax revenues which can be
utilized for enhancing public services and infrastructure in the DRC. This encompasses
upgrading healthcare facilities, schools, roads, and utilities, ultimately enhancing the quality of
life for citizens and fostering socio-economic progress.
Challenges With Resources
The DRC might have trouble with having enough skilled workers, technical resources,
and money to effectively improve tax administration. To overcome these challenges, it is
necessary to invest in training, technology, and building institutional capacity.
Informal Sector Issues
The DRC has a big informal sector where economic activities often don't get reported,
leading to tax evasion and loss of revenue. To strengthen tax administration, there needs to be
strategies in place to make the informal economy more formal and increase tax compliance
among informal businesses.
Challenges with Corruption and Governance
Dealing with corruption and poor governance is a major obstacle to improving tax
administration in the DRC. Corruption weakens the credibility of tax officials, makes it easier
to evade taxes, and diminishes public confidence. Tackling corruption and enhancing
governance are essential for successful tax overhauls
Drawing from Module 8, implementing measures to increase accountability within tax
administration can mitigate corruption risks.
Enhancing Citizen Participation Mechanisms


Enhanced Governance and Accountability
Giving citizens more opportunities to participate in decision-making processes helps
create a more transparent and accountable government. When citizens are able to have a say in
policymaking, it encourages the government to be more responsive to their concerns, ultimately
enhancing democratic institutions.
Boosted Legitimacy and Trust
Citizen participation builds trust and confidence in government institutions as it allows
citizens to have a say in developing and implementing policies. This increased legitimacy can
contribute to stabilizing political situations, reducing social conflicts, and fostering stronger
social unity in the DRC.
Lack of civic education and awareness
The lack of civic education and awareness in the Democratic Republic of Congo may
be preventing citizens from fully understanding their rights, responsibilities, and the
significance of civic engagement. The limited campaigns on civic education and awareness are
hindering the opportunity for meaningful participation and could be contributing to apathy or
disinterest in public affairs within certain groups of the population.
Political and institutional barriers
Political and institutional barriers also pose challenges to effective citizen participation
in the DRC. Deep-rooted political interests, resistance from bureaucratic systems, and
institutional obstacles can all stand in the way of citizens being able to fully engage in the
governance processes of the country. Politicians and government officials may be hesitant to
relinquish power or involve citizens in decision-making, ultimately obstructing efforts to create
inclusive and participatory governance structures.


Applying insights from Module 3, designing participatory processes that empower
citizens and address agency problems within government structures.
Promoting Transparency and Accountability
Better Governance
Encouraging openness and responsibility promotes better governance by making sure
that government actions and decision-making are transparent, accountable, and sensitive to the
population's needs and concerns. This can lead to decreased corruption, increased public trust
in institutions, and a stronger commitment to democratic principles in the DRC.
Improved Service Delivery
Transparency and accountability tools allow citizens to oversee government
performance and hold officials responsible for providing public services. By advocating for
more transparency in budgeting, procurement, and service delivery procedures, governments
can enhance the efficiency, effectiveness, and fairness of service provision in the DRC
Enhancing the Rule of Law
Transparency and accountability help uphold the rule of law by encouraging
compliance with legal rules, processes, and benchmarks. When the government's actions are
transparent and accountable, it strengthens the credibility of legal entities and fosters a culture
of respecting human rights, fairness, and the rule of law in the DRC.
Corruption and Rent-Seeking
Corruption and rent-seeking behaviour present major obstacles to transparency and
accountability in the DRC. Embezzlement, bribery, and nepotism undermine anti-corruption
efforts and diminish public confidence in government institutions.
Weak Institutions and Legal Frameworks


Inadequate institutional capacity, ineffective regulations, and insufficient enforcement
hinder transparency and accountability in the DRC. Strengthening institutions, improving legal
frameworks, and enhancing enforcement are crucial for promoting good governance and
Lack of Access to Information
One of the challenges faced in the DRC is the lack of access to information, which
hinders citizen participation and government oversight. To address this issue, it is crucial to
improve access to information through the implementation of freedom of information laws,

Excellent! Definitely coming back for more study materials.


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