Scope management plan

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Business Finance

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Create your scope change management process.The process must also include a separate section that briefly describes each step in the process.

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PROJECT TOPIC MOBILE PHONE APPLICATION DEVELOPMENT PROJECT Technology is the most extensive driver of the 21st century’s economies. Business practices, boardroom meetings, communication, manufacturing, and distributions all are done through technology. Companies that fail to utilize or incorporate technology are doomed to collapse. Evidently, such companies that lag in the use of technology are faced with high costs of operations such as communication charge and ultimately poor collaboration of employees. Notably, in the 21st century, a vast population uses mobile phones specifically smartphones which are a 21st-century invention. Based on their populace and effectiveness they present a lucrative opportunity for our company to maximize on and increase profits and competitiveness with our competing companies. Our company has been experiencing a progressing trend in reduction of profits; this can be ascribed to the fact that customers have been deserting our company for other company’s selling similar products and services but using the internet and online platform. Our customers propose that they would prefer an organized website where they can search their favored commodities and make orders without personally arriving are our shops and offices. Similarly, the customers opine that a central site with myriad information on our products would give them enough time to search and compare the most effective product they require as opposed to physically appearing for purchases where they have minimum time to check the catalog. The benefit will be an active customer care service. Through the applications, customer care segments, our marketing, and digital support staff will be able to interact with customers and offer them guidance and advice on how to maximize our services. For the project to be up and running, it will take a maximum of 3 months. 1 Development of a Mobile Phone Application Project Charter 03/27/2018 Project Purpose / Justification: The proposed mobile phone application will seek to fulfill the customer’s preference and seal this loophole that has caused the increasing customer turnover. The app will host all our products and services on site in a well-classified catalog according to the departments they belong. The customers will, therefore, have an easy time in the identification of the services they require. Initial (High-level) Risks: Risk of unsustainable user growth Risk of choosing a wrong developing partner Security breach risk Risk of not being accepted Initial (High level) Scope: The first benefit will be an active customer care service. Through the applications, customer care segments, our marketing, and digital support staff will be able to interact with customers and offer them guidance and advice on how to maximize our services. Also, as a company, we will be able to collect customer feedback including complains and recommendation which will illuminate the areas we need to improve on and how we could improve customer satisfaction. Ultimately, customer company interaction will build customer trust with our brands, grow our reputation as a reliable company, and increase our sales revenues. Initial (High-level) Budget and Finances: This would be processed over a period of 1-2 months on an estimated budget of $100,000 with the following expenses being incurred: 1. Selecting an operating system – Android, iOS, Windows 2. Hiring a creative team to develop the required application software with user experience, interaction design, virtual design. 3. Getting an external feedback by user ability testing with additional testing. 4. Tools used while creating a working prototype includes the designing phase. 5. Power and maintenance backup systems. Key Stakeholders: • Project Sponsor: • Project Manager: Reason for the Project: Our company has been experiencing a progressing trend in reduction of profits; this can be ascribed to the fact that customers have been deserting our company for other company’s selling similar products and services but using the internet and online platform. Our customers propose that they would prefer an organized website where they can search their favored commodities and make orders without personally arriving are our shops and offices. Similarly, the customers opine that a central site with myriad information on our products would give them enough time to search and compare the most effective product they require as opposed to physically appearing for purchases where they have minimum time to check the catalog. Communication between the management and the employees has been strained. Instructions are given from the management delay before being relayed to the employee, since such information may arrive being distorted from the original message leading to complications in the production, human resources, and sales department. Mobile Phone Application Development Project Scope Statement 03/27/2018 Major Deliverables: • Product – Our company boasts a broad market base that spans across the globe; notably, our executive managers are compelled to travel abroad to attend meetings which inflate our operational budget physically. Similarly, a lot of money is spent on printing materials for paper catalogs and brochures. The mobile application will reduce these charges by accommodating all this information on the internet where it is accessible to multiple customers. Therefore, the saved funds can be diverted to product research and enhancement of employee organization culture to increase company productivity. • Project – A process of creating a better experience for the consumers who use our online brand for their needs and for them to provide us the feedback on how the services are. Major Milestones: This project is carried out in a span of over 1-2 months and below are the estimated project milestones: 03/27/2018 - Project Charter created and approved 04/04/2018 – Application setup 04/18/2018 – Customer survey and application creation 04/25/2018 – Software to used and implementation (User flows) 05/09/2018 – Graphic designs 05/16/2018 – Coding 05/23/2018 – Testing 05/30/2018 – Launch 06/06/208 – Optimization and fixing of bugs Scope: • In Scope - Project o Initial conversation o Goal Definition o Goal Review Product – o Competitive audit o User Feedback • Out of Scope - Project o Over the estimated budget o Unexcepted risks Product – Software update Assumptions: The mobile phone application will also bring to life effective communication and collaboration among our employees across all departments. Before access to information by multiple employees was impossible, the mobile phone application will allow multiple users to log in and access the same data at the same time. This development will be time-saving as employees will have ample time to share knowledge/ideas, with one another for innovating our production and operation systems. Besides, through the app, the management will have an easy time effecting changes and disseminating relevant information to the employees with a guarantee that it will reach them intact and on time. Constraints: Marketing of the mobile phone application is a huge expense to the company and will involve the maximization of search engines. As earlier mentioned will include the internet, our digital team will engage in the development of advertisements, development of articles sensitizing our customers on the benefits of installing the app. The prime reasons for the use of internet are to capture the attention of the millennial generation who prefer online services to physical presence. To reach a wider audience, our marketing team will also develop advertisements for the use of mainstream media including television and newspapers. Acceptance Criteria: One of the main problems as addressed above is customer access and understanding of our products and services. The proposed mobile phone application will seek to fulfill the customer’s preference and seal this loophole that has caused the increasing customer turnover. The app will host all our products and services on site in a wellclassified catalog according to the departments they belong. The customers will, therefore, have an easy time in the identification of the services they require. The app will be available in the Google play store and App store and can be downloaded by the customers across the globe as long as they have an internet connection. Most importantly, the catalog will be available on a 24hours period throughout the year. Surname 1 Name Instructor Institution Mobile app development 100% Project charter 40% Customer summary 15% Application set up 30% Application integration 8% Marketing 2% High level scope Graphic design Simulation 5% 8% 2% Project purpose 5% High level budget 2% Coding Launching 2% 1% Key stakeholders integration 1% Testing 2% Requirements Traceability Matrix (Vertical) REQUIREMENTS TRACEABILITY MATRIX Project Name: mobile application development Requirements Document BRD Requirement Work Package FSD Validation Method Validation Method Validation Method Validation Status(pass/fail) 1 correct names password at least 8 characters. With symbols and numbers correct email and password entered verification code sent to the pass mobile phone no registered incorrect details, false details, non-verifiable mobile number user inputs correct id and verification code sent pass wrong details that registered the account entered, use of mobile phone not registered with out system. user not logged in to the account, user does not verify their account, using wrong details during account creation, non-verifiable mobile number Requirement ID# BR_1 register account Work Package WBS Package Name ID # WBS 1 BR_2 login account WBS 2 account login 2 user has verified account BR_3 modify and update account WBS 3 update your account 3 user created account user inputs corrects details user logged in to the account pass BR_4 ask questions WBS 4 ask for help/ inquire 4 user created account user logged in to the account pass BR_5 purchase WBS 5 make an order 5 user created account user inputs correct email, password and verification ID user inputs correct email, password and verification ID user logged in to the account pass BR_6 security WBS 6 verify your identity 6 user created account user inputs correct email, password and verification ID user logged in pass Priority account registration 2018050103515320180426014417traceabilty_matrix_1_.xls Template Version: 1.4.1 Failure Reason For Internal Use Only user searches for items not in our catalog, user is not registered with our system, user not logged in to our system user has not updated his credit card information, user has no enough money in his account, use of outdated or expired credit card using of mobile phone number not registered on the system. Using of fake identity names, 5/10/2019 12:55 AM Page 1 of 7 ID REQUIREMENTS COMPONENT: External interface: BR_1. Register account - User is human - Valid ID NO - Valid email and password - BR_2. Login to account - User registered - User input unique ID - User logged in to ac - User permitted by admin - BR_4. Query system User inputs unique ID - User logged in to ac - User permitted by admin - User inputs unique ID - User logged in to ac - User permitted by admin User inputs unique ID BR_3. Add, delete, update account COMPONENT: Security - Registered account - Valid details entered 1. Authentication - Names and ID no verifiable - User logged in - Permitted by administrator - 2. Integrity - No use weak password - H - User logged in - Permitted by administrator - 3. Non repudiation Recovery of password Recovery of password - No use weak password - User access the system anytime - No denial of service at any time for registered users - User logged in - Permitted by administrator - Recovery of password 3. Non repudiation - No use weak password - Protect personal information COMPONENT: performance maximum response time - Minimum response time 1. Response time - User logged in - User initiates an action - no of users per any given time 2. Portability 3. Resource utilization - User logged in - Different platforms - System requirements - System specifications CPU usage memory usage network usage and requirement DESCRIPTION These part covers the external interface requirements that our system must satisfy to give the users of the system an easy time when using the software. - The requirements will show that the customers shall shat by creating a valid account using a real email and names and valid identity no verifiable by government. - The user shall then login to the account using the valid details used in account creation - They shall then can be able to modify, query, and analyze the contents of the system. - The user shall also receive permission from the administrator to carry out these modification and updates and transactions on the system. The security requirements shall be ensuring that the customer information is only accessible to the person who created that specific account - The system shall be able to authenticate the input data for account creation. Real names and ID names shall be real and verifiable. - It shall also ensure that only the person authorized to access the account can access the system. This shall be by sending a unique code to the registered mobile number every time the user log in to the account to verify the ownership of the account. - The system shall not allow use of weak passwords. Passwords shall be more than 8 characters and contain numbers alphabets and special characters. - The system shall also not deny access to the account to registered users. - The system shall also allow account password recovery. - The system shall not allow unauthorized access into the account. - The system shall also not display user’s personal information to third parties. -the system shall show an improved performance of the system as the user interacts with the system. - it shall show both the minimum and maximum response time the system takes to respond form the minute the user initiates an action and when he receives the response. - It shall also show the maximum number of the users that can operate on the system at the same time - the system shall indicate the system requirements and specifications to suite different user requirements. -it shall indicate the different platforms it can run on and minimum requirement for each The system shall show the system resource usage in terms of memory usage, CPU usage, network usage and requirements.
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Project Change Management Process

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