What is culture?

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Directions

Create a two to three-page training handout that explains the key concepts of cultural competence in terms that anyone can understand and relates these concepts to the SoHW mission. Your handout should do the following:

  • Explain cultural competence.
  • Identify at least three ways that culture impacts communication between people.
  • Identify at least three verbal or nonverbal cues to pay attention to during communication with people from other cultures and explain how to best respond to these unfamiliar cultural cues.
  • Describe and analyze at least three situations in which culture plays an important role in people’s relations. (The situations can be hypothetical or drawn from personal experience.)
  • Explain why developing and maintaining cross-cultural relations is a useful skill.
  • Use the following terms in context:
    • Beliefs
    • Biases
    • Culture
    • Cultural competence
    • Cultural relativism
    • Cultural universals
    • Ethnocentrism
    • Globalization
    • Norms
    • Society
    • Values

Consult the Project resources for tips on designing effective handouts. The handout will be most useful to employees if it is easy to read and follows a logical format. It may include graphics or other elements that you feel would appeal to your audience. Be sure to cite your sources and include a reference list on the last page of your handout.

Please use the project resources that have been attached

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Tips for Designing Effective Handouts Consider the following design tips for creating effective handouts. Keep it concise but informative. ● An effective handout should include only the most vital information for its audience. ● The handout should abide by the length requirements outlined in the Project directions. It should be packed with the most important, interesting information on the subject matter. ● Before creating your handout, take time to consider which facts are the most worth including. Keep it visually simple and coherent. ● Simplicity is key to an effective handout. The last thing you want is for your audience to be distracted by over-the-top formatting or frilly visuals. The information should be the handout’s main focus. ● Avoid using hard-to-read fonts and text colors. Stick with black text and an easily legible font such as Arial, Times New Roman, or Cambria. ● Make use of bulleted, lettered or numbered lists when appropriate. They can help present information in a clear, easily understood way. ● If appropriate, incorporate visuals such as pictures, charts and graphs into your handout. Be sure not to clutter the handout with too many images or with images that have little or nothing to do with the subject matter. ● Bold text, italics, and underlines can help provide emphasis to important points. Plan a template. ● Before you start designing your handout, imagine how you will present the information in a coherent, visually compelling way. ● Consider drawing up a draft of your handout on paper to visually guide you through the design process. Copyright © 2017 Southern New Hampshire University 1 1. https://www.saylor.org/site/wp-content/uploads/2013/02/SOC101_Introduction-toSociology_Chapter-3.pdf Read Chapter 3 of Introduction to Sociology to familiarize yourself with aspects of culture. Focus on key terms and concepts. 2. https://nccc.georgetown.edu/foundations/framework.php Browse the website of the National Center for Cultural Competence to help understand the relation between aspects of culture and cultural competence. 3.http://cfaresources.s3.amazonaws.com/Cross%20Degree/15%3A%20Demonstrate%20Cultur al%20Competence/Cross-CulturalFriendships.pdf Read excerpts from this study and evaluate the impacts of culture on interpersonal relations. 4. http://www.middle-east-online.com/english/?id=41732 http://www.pbs.org/americanfamily/latino1.html Read these articles and evaluate the impacts of culture on interpersonal relations. 5. http://nwasianweekly.com/2011/06/americana-funny-stories-of-cultural-missteps-from-realamericans/ Read these anecdotes about cultural missteps and consider the ways that knowledge of cultural norms is important to cultural competence for everyone.
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Running head: CULTURAL COMPETENCE

Cultural Competence
Student’s Name
Institution

1

CULTURAL COMPETENCE

2
Cultural Competence

Over time, businesses have had to evolve and encourage diversity within the various
environments. Cultural competence includes the efforts made by different establishments to
encourage cultural relativism in the activities by their diverse groups of employees. Ultimately,
this reduces the levels of cultural conflict within the workplace and improves the relations between
the workers irrespective of the differences in their beliefs. In absence of such proper appreciation
of diversity, and in a society where globalization issues have been the primary sources of influence
on most business activities, the investors may not always reap the best from the available human
resources.
Cultural d...


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