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MGT312 Decision Making and Problem Solving

Saudi electronic university

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‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ Kingdom of Saudi Arabia Ministry of Education Saudi Electronic Company College of Administrative and Financial Sciences Assignment 3 Decision Making and Problem Solving (MGT 312) Due Date: End of Week 13, 04-05-2024 Course Name: Decision Making and Problem Student’s Name: Solving Course Code: MGT312 Student’s ID Number: Semester: Second CRN: 26680 Academic Year:2023-24; SECOND SEMESTER For Instructor’s Use only Instructor’s Name: Dr. Farhat Anjum Students’ Grade: / 10 Level of Marks: High/Middle/Low General Instructions – PLEASE READ THEM CAREFULLY • • • • • • • • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. Assignments submitted through email will not be accepted. Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling your information on the cover page. Students must mention question number clearly in their answer. Late submission will NOT be accepted. Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). Submissions without this cover page will NOT be accepted. Learning Outcomes: 1. Describe decision making process for complex issues pertaining to business environment both internally and externally. (C.L.O :1.1) 2. Demonstrate decision tools and employ appropriate analytical business models to break down complex issues. (C.L.O :2.2) 3. Analyze ethical issues and dilemmas that businesses often face and employ ethical standards in all manners and circumstances. (C.L.O :3.2) Case Study: Saud works for a XYZ company as an administrative officer. He has been working there for more than fifteen years. He is considered one of the most experienced employees of the company. Saud is a graduate and has not upgraded himself in his tenure. His performance is satisfactory in the routine work but has shown no interest and active participation in changing the existing environment. Hussain Alghassani is a Chairman of Company. He is a kindhearted person and always has a soft corner for his employees. He has not fired a single employee from the company on the basis of poor performance. He gives a good raise in salaries to those employees who perform well and keep upgrading themselves. Saud is a middle-aged person having three school going children. He is a bread earner of his family and the survival totally depends on his salary. Due to his below average performance his salary has not been raised since the last few years. Hussain knows very well about Saud and his family. Tarique has recently joined as a Director, HR and Administration Department. He has got a vast experience in HR departments of different well reputed universities. The meeting of the board of directors is held regarding annual increment in the employees’ salaries. Evaluating each employee’s performance is one of the meeting agenda. The meeting is chaired by chairman, Hussain. When the discussion comes to Saud, the board gives suggestions not to raise his salary due to his poor performance throughout the year. Tarique is against the board and its suggestions. He says that not raising any employee’s salary for many years is unethical and cannot be justified. He supports Saud by saying that he has given more than fifty percent of his professional life and he deserves promotion as well as increment. Tarique suggests the chairman, Hussain to fire Saud or promote him. Tarique strongly believes that not raising salaries is a demotivating factor and has a negative effect on employee’s behavior and performance. Tarique suggests Hussain to love or leave him. Read the above case study and answer the following questions: 1. Identify the main problem and subproblems of the case? [Mark 1] 2. Write all the information present in the case that would be helpful for decision. What other information should you gather, that would be helpful to know before making decision? Identify alternative choices for decision. [Mark 2] 3. Weighing the alternatives [Marks 2] When weighing the various alternatives, how well each alternative fulfils the variables to consider can be expressed as scores. A different rating scale will be used to assess each alternative: +2 very suitable +1 quite suitable 0 neither suitable nor unsuitable -1 not quite suitable -2 not suitable at all Note: Positive numbers (+2 or +1) indicate that the alternative is able to fulfil the variables, whereas negative numbers (-2 or -1) denote the opposite. 4. Draw a decision tree based on the case study for decision making, [2 Marks] 5. As chairman of the XYZ company, How will you manage this ethical dilemma? what will be your decision regarding Saud? [Mark 2] 6. Write the conclusion and overall assessment. [Marks 1] Answers 1. Answer2. Answer3. Answer4. Answer5. Answer6. Answer-
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‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬

Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic Company

College of Administrative and Financial Sciences

Assignment 3
Decision-Making and Problem-Solving (MGT 312)
Due Date: End of Week 13, 04-05-2024
Course Name: Decision Making and Problem Student’s Name:
Solving
Course Code: MGT312
Student’s ID Number:
Semester: Second

CRN: 26680
Academic Year:2023-24; SECOND SEMESTER

For Instructor’s Use only
Instructor’s Name: Dr. Farhat Anjum
Students’ Grade:
/ 10

Level of Marks: High/Middle/Low

General Instructions – PLEASE READ THEM CAREFULLY









The Assignment must be submitted on Blackboard (WORD format only) via the
allocated folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work transparent and well-presented; marks may be
reduced for poor presentation. This includes filling in your information on the cover page.
Students must mention the question number clearly in their answers.
Late submissions will NOT be accepted.
Avoid plagiarism. Your work should be in your own words. Copying from students or
other resources without proper referencing will result in ZERO marks. No exceptions.
All answers must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.

Learning Outcomes:
1. Describe the decision-making process for complex internal and external business
environment issues. (C.L.O :1.1)
2. Demonstrate decision tools and employ appropriate analytical business models to
break down complex issues. (C.L.O :2.2)
3. Analyze ethical issues and dilemmas businesses often face and employ ethical
standards in all manners and circumstances. (C.L.O :3.2)

Case Study:
Saud is an administrative officer at XYZ company. He has been working there for more
than fifteen years and is considered one of the most experienced employees. Saud is a
graduate and has not upgraded himself in his tenure. His performance is satisfactory in
routine work, but he has shown no interest and active participation in changing the
environment.
Hussain Alghassani is the Chairman of the Company. He is kindhearted and always has a
soft corner for his employees. He has not fired a single employee from the company based
on poor performance. He raises salaries for those employees who perform well and keep
upgrading themselves. Saud is a middle-aged person with three school-going children. He
is the family's breadwinner, and his survival depends on his salary. Due to his belowaverage performance, his salary has not increased in the last few years. Hussain knows
Saud and his family very well.
Tarique has recently joined as a Director of the HR and Administration Department. He
has vast experience in HR departments of different well-reputed universities. The board of
directors' meeting is held regarding annual employee salary increments. Evaluating each
employee’s performance is one of the meeting agendas. Chairman Hussain chairs the
conference. When the discussion comes to Saud, the board suggests not to raise his salar...


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