You can clear Web browser's Cache and cookies and return to the default settings. If the problem still persists, the best solution is http://www.timewarnercable.com/en/residential-home/support/contact-us.html
Hi thanks.It isn't a cache thing. My web pages are still online with old outdated information, and I can't access them to delete them or to update them. I've been to the TW support site, I've emailed TW support, I did the chat room support thing with two TW support staff (they had no clue), and then I called the number those guys gave me 716-558-8921 and that support guy had no clue and transferred me to a national number that cut out after 5 minutes.