HEALTH CARE DELIVERY MODELS
Medical/Biomedical Model
Public Health Model
Primary Care Models
Chronic Care Model
Patient Centered Care Model
Medical Home Model
Public Health Model
• Goal: Focus on health of populations rather
than individuals
• Considers broad determinants of health
• Concerned with health promotion & disease
prevention throughout society
• All 3 levels of prevention
• Primary, secondary, tertiary
• All levels of practice
• Individual/Family, Community, & Systems
What is Public Health?
• Definitions vary
• What we, as a society, do collectively to assure
conditions for people to be healthy (IOM, 1988)
• Revised in THE FUTURE OF THE PUBLIC’S HEALTH IN
THE 21ST CENTURY (IOM, 2002)
• WHO-Ideal state of physical & mental health
• Using evidence-based interventions to help most
vulnerable improve their health & quality of life
• Government-sponsored activities that support the
health of the population through
education/promotion, resource development,
surveillance, clinical services
What is Public Health?
• Core functions of public health: assessment,
policy development, & assurance
• 10 essential services through the broad public
health system; policy development should be
driven through shared leadership; translation of
policy into practice; implementation of evidencebased science into interventions
• Although primary care & public health share goal
of promoting health & well-being of all people,
these two disciplines historically have operated
independently of one another
Public Health Core Functions &
10 Essential Services
Medicine vs. Public Health Workforce
• Medicine
• Physicians, nurses, dentists, therapists, social
workers, psychologists, nutritionists, health
educators, pharmacists, laboratory, administrators
• Public Health
• Same as above, but also includes sanitarians,
epidemiologists, statisticians, hygienists,
environmental health specialists, toxicologists, &
economists
Public Health vs. Population Health
• Per CDC (2019): Public health works to protect
and improve the health of communities through
policy recommendations, health education and
outreach, and research for disease detection and
injury prevention. It can be defined as what “we as
a society do collectively to assure the conditions in
which people can be healthy” (Institute of
Medicine, 1988). On the other hand, population
health provides “an opportunity for health care
systems, agencies and organizations to work
together in order to improve the health outcomes
of the communities they serve”
Public Health vs. Population Health
• Institute of Medicine’s (National Academy of
Medicine) The Future of the Public’s Health in the
21st Century
• Building a new generation of intersectoral
partnerships that draw on the perspectives &
resources of diverse communities & actively
engage them in health action
• Some say Public Health = Health of the Public =
Population Health
Epidemiological Explanation of
Disease Occurrence
Epidemiology Model
• Host
• Agent
• Environment
• Based on biostatistics
• Science of public health
Risk Factors
• Risk- probability a disease or negative
health condition will develop
• Directly influenced either positively or
negatively by environment, genetics,
lifestyle, & access to quality health care
• Negative influences = risk factors
• Attributes increasing likelihood of developing
disease or negative health condition
• Are the public health problems we see
today the responsibility of family vs.
society?
OTHER HEALTH CARE DELIVERY
MODELS
Chronic Care Model
• “Tyranny of the urgent”
• Structure & processes allow primary care
practices to provide more organized & integrated
care for patients with chronic diseases
• Team approach directed by clinicians
• Supports informed, active patient selfmanagement
• Improved patient outcomes & reduced costs
Patient Centered Health Care
• IOM (2001): "Providing care that is respectful of
and responsive to individual patient preferences,
needs, and values, ensuring that patient values
guide all clinical decisions."
• The Affordable Care Act defined "Nurse
Managed Health Clinic" (NMHC) in the Public
Health Service Act (Section 330) for the first time
• Created a new $50 million grant program for
nurse-managed primary care & wellness centers
that serve vulnerable & underserved populations
Patient-Centered Care (QSEN)
6 dimensions of patient-centered care:
• Respect for pts’ values, preferences, & expressed needs
• Coordination & integration of care through collaboration
& teamwork
• Accessibility & free flow of information, communication,
& education
• Physical comfort
• Sensitivity to non-medical & the spiritual dimension of
care: emotional support
• Involvement of family & friend
• “At the heart of the environment of care, however,
are the human interactions that occur within the
physical structure to calm, comfort, & support
those who inhabit it” (Drenkard, 2013)
Patient-Centered Health Care
• Grounded in mutually beneficial partnerships
among health care providers, patients, & families
• FNPs recognize vital role families play in ensuring
health & well-being of family members of all
ages acknowledging emotional, social, &
developmental support are integral components
of health care
• Away from disease-centered model
Patient-Centered Model
• Services focus on the individual’s needs &
preferences
• Patients & families actively participate in care &
make choices about care as part of health care
team
• Collaborate with health care professionals in
making clinical decisions
• Puts responsibility for important aspects of selfcare & monitoring in patients' s (family) hands
• Better outcomes & better self-management
Patient-Centered Model: QSEN
• Patient Centered Care in Action
• Patients on healthcare organization Advisory Councils
• Open hours/appointment slots
• Patients involved in care
• Interactive web-based education
• Family orientation to care experience
• Ongoing patient/family surveys to provide feedback
• Patient friendly rights and responsibilities
• Family information & resource centers
• Healing environment
• Medical/healthcare homes
Patient-Centered Model: QSEN
• Patient Centered Care in Action
• Use “Ask Me” questions in all clinical interviews
• Apply a clinical checklist to improve effective
communication, cultural competence, &
patient/family centered care across the care
continuum
• Identify & work to eliminate barriers to include family
in care
• Serve as a role model & mentor in clinical experiences
to reflect cultural competence, patient/family
engagement, & positive patient experience
Patient Centered Medical Home (PCMH)
• NCQA (2104): PCMH model emphasizes care
coordination & communication to transform
primary care into “what patients want it to
be”
• ARHQ (n.d.): Model organized to encompass
5 core functions of primary healthcare so
that care is comprehensive, patientcentered, coordinated, accessible, &
provides quality & safety
Accountable Care Organizations (ACOs)
• Groups of physicians, hospitals, & other health
care providers, who together give coordinated
high quality care to pts.
• Goal of coordinated care is to ensure pts.,
especially the chronically ill, get right care at
right time, avoiding unnecessary duplication of
services
• Goal to prevent medical errors
Accountable Care Organizations (ACOs)
• ACOs designed to address fragmented,
disconnected nature of fee-for-service health
care delivery in most parts of US & ways in which
it rewards quantity instead quality (results &
outcomes)
• ACOs have increasingly connected with Triple Aim
(Porter & Kaplan, 2015)
Primary Objectives of Health Care Systems
• Enable all citizens to receive health care
services
• Improve access to underserved areas &
populations
• Deliver services that are cost-effective &
meet established standards of quality
Relevant Trends
• Aging population
• Racial/ethnic diversification of the population
• Technology advances
• Evolving models of care
• Growing recognition of the importance of
preparedness for and response to public health
emergencies
• Increasing awareness of racism & health equity
issues
Beliefs, Values & Health
• Is there equity in health care in US?
• Beliefs & values in US have remained mostly
constant (private)
• No universal health care financed by taxes
• No entitlement
• There has been little or no:
• Networking or interprofessional
collaboration
• Standardization or coordination of care
• Cost containment as a whole
• Planning or direction
US Health Care System
• Unique system of delivery
• Market-based health insurance system
• Health care crisis
• Social determinants influence who becomes ill &
who receives access to quality health care
• Barriers to accessing care, medical debt & the
shortage of PCPs affect all people
U.S. Health in International Perspective:
Shorter Lives, Poorer Health (IOM , 2013)
• US spends more on health than many other
industrialized countries
• U.S. population experiences poorer health & ranks
behind most countries
• US ranks low on key indicators among 17 developed
countries:
• Life expectancy, mortality from disease, infant
mortality
• Many factors influence poor U.S. health outcomes
• Quality
• Access
• Efficiency
• Equity
The U.S. Health Care System
• Prior to January 2014:
• 200.9 million Americans with
private insurance
• 43 million Medicare beneficiaries
• 42.6 million Medicaid recipients
• 46.3 million (15.4%) uninsured
• Managed Care- HMOs & PPOs
• SCHIP
The Uninsured
• Decreasing number of uninsured was key goal of
Affordable Care Act- provided Medicaid coverage to
many low-income individuals in states that expanded
coverage & Marketplace subsidies for individuals
below 400% of the poverty line
• Most are poor, low-income working families
• Adults more likely to be employed but uninsured
• Lack of access to primary care is a large
reason for US’s lag in population health (i.e.
infant mortality, life expectancy)
Access to Health Care
• 4 Factors affect access
• Ability to pay
• Availability of services (delivery)
• Payment
• Enablement barriers
Patient Protection & Affordable Care
Act of 2010 (PPACA)
• ACA does not focus solely on physician
provided medical care to individual
patients. Instead the statute is suffused
with provisions that promise to elevate
the status of, & national commitment to,
disease prevention, wellness promotion,
& population based interventions
(Deville & Novick, 2011, p. 102)
PPACA
• Current organization of health care in US
not patient centered but physician oriented
• ACA provided funding for primary care,
preventive care, & PCMH
• January 2014 an additional 30- 47 million
uninsured Americans accessed insurance
• Projected shortage of over 90,000
physicians by 2020
• Aging population living longer with chronic
illness adds even more instability to
problem
PPACA
• No denying coverage due to pre-existing conditions
for children under 19
• Prohibits placing lifetime limits except fraud or nonpayment
• Prohibits federal payments for conditions acquired
in health care facilities
• Covers all preventive care recommended by US
Preventive Services Task Force
• Promotes standardization of care
• Initiate pay-for performance for cost-effective
quality care
• Increases payments to PCPs
PPACA
• Reduces drug prices
• Bans dropping high-cost customers or charging
more
• Required to offer coverage to children under 26
• Improves dental benefits for children
• Limits waiting periods for coverage
• Promotes EBP
• Maintains portability of insurance
• Financial assistance available for those at 138-400%
of FPL
• Increases Medicaid eligibility (138% FPL) for all
those under 65
Health Information Technology &
Meaningful Use
• General Meaningful Use objectives established at
the national level
• Includes ability to electronically generate &
transmit prescriptions & generate reminders for
patients of upcoming appointments
• Meaningful Use objectives relevant to public
health include the capability to submit electronic
data for immunizations, reportable laboratory
results, cancer, & syndromic surveillance
IHI Triple Aim (IHI, 2016)
• Framework that describes approach to
optimizing health system performance
• Need new designs to simultaneously pursue
three dimensions or the Triple Aim
• Improving the patient experience of care
including improved quality & patient
satisfaction
• Improving the health of populations
(Better patient outcomes)
• Reducing per capita cost of health care
• Quadruple Aim adds provider satisfaction
IHI Triple Aim (IHI, 2016)
• Important to:
• Harness array of community
determinants of health
• Empower individuals & families
• Broaden role & impact of primary
care & other community based
services
• Assure seamless journey through
entire system of care throughout an
individual’s life
NP Opposition
AAFP (2012): Primary Care for the 21st
Century’ in 2012 insists that physicians, not
NPs, should lead primary care practices
because NPs have:
1. Insufficient rigor of education: 11 yrs. vs.
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