Compile your first report on Zappos (dealing with management and motivation of staff) and your second report (dealing with culture training). For the reminder of your project:Create a third report of 1 -2 pages on how Zappos connects to customers through social media, such as Pinterest and Instagram, to achieve customer loyalty. Merge all reports into one cohesive final report of at least 5-6 content pages, with your conclusion. Your assignment should include APA formatted in-text citations and references page and be checked for proper spelling, grammar, and punctuation.

Alternative Water Supply - Case StudyGordon Rivers, the city manager of Saratoga, Florida, pitched the proposed design schedule back at Jay Andrews. Jay Andrews is the Project Manager for Major Design Corporation (MDC). The city of Saratoga selected MDC for this project. As project manager, it is Jay’s responsibility to assemble the technical team necessary to complete the project, develop and track the budget, establish and maintain the schedule, allocate resources as required, and manage the project until completion.“We need the intake and transmission main designed, bid, and completed in 35 weeks. The city of Saratoga has a future $2 million dollar federal grant riding on the project getting done on time,” Mr. Rivers said. Jay nodded in agreement. Mr. Rivers continued by saying, “Jay, the project needs to come in on schedule and within the budget. Now take this schedule back and figure out how we are going to do it.”Background Major Design Corporation is a 3,500-employee firm with annual revenues of more than $1 billion. The firm is divided into five geographically based global sales divisions, an engineering/technical services division based in the United States, and a wholly owned construction company. MDC offers full services—consulting, engineering, construction, and operations—across the “project life cycle” for water, environment, transportation, energy, and facility resources.MDC was selected by the city of Saratoga to design a new, 10-million-gallon-per-day surface water intake and transmission main. The intake withdraws water from a canal and pumps it more than two miles to the city’s wastewater treatment plant. There, the canal water is blended with reclaimed water (i.e., treated sewage water) and distributed back to customers for irrigation purposes. This project is touted as an “alternative” water supply project because the water source is not a historically used source. The project will increase the long-term sustainability of the city because it will diversify the city’s water supply portfolio and recycle water. The project will also minimize the need for additional withdrawals from historic water sources, which have become less productive and more highly regulated in the past 10 years, as the city’s population continues to grow. Other green benefits of the project include reduced environmental impacts on the historic water sources and a reduced carbon footprint, as the irrigation water requires less energy-intensive treatment than the city’s other drinkable water sources.Project Description The objective of the project is to design a fully functional surface water intake that is protective of the environment, will last at least 30 years, and will have a low life-cycle cost (i.e., capital, maintenance, and energy consumption). For this type of project, engineering design accounts for 20 percent of total project cost. The design stage is also important because the decisions made during design lock in 80 percent or more of the life-cycle costs of the project. As a result, engineers take a holistic approach when selecting equipment and features for projects. A piece of equipment, for example, that is inexpensive upfront may have significant, long-term maintenance costs.The table below provides project work activities, precedence relationships, and costs.Activities IDDescriptionImmediate PredecessorsRegular Time (weeks)Crash Time (weeks)Normal Cost EstimateCrash Cost EstimateAConceptual designnone43$ 30,250$ 33,700BPreliminary designA1210$ 53,000$ 58,000CFinal designB1915$ 60,000$ 70,000DEnvironmental permit application preparationB95$ 48,000$ 58,200EEnvironmental permit review and approvalD44$ 38,000$ 38,000FBuilding permit application preparationE21$ 35,000$ 37,500GBuilding permit review and approvalF44$ 6,000$ 6,000HProperty acquisitionB2018$ 90,000$112,000IBid projectC, H44$ 6,000$ 6,000JConstruction start (dummy activity)G ,I00$ 0$ 0The project will begin with the development of a conceptual design (Activity A). During the conceptual design, engineers confirm the applicable regulations and laws for the project, including sustainability criteria; perform evaluations of alternative equipment; identify site conditions and constraints; and develop initial facility and equipment layouts.Once the conceptual design is complete and MDC has received feedback on it from the city of Saratoga, preliminary design (B) begins. Preliminary design expands the design based on the preferences and constraints identified during the conceptual design. The preliminary design finalizes the project design criteria (e.g., sizing, operational capacity, reliability, and sustainability) and incorporates them (along with additional geotechnical, survey, and environmental findings) into preliminary drawings and written specifications. Drawings and specifications are the key information-intensive products that come out of this work. The drawings show how the project will look when constructed, and the specifications provide detailed guidance and criteria by which the construction is to proceed.For this project, the completion of the preliminary design allows three other parallel tasks to begin: final design (C), environmental permit application preparation (D), and property acquisition (H). Final design is a continuation of the preliminary design stage. In final design, additional information is added to the specifications.Environmental permit application preparation (D) involves taking certain drawings from the preliminary design and modifying them to illustrate the controls included in the project to minimize environmental impacts. To receive a permit, the engineers must demonstrate that the project will have little to no impact on the environment and be constructed in accordance with applicable laws. Typical impacts engineers try to prevent include storm water runoff from the site, pollutant discharges from the site, uncontrolled emissions from equipment, destruction of natural habitats, and displacement of endangered species. Once the environmental permit application is complete, it is submitted to a regulatory agency for review. This activity, identified as environmental permit review and approval (E), does not require any work on the part of the MDC engineers, but cannot be crashed because an outside entity is responsible for it.Property acquisition (H) starts with the identification of all properties on which the project sits or passes through. For the properties identified that the city doesn’t currently own, the city must acquire rights to use the properties. There are two ways the city can obtain these rights. The first is to find a willing seller—a property owner who, for a price, will turn over certain property rights to the city. The second is through condemnation. Condemnation is a lengthy legal process by which the city can take the property rights from the owner by demonstrating to a court that the project serves the public good and that there are no other viable alternatives.Upon approval of the environmental permit, the engineers can begin work on preparing the building permit application (F). This task involves filling out the application form and compiling the necessary sheets from the drawing set to illustrate that the project will be constructed to the latest local, state, and federal building codes. When the application has been completed, it is submitted to the appropriate government entities for building permit review and approval (G). During the review, the MDC engineer is not required to do any work, but, similar to the environmental permit, nothing can be done to make the review go quicker because it is done by an outside partyWhen the final design is complete and the building permit issued, the city can bid the project (I). Bidding the project involves advertising the project in the local newspaper and online. Contractors interested in building the project obtain a copy of the project drawings and specifications from the city. Based on what they see in the drawings and how they interpret the specifications, each interested contractor then develops a bid that will be low enough to win the project while still allowing for a reasonable profit. During the bidding stage, MDC will assist the city by responding to contractor questions, holding a meeting to discuss the project with potential contractors (known as pre-bid meetings), and holding site visits of the actual construction site so the contractors can get a better understanding of the conditions they will face if they win the job. At the end of the bidding period, the contractors submit their bids in sealed envelopes to the city of Saratoga.The city opens the bids and compares the submissions. The apparent low bid will be sent to MDC for review. MDC will review both the dollar amount of the bid and the other documents (e.g., drawings, references, insurance, specifications, and bonds) included in the submittal. If a low bidder has not completed the other documents properly, it is deemed non-responsive, and the engineer begins review of the next lowest bid. This process continues until the lowest responsive bidder is identified. The bid phase ends with MDC’s recommendation to the city as to which qualified contractor should be awarded the job.Immediately following the bid phase, as long as the building permit has been issued, construction can start (J). This dummy activity has an activity time of zero. The construction start is a milestone that designates the end of the engineering design phase of the project and the beginning of the construction phase (another project).As Mr. Andrews simultaneously manages multiple engineering projects like this, he has requested your professional assistance to analyze this project for ways to complete it in 35 weeks. You analysis should include:Project network diagram using normal time for every activity.Project duration and cost.Identification of the critical activities.Incremental cost to complete the project in 35 weeks.Include your Excel file with all calculations.This consulting report (no more than three pages long) must be written using business language.